Patents by Inventor Carrie Norman
Carrie Norman has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11929894Abstract: In some embodiments, a queue may be monitored to perform an automated adjustment related to a data item in the queue. In some embodiments, the data item may be associated with a product or service and include a code related to an access to the product or service. Based on the code, configuration information related to the product or service may be obtained. Based on a detected change related to the product or service, an indication of a set of self-support actions may be sent to a user device. One or more self-support actions (performed via the user device) may be determined, and an adjustment related to the access to the product or service may be performed based on the determined self-support actions. In some embodiments, the adjustment may include modifying a configuration of the access to the product or service based on the determined self-support actions.Type: GrantFiled: March 24, 2022Date of Patent: March 12, 2024Assignee: Capital One Services, LLCInventors: Joshua Edwards, Carrie Norman, Abdelkader M'Hamed Benkreira
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Publication number: 20220217060Abstract: In some embodiments, a queue may be monitored to perform an automated adjustment related to a data item in the queue. In some embodiments, the data item may be associated with a product or service and include a code related to an access to the product or service. Based on the code, configuration information related to the product or service may be obtained. Based on a detected change related to the product or service, an indication of a set of self-support actions may be sent to a user device. One or more self-support actions (performed via the user device) may be determined, and an adjustment related to the access to the product or service may be performed based on the determined self-support actions. In some embodiments, the adjustment related to the access to the product or service may include modifying a configuration of the access to the product or service based on the determined self-support actions.Type: ApplicationFiled: March 24, 2022Publication date: July 7, 2022Applicant: Capital One Services, LLCInventors: Joshua EDWARDS, Carrie NORMAN, Abdelkader M'Hamed BENKREIRA
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Publication number: 20220129880Abstract: A device may receive receipt information associated with items in an order. The receipt information may include item identifiers and price descriptors associated with the items in the order. The device may receive product information associated with the items in the order. The product information may include product identifiers based on images of the items in the order and object descriptors. The device may map a first item identifier for a first item in the order and a first product identifier for determining that the first item corresponds to a first price descriptor and a first object descriptor. The device may map a second item identifier for a second item in the order and a second product identifier for determining that the second item corresponds to a second price descriptor and a second object descriptor. The device may assign the first and second items to respective first and second sub-receipts.Type: ApplicationFiled: January 6, 2022Publication date: April 28, 2022Inventors: Joshua EDWARDS, Abdelkadar M'Hamed BENKREIRA, Michael MOSSOBA, Carrie NORMAN
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Patent number: 11308771Abstract: The present disclosure relates to systems and methods for an Automated Teller Machine to issue a secured bank card. An Automated Teller Machine to issue a secured bank card includes one or more memories storing instructions and one or more processors configured to execute instruction to perform operations.Type: GrantFiled: August 9, 2018Date of Patent: April 19, 2022Assignee: Capital One Services, LLCInventors: Abdelkader M'Hamed Benkreira, Michael Mossoba, Joshua Edwards, Carrie Norman
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Patent number: 11238427Abstract: A device may receive receipt information associated with items in an order. The receipt information may include item identifiers and price descriptors associated with the items in the order. The device may receive product information associated with the items in the order. The product information may include product identifiers based on images of the items in the order and object descriptors. The device may map a first item identifier for a first item in the order and a first product identifier for determining that the first item corresponds to a first price descriptor and a first object descriptor. The device may map a second item identifier for a second item in the order and a second product identifier for determining that the second item corresponds to a second price descriptor and a second object descriptor. The device may assign the first and second items to respective first and second sub-receipts.Type: GrantFiled: October 29, 2018Date of Patent: February 1, 2022Assignee: Capital One Services, LLCInventors: Joshua Edwards, Abdelkadar M'Hamed Benkreira, Michael Mossoba, Carrie Norman
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Publication number: 20200175521Abstract: The disclosed embodiments provide systems and methods for transacting at a local financial service provider device. The system may include one or more memory devices storing instructions and one or more processors configured to execute the instructions to provide a prompt to a user to input data at the local financial service provider device. Additionally, the instructions may cause the processor to receive, via the prompt, authentication data associated with a customer. The authentication data may include a username and password. The one or more processors may further determine whether the received authentication data matches backend authentication data on record for the customer and in response to the determination whether the received authentication data matches backend authentication data on record for the customer, determine whether a customer profile associated with the backend authentication data includes one or more customer-defined transaction rules.Type: ApplicationFiled: January 28, 2019Publication date: June 4, 2020Inventors: Joshua Edwards, Carrie Norman, Aka Nnaji
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Publication number: 20200043298Abstract: The present disclosure relates to systems and methods for an Automated Teller Machine to issue a secured bank card. An Automated Teller Machine to issue a secured bank card includes one or more memories storing instructions and one or more processors configured to execute instruction to perform operations.Type: ApplicationFiled: August 9, 2018Publication date: February 6, 2020Applicant: Capital One Services, LLCInventors: Abdelkader M'Hamed Benkreira, Michael Mossoba, Joshua Edwards, Carrie Norman
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Publication number: 20200020051Abstract: A computer-implemented method for servicing a user's flight includes monitoring activities that occur at a server or the user device associated with the user. The method also includes identifying a transaction of the user and detecting a booked flight associated with the transaction. The method further includes obtaining a confirmation code associated with the booked flight and monitoring price information associated with the booked flight. The method also includes automatically submitting to an airline service provider a request for adjusting the booked flight according to a result of the determination that the condition for flight adjustment is met based on the monitored price information.Type: ApplicationFiled: July 11, 2018Publication date: January 16, 2020Inventors: Joshua EDWARDS, Carrie NORMAN, Abdelkader M'Hamed BENKREIRA
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Publication number: 20190378108Abstract: A device may receive receipt information associated with items in an order. The receipt information may include item identifiers and price descriptors associated with the items in the order. The device may receive product information associated with the items in the order. The product information may include product identifiers based on images of the items in the order and object descriptors. The device may map a first item identifier for a first item in the order and a first product identifier for determining that the first item corresponds to a first price descriptor and a first object descriptor. The device may map a second item identifier for a second item in the order and a second product identifier for determining that the second item corresponds to a second price descriptor and a second object descriptor. The device may assign the first and second items to respective first and second sub-receipts.Type: ApplicationFiled: October 29, 2018Publication date: December 12, 2019Inventors: Joshua EDWARDS, Abdelkadar M'Hamed BENKREIRA, Michael MOSSOBA, Carrie NORMAN
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Publication number: 20190325442Abstract: The disclosed embodiments provide systems, methods, and techniques for securely linking financial accounts in order to enable the transfer of funds and the monitoring of activity in the linked accounts. A request to link a first account with a second account may be received from an interface of a user device. An authorization may be received to link the first account with the second account. A transfer request may be received, including a request to transfer funds from the first account to the second account based on a set of transfer rules. The second account may be monitored for qualifying transactions, and upon determining that a qualifying transaction has occurred, funds may be transferred from the first account to the second account based on the transfer rules from the first account to the second account.Type: ApplicationFiled: April 24, 2018Publication date: October 24, 2019Inventors: Carrie Norman, Joshua S. Edwards
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Publication number: 20190325441Abstract: The disclosed embodiments provide systems, methods, and techniques for securely linking financial accounts in order to enable the transfer of funds and the monitoring of activity in the linked accounts. A request to link a first account with a second account may be received from an interface of a user device. An authorization may be received to link the first account with the second account. A transfer request may be received, including a request to transfer funds from the first account to the second account based on a set of transfer rules. The second account may be monitored for qualifying transactions, and upon determining that a qualifying transaction has occurred, funds may be transferred from the first account to the second account based on the transfer rules from the first account to the second account.Type: ApplicationFiled: April 20, 2018Publication date: October 24, 2019Inventors: Carrie Norman, Joshua S. Edwards
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Patent number: 10424170Abstract: The present disclosure relates to systems and methods for an Automated Teller Machine to issue a secured bank card. An Automated Teller Machine to issue a secured bank card includes one or more memories storing instructions and one or more processors configured to execute instruction to perform operations.Type: GrantFiled: August 3, 2018Date of Patent: September 24, 2019Assignee: Capital One Services, LLCInventors: Abdelkader M'Hamed Benkreira, Michael Mossoba, Joshua Edwards, Carrie Norman
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Patent number: 10134022Abstract: A device may receive receipt information associated with items in an order. The receipt information may include item identifiers and price descriptors associated with the items in the order. The device may receive product information associated with the items in the order. The product information may include product identifiers based on images of the items in the order and object descriptors. The device may map a first item identifier for a first item in the order and a first product identifier for determining that the first item corresponds to a first price descriptor and a first object descriptor. The device may map a second item identifier for a second item in the order and a second product identifier for determining that the second item corresponds to a second price descriptor and a second object descriptor. The device may assign the first and second items to respective first and second sub-receipts.Type: GrantFiled: June 7, 2018Date of Patent: November 20, 2018Assignee: Capital One Services, LLCInventors: Joshua Edwards, Abdelkadar M'Hamed Benkreira, Michael Mossoba, Carrie Norman