Abstract: The invention provides for facilitating e-commerce transactions between a client and a server over a network. In particular, a client, such as a client computing device, can perform a diagnostic test, such as a power-on self-test, and determine during the test any goods requiring replacement (e.g., acquiring a substitute good, repair, or upgrade). The client may then contact a server, such as a vendor or a technical support department, for procuring such replacement. In one embodiment, the server sends the client diagnostic commands so as to allow remote diagnosis of operability of the client.

Abstract: The invention provides for facilitating e-commerce transactions between a client and a server over a network. In particular, a client, such as a client computing device, can perform a diagnostic test, such as a power-on self-test, and determine during the test any goods requiring replacement (e.g., acquiring a substitute good, repair, or upgrade). The client may then contact a server, such as a vendor or a technical support department, for procuring such replacement. In one embodiment, the server sends the client diagnostic commands so as to allow remote diagnosis of operability of the client.

Abstract: The invention provides for facilitating e-commerce transactions between a client and a server over a network. In particular, a client, such as a client computing device, can perform a diagnostic test, such as a power-on self-test, and determine during the test any goods requiring replacement (e.g., acquiring a substitute good, repair, or upgrade). The client may then contact a server, such as a vendor or a technical support department, for procuring such replacement. In one embodiment, the server sends the client diagnostic commands so as to allow remote diagnosis of operability of the client.

Abstract: The invention provides for facilitating e-commerce transactions between a client and a server over a network. An initial operation is to contact a server over the network. Data is received which indicates categories of goods or services offered by the server. A first category of the categories is selected, and the client is searched for installed goods, and an inspection log prepared. The inspection log is submitted to the first server, and a list of goods or services offered by the first server is received, where the list is determined according to the inspection log. The received list may only list goods and services related to the first category, or it may contain suggested purchases determined according to past client purchases, relevance to client installed goods, or expected client needs.