Abstract: A data ingestion system normalizes ingested documents and extracts data based on a template that is applied to the documents. In an aspect, the system accesses a document of a document type and determines a template to apply to the document. The system normalizes the document, extracts data values from the document based at least in part on the template, and generates structured data based at least partly on the extracted data.

Abstract: Systems and methods are provided for storing data representing respective sub-elements of a complex task. Data representing one or more links between two or more sub-elements is stored, the links indicating a dependency between said sub-elements. A work order is calculated based on the identified links. A graphical representation of the calculated work order which indicates said sub-elements and their dependencies is provided. The links may indicate a temporal dependency of a second sub-element on a first sub-element and in which the provided graphical representation presents the temporal relationship of the sub-elements. Historical data may be received for association with one or more selected links or sub-elements, the historical data related to a prior event and which affects the temporal relationship between the sub-elements. An updated work order modified by the historical data may be calculated. An updated graphical representation of the work order may be provided.

Abstract: A system and method for processing data wherein one or more user selections of source data and an input defining one or more operations to be performed on the selected source data are received to generate processed data for display as a chart; the source data is retrieved from at least one data source, the source data is processed according to the defined one or more operations to generate processed data for output for display as a chart, the chart is stored as data defining the one or more operations and data identifying the source data operated on, a further user selection is received to redisplay the chart; retrieving the source data from the at least one data source; and the source data is processed according to the defined one or more operations to generate the processed data for output for redisplay as the chart.

Abstract: A system for troubleshooting network problems is disclosed. A model can use demographic information, network usage information, and network membership information to determine an importance of a problem. The importance of the problem for the user who reported the problem, a number of other users affected by the problem, and the importance of the problem to the other users can be used to determine a priority for resolving the problem. Before and after a work order is executed to resolve the problem, network metrics can be gathered, including aggregate network metrics, and automatically presented in various user interfaces. The analysis of the metrics can be used to update a database of which work orders are assigned in response to which problems.

Abstract: A system and method for processing data wherein one or more user selections of source data and an input defining one or more operations to be performed on the selected source data are received to generate processed data for display as a chart; the source data is retrieved from at least one data source, the source data is processed according to the defined one or more operations to generate processed data for output for display as a chart, the chart is stored as data defining the one or more operations and data identifying the source data operated on, a further user selection is received to redisplay the chart; retrieving the source data from the at least one data source; and the source data is processed according to the defined one or more operations to generate the processed data for output for redisplay as the chart.

Abstract: Systems and methods are provided for storing data representing respective sub-elements of a complex task. Data representing one or more links between two or more sub-elements is stored, the links indicating a dependency between said sub-elements. A work order is calculated based on the identified links. A graphical representation of the calculated work order which indicates said sub-elements and their dependencies is provided. The links may indicate a temporal dependency of a second sub-element on a first sub-element and in which the provided graphical representation presents the temporal relationship of the sub-elements. Historical data may be received for association with one or more selected links or sub-elements, the historical data related to a prior event and which affects the temporal relationship between the sub-elements. An updated work order modified by the historical data may be calculated. An updated graphical representation of the work order may be provided.

Abstract: A system for troubleshooting network problems is disclosed. A model can use demographic information, network usage information, and network membership information to determine an importance of a problem. The importance of the problem for the user who reported the problem, a number of other users affected by the problem, and the importance of the problem to the other users can be used to determine a priority for resolving the problem. Before and after a work order is executed to resolve the problem, network metrics can be gathered, including aggregate network metrics, and automatically presented in various user interfaces. The analysis of the metrics can be used to update a database of which work orders are assigned in response to which problems.

Abstract: A system and method for processing data wherein one or more user selections of source data and an input defining one or more operations to be performed on the selected source data are received to generate processed data for display as a chart; the source data is retrieved from at least one data source, the source data is processed according to the defined one or more operations to generate processed data for output for display as a chart, the chart is stored as data defining the one or more operations and data identifying the source data operated on, a further user selection is received to redisplay the chart; retrieving the source data from the at least one data source; and the source data is processed according to the defined one or more operations to generate the processed data for output for redisplay as the chart.

Abstract: A system and method for processing data wherein one or more user selections of source data and an input defining one or more operations to be performed on the selected source data are received to generate processed data for display as a chart; the source data is retrieved from at least one data source, the source data is processed according to the defined one or more operations to generate processed data for output for display as a chart, the chart is stored as data defining the one or more operations and data identifying the source data operated on, a further user selection is received to redisplay the chart; retrieving the source data from the at least one data source; and the source data is processed according to the defined one or more operations to generate the processed data for output for redisplay as the chart.

Abstract: A system and method for processing data wherein one or more user selections of source data and an input defining one or more operations to be performed on the selected source data are received to generate processed data for display as a chart; the source data is retrieved from at least one data source, the source data is processed according to the defined one or more operations to generate processed data for output for display as a chart, the chart is stored as data defining the one or more operations and data identifying the source data operated on, a further user selection is received to redisplay the chart; retrieving the source data from the at least one data source; and the source data is processed according to the defined one or more operations to generate the processed data for output for redisplay as the chart.

Abstract: Aspects of the present disclosure relate to graphical representation of an output. A server provides for presentation, at a display device, of a first graphical representation of an output for a class. The server receives a selection of a time range for the class. The server determines, based on the output for the class during the selected time range, a baseline output. The server provides for presentation, in response to the selection of the time range, of a second graphical representation of the output, during the time range, for a family from the class, the second graphical representation indicating a difference between the output for the family and an output value for the family predicted based on the baseline output.