Abstract: A method executed at least in part in a computing device for providing cloud based skip tracing is provided. The method includes providing a cloud based service enabling data interchange with a plurality of vendors providing skip tracing services and receiving at the cloud based service and from a user a file of records for skip tracing. The method further includes applying a waterfall process to the records using the computing device wherein the waterfall process includes at least a subset of the plurality of vendors and returning to the user a results file containing skip tracing results corresponding to the records. The method may further include generating a waterfall score card and sending the waterfall score card to the user, the waterfall score card summarizing performance of the subset of the plurality of vendors.

Abstract: A method for receiving authorization from a consumer includes steps of connecting a phone call associated with a consumer to an interactive voice response system after the agent has conveyed the confirmation number to the consumer, receiving the confirmation number from the consumer at the interactive voice response system to provide authorization from the consumer, and storing a record of entry of the confirmation number by the consumer through the interactive voice response system in a non-transitory computer readable storage medium.

Abstract: A method executed at least in part in a computing device for providing cloud based skip tracing is provided. The method includes providing a cloud based service enabling data interchange with a plurality of vendors providing skip tracing services and receiving at the cloud based service and from a user a file of records for skip tracing. The method further includes applying a waterfall process to the records using the computing device wherein the waterfall process includes at least a subset of the plurality of vendors and returning to the user a results file containing skip tracing results corresponding to the records. The method may further include generating a waterfall score card and sending the waterfall score card to the user, the waterfall score card summarizing performance of the subset of the plurality of vendors.

Abstract: A method for manual intervention in a dialing process includes maintaining a list of records containing phone numbers in a database stored on a computer readable storage medium, receiving at a computer and from the user a click for each of the records within the list of records in the database stored on the computer readable storage medium, and storing on a computer readable storage medium a record of the click, an identity of the user performing the click, and an association between the click and one of the records within the list of records. For each click, the method provides for electronically communicating the corresponding phone number of one of the records within the list to a telecommunications system for dialing the phone number. The method may further include dialing the phone number using the telecommunications system.

Abstract: A method executed at least in part in a computing device for providing cloud based skip tracing is provided. The method includes providing a cloud based service enabling data interchange with a plurality of vendors providing skip tracing services and receiving at the cloud based service and from a user a file of records for skip tracing. The method further includes applying a waterfall process to the records using the computing device wherein the waterfall process includes at least a subset of the plurality of vendors and returning to the user a results file containing skip tracing results corresponding to the records. The method may further include generating a waterfall score card and sending the waterfall score card to the user, the waterfall score card summarizing performance of the subset of the plurality of vendors.

Abstract: A method executed at least in part in a computing device for providing cloud based skip tracing is provided. The method includes providing a cloud based service enabling data interchange with a plurality of vendors providing skip tracing services and receiving at the cloud based service and from a user a file of records for skip tracing. The method further includes applying a waterfall process to the records using the computing device wherein the waterfall process includes at least a subset of the plurality of vendors and returning to the user a results file containing skip tracing results corresponding to the records. The method may further include generating a waterfall score card and sending the waterfall score card to the user, the waterfall score card summarizing performance of the subset of the plurality of vendors.

Abstract: A method for manual intervention in a dialing process includes maintaining a list of records containing phone numbers in a database stored on a computer readable storage medium, receiving at a computer and from the user a click for each of the records within the list of records in the database stored on the computer readable storage medium, and storing on a computer readable storage medium a record of the click, an identity of the user performing the click, and an association between the click and one of the records within the list of records. For each click, the method provides for electronically communicating the corresponding phone number of one of the records within the list to a dialing device for dialing the phone number. The method may further include dialing the phone number using the dialing device.