Patents by Inventor Chad MULLEN

Chad MULLEN has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230024808
    Abstract: A context-driven voice-control system and method for enabling users to control customer service activities related to live broadcast programming, recorded programming, streaming programming, and on-demand programming using vocal selection by the user. The context-driven voice-control system and method may also enable users to control one or more of account management activities using vocal selection by the user, authentication to authorize changes to their account using vocal selection by the user, and troubleshooting of equipment and system capabilities using vocal selection by the user. The context-driven voice-control system and method dynamically generates and presents a list of available control and support pathways to a user based on the user attributes and the voice control requests.
    Type: Application
    Filed: September 30, 2022
    Publication date: January 26, 2023
    Inventors: Raymond F. Watkins, III, Adam Porter, David Michael Downing, Chad Mullen, Jordan Oyler Nhem, Tanya Mazur
  • Patent number: 11463774
    Abstract: A context-driven voice-control system and method for enabling users to control customer service activities related to live broadcast programming, recorded programming, streaming programming, and on-demand programming using vocal selection by the user. The context-driven voice-control system and method may also enable users to control one or more of account management activities using vocal selection by the user, authentication to authorize changes to their account using vocal selection by the user, and troubleshooting of equipment and system capabilities using vocal selection by the user. The context-driven voice-control system and method dynamically generates and presents a list of available control and support pathways to a user based on the user attributes and the voice control requests.
    Type: Grant
    Filed: June 17, 2020
    Date of Patent: October 4, 2022
    Assignee: DISH Network L.L.C.
    Inventors: Raymond F. Watkins, III, Adam Porter, David Michael Downing, Chad Mullen, Jordan Oyler Nhem, Tanya Mazur
  • Publication number: 20210400350
    Abstract: A context-driven voice-control system and method for enabling users to control customer service activities related to live broadcast programming, recorded programming, streaming programming, and on-demand programming using vocal selection by the user. The context-driven voice-control system and method may also enable users to control one or more of account management activities using vocal selection by the user, authentication to authorize changes to their account using vocal selection by the user, and troubleshooting of equipment and system capabilities using vocal selection by the user. The context-driven voice-control system and method dynamically generates and presents a list of available control and support pathways to a user based on the user attributes and the voice control requests.
    Type: Application
    Filed: June 17, 2020
    Publication date: December 23, 2021
    Inventors: Raymond F. Watkins, III, Adam Porter, David Michael Downing, Chad Mullen, Jordan Oyler Nhem, Tanya Mazur
  • Publication number: 20110150670
    Abstract: A pump for a transmission, including: a housing with a pneumatic port; and a gear for engaging with a pump hub for a torque converter, wherein the pneumatic port is for introducing compressed air into the housing to restrict rotation of the gear. In an example embodiment, restricting rotation of the gear is to prevent rotation of the gear when the gear is interfaced with the pump hub to rotationally lock the gear with the pump hub. A pump for a transmission, including: a housing; a gear for engaging with a pump hub for a torque converter; and, an element for enabling rotation of the gear in a first rotational direction and locking the gear with respect to rotation in a second rotational direction, opposite the first rotational direction. In an example embodiment the element includes a one-way clutch.
    Type: Application
    Filed: December 20, 2010
    Publication date: June 23, 2011
    Applicant: SCHAEFFLER TECHNOLOGIES GMBH & CO. KG
    Inventors: William BREES, Philip GEORGE, Michael VAN SICKLE, Christopher KRAUSE, Jeffrey HEMPHILL, Chad MULLEN