Patents by Inventor Channon Lowman

Channon Lowman has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and apparatus for providing integrated customer care and work-flow management
    Publication number: 20050081188
    Abstract: A system and method for providing integrated customer care, managing complex data relating to services and presenting information for selection and interaction by end users. The present invention delivers, tracks, presents and manages various aspects of customer care using a customer centric paradigm. An integrated macro-framework is utilized to provide a consistent and efficient single-point of entry GUI tool for accessing and navigating through various displays relating to the processing of data, reports, billing, work-flows, service orders and other aspects of customer care.
    Type: Application
    Filed: December 12, 2003
    Publication date: April 14, 2005
    Inventors: Anand Kumar, Michael Frank, Connie Schaner, Kelley Kunnanz, Brent Roberts, William Frame, Rex Moorman, Channon Lowman, Eric Burke