Patents by Inventor Charisma Chan

Charisma Chan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20180225727
    Abstract: Systems and methods for graphical-based customer interaction are disclosed. According to one embodiment, in an information processing apparatus comprising at least one computer processor, a method for graphical-based customer interaction may include: (1) receiving customer-specific information about a customer; (2) determining a plurality of topics to present to the customer based on the customer-specific information; (3) generating a tile for each topic, each tile comprising a graphic and content relevant to the topic; (4) generating a graphical information flow comprising the tiles, wherein the graphical information flow is linear; and (5) communicating the information flow to a mobile electronic device associated with the customer.
    Type: Application
    Filed: February 1, 2018
    Publication date: August 9, 2018
    Inventors: Kingshuk Das, Joseph Shields, David Noonan, Jackie Liao, Ash Aiwase, Charisma Chan, Frederick Garcia