Patents by Inventor Charles E. Rittenberry

Charles E. Rittenberry has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Software application error severity notification to users
    Patent number: 6961878
    Abstract: A system and method for a monitor process is disclosed. The monitor process manages, directs, and retains a record of the output from software applications and the tasks associated with such output. The monitor process does so by determining which notification messages output by the software applications do not match notification messages stored within a system monitor's message database. The monitor process then analyzes the non-matching notification messages using a rule set to determine an appropriate severity and contact list for each message. The monitor process then relays the non-matching notification messages to members of the contact list along with the message's appropriate severity. The monitor process may also be used to assist and encourage members of the contact list to update the system monitor's message database with the non-matching notification messages.
    Type: Grant
    Filed: February 28, 2002
    Date of Patent: November 1, 2005
    Assignee: BellSouth Intellectual Property Corporation
    Inventors: Mark A. Kirkpatrick, Darin J. Morrow, John A. Strohmeyer, Charles E. Rittenberry
  • System and method for a monitor process
    Publication number: 20040268188
    Abstract: A system and method for a monitor process is disclosed. The monitor process manages, directs, and retains a record of the output from software applications and the tasks associated with such output. The monitor process does so by determining which notification messages output by the software applications do not match notification messages stored within a system monitor's message database. The monitor process then analyzes the non-matching notification messages using a rule set to determine an appropriate severity and contact list for each message. The monitor process then relays the non-matching notification messages to members of the contact list along with the message's appropriate severity. The monitor process may also be used to assist and encourage members of the contact list to update the system monitor's message database with the non-matching notification messages.
    Type: Application
    Filed: February 28, 2002
    Publication date: December 30, 2004
    Inventors: Mark A. Kirkpatrick, Darin J. Morrow, John A. Strohmeyer, Charles E. Rittenberry