Patents by Inventor Chaun P. Heywood

Chaun P. Heywood has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Customer retention systems and methods
    Patent number: 8140387
    Abstract: A method of communicating a renewal incentive for an expiring account to a user of the account. The method includes the steps of identifying a renewal date for the account with a host computer, and calculating whether the account qualifies for the renewal incentive based on account history accessible by the computer. The method also includes sending renewal data to the user about the renewal date, and the renewal incentive, for the account. The renewal incentive is effective upon renewal of the account, and the renewal incentive includes an enhancement over a current feature for the account.
    Type: Grant
    Filed: February 3, 2005
    Date of Patent: March 20, 2012
    Assignee: First Data Corporation
    Inventor: Chaun P. Heywood