Patents by Inventor Chelsea-Nicole Verzosa Mojica

Chelsea-Nicole Verzosa Mojica has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Providing an automated summary
    Patent number: 11646015
    Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media for summarizing a call. One of the methods includes generating text corresponding to processing audio produced during an interaction between two participants by executing natural language processing logic. The method includes identifying one or more topics by providing the generated text to a machine learning system, the machine learning system trained to identify topics based on text. The method also includes generating a summary of the interaction based on the one or more topics and the text.
    Type: Grant
    Filed: July 13, 2021
    Date of Patent: May 9, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Karl Erickson, David James Karle, Elizabeth Ann Guerrero, Andrew Hunter Davisson, Chelsea-Nicole Verzosa Mojica, Kinkel Rowan, Alexandria Yvonne Carlton, Christie Morales Ramirez
  • Providing an automated summary
    Patent number: 11094318
    Abstract: Methods, systems, and apparatus, including computer programs encoded on computer storage media for summarizing a call. One of the methods includes generating text corresponding to processing audio produced during an interaction between two participants by executing natural language processing logic. The method includes identifying one or more topics by providing the generated text to a machine learning system, the machine learning system trained to identify topics based on text. The method also includes generating a summary of the interaction based on the one or more topics and the text.
    Type: Grant
    Filed: October 15, 2019
    Date of Patent: August 17, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Karl Erickson, David James Karle, Elizabeth Ann Guerrero, Andrew Hunter Davisson, Chelsea-Nicole Verzosa Mojica, Kinkel Rowan, Alexandria Yvonne Carlton, Christie Morales Ramirez