Abstract: A method of controlling an image forming apparatus is provided. The method includes requesting a remote support service from a terminal or a server connected to the terminal, receiving a request for an access authorization regarding an operation related to the remote support service from the terminal, granting the access authorization to the terminal based on a user input or a pre-set setting, receiving a control command for the remote support service from the terminal, and executing an operation corresponding to the control command according to the access authorization granted to the terminal.

Abstract: A fax function diagnosis method and an apparatus for performing the method are provided. The fax function diagnosis method includes receiving a diagnosis request to diagnose a fax function of an image forming apparatus, diagnosing the fax function of the image forming apparatus by transmitting or receiving a test page, and performing an operation based on a result of the diagnosing.

Abstract: A fax function diagnosis method and an apparatus for performing the method are provided. The fax function diagnosis method includes receiving a diagnosis request to diagnose a fax function of an image forming apparatus, diagnosing the fax function of the image forming apparatus by transmitting or receiving a test page, and performing an operation based on a result of the diagnosing.

Abstract: A method of controlling an image forming apparatus is provided. The method includes requesting a remote support service from a terminal or a server connected to the terminal, receiving a request for an access authorization regarding an operation related to the remote support service from the terminal, granting the access authorization to the terminal based on a user input or a pre-set setting, receiving a control command for the remote support service from the terminal, and executing an operation corresponding to the control command according to the access authorization granted to the terminal.

Abstract: A method of sharing personalization data in a first image forming device is provided. The method includes receiving user identification information for user login from a user, identifying a second image forming device connected to the first image forming device, receiving the personalization data from the second image forming device based on the received user identification information, and providing a user interface to which the received personalization data is applied.

Abstract: An image forming device, a host device, and connecting methods thereof are provided. The method includes that when the image forming device is connected to the host device through a wired interface, installing a driver program to execute a wireless connection setting program, determining an internet protocol (IP) setting method of the image forming device according to an IP setting method of the host device, copying network setup information of the host device and transmitting the copied network setup information to the image forming device through the wired interface, and when the image forming device sets an IP address thereof according to the determined IP setting method and transmits the IP address to the host device through the wired interface, establishing a wireless connection setting using the transmitted IP address.

Abstract: A method of executing an additional extended feature of an image forming apparatus, includes receiving an application from an external storage medium, the application corresponding to the additional extended feature, installing the received application using one operating system of the plurality of operating systems, selecting the additional extended feature from a menu showing at least one application installed in the image forming apparatus, and executing an application corresponding to the selected additional extended feature using an operating system corresponding to the selected additional extended feature.

Abstract: An image forming device, a host device, and connecting methods thereof are provided. The method includes that when the image forming device is connected to the host device through a wired interface, installing a driver program to execute a wireless connection setting program, determining an internet protocol (IP) setting method of the image forming device according to an IP setting method of the host device, copying network setup information of the host device and transmitting the copied network setup information to the image forming device through the wired interface, and when the image forming device sets an IP address thereof according to the determined IP setting method and transmits the IP address to the host device through the wired interface, establishing a wireless connection setting using the transmitted IP address.

Abstract: A method of executing an additional extended feature of an image forming apparatus, includes receiving an application from an external storage medium, the application corresponding to the additional extended feature, installing the received application using one operating system of the plurality of operating systems, selecting the additional extended feature from a menu showing at least one application installed in the image forming apparatus, and executing an application corresponding to the selected additional extended feature using an operating system corresponding to the selected additional extended feature.