Patents by Inventor Cheryl Lynn Wu

Cheryl Lynn Wu has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11301892
    Abstract: Systems, methods, and apparatuses for performing a pay with points rewards transaction are described herein. A customer of a financial institution having a rewards account associated with a payment account can provide parameters for future transactions that are to be paid with points instead of charged to the payment account. To designate the future transaction as a rewards transaction, the customer sets rewards transaction parameters (e.g., via a mobile banking application, via an online banking portal, via a telephone system associated with the financial institution, etc.). After setting the rewards transaction parameters, the financial institution identifies a purchase request that matches the rewards transaction parameters and processes the transaction as a rewards transaction.
    Type: Grant
    Filed: June 22, 2016
    Date of Patent: April 12, 2022
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Megan Collins, Minhthe Luu, Annette S. Marsh, Karen D. Tom, Cheryl Lynn Wu
  • Patent number: 11080667
    Abstract: Provided is a method for implementing an automated chatbot, including generating, with at least one processor of a transaction processing system, at least one graphical user interface including a plurality of selectable options corresponding to a plurality of chatbot options, receiving a plurality of selections from at least a subset of the plurality of chatbot options, associating the plurality of selections with at least one issuer identifier, receiving, from a chatbot system, a request message comprising the at least one issuer identifier, generating a response message comprising transaction data based on the request message and at least one chatbot option corresponding to at least one selection of the plurality of selections associated with the at least one issuer identifier, and communicating the response message to the chatbot system.
    Type: Grant
    Filed: December 13, 2018
    Date of Patent: August 3, 2021
    Assignee: Visa International Service Association
    Inventors: Sumit Amar, Cheryl Lynn Wu, Abdulvafa Choudhary, James Cao, Dennis Franklin Olson, Srinivas Bhagavathula, Sunit Lohtia, Mayur Vijay Jain
  • Publication number: 20190180258
    Abstract: Provided is a method for implementing an automated chatbot, including generating, with at least one processor of a transaction processing system, at least one graphical user interface including a plurality of selectable options corresponding to a plurality of chatbot options, receiving a plurality of selections from at least a subset of the plurality of chatbot options, associating the plurality of selections with at least one issuer identifier, receiving, from a chatbot system, a request message comprising the at least one issuer identifier, generating a response message comprising transaction data based on the request message and at least one chatbot option corresponding to at least one selection of the plurality of selections associated with the at least one issuer identifier, and communicating the response message to the chatbot system.
    Type: Application
    Filed: December 13, 2018
    Publication date: June 13, 2019
    Inventors: Sumit Amar, Cheryl Lynn Wu, Abdulvafa Choudhary, James Cao, Dennis Franklin Olson, Srinivas Bhagavathula, Sunit Lohtia, Anjana Sarkar, Mayur Vijay Jain