Patents by Inventor Cheryl Marie Koenig

Cheryl Marie Koenig has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Evaluating and managing image quality performance and improving service effectiveness of groups of production printers
    Patent number: 9069494
    Abstract: Method and systems maintain historical printing device information from a plurality of printing devices, maintain historical actions performed on the printing devices, and maintain historical print image quality produced by the printing devices within a storage medium of a computerized device. These methods and systems determine which of the historical actions increase the print image quality and which of the historical actions decrease the print image quality, using the computerized device. The methods and systems output an action effectiveness report from the computerized device. The action effectiveness report indicates which of the historical actions increase/decrease the print image quality.
    Type: Grant
    Filed: October 31, 2011
    Date of Patent: June 30, 2015
    Assignee: Xerox Corporation
    Inventors: Michael Philip Kirby, Nathan James Weldon, Jr., Timothy D. Thomas, Mehmet Anil Gungor, Cheryl Marie Koenig, Bruce H. Smith
  • EVALUATING AND MANAGING IMAGE QUALITY PERFORMANCE AND IMPROVING SERVICE EFFECTIVENESS OF GROUPS OF PRODUCTION PRINTERS
    Publication number: 20130107313
    Abstract: Method and systems maintain historical printing device information from a plurality of printing devices, maintain historical actions performed on the printing devices, and maintain historical print image quality produced by the printing devices within a storage medium of a computerized device. These methods and systems determine which of the historical actions increase the print image quality and which of the historical actions decrease the print image quality, using the computerized device. The methods and systems output an action effectiveness report from the computerized device. The action effectiveness report indicates which of the historical actions increase/decrease the print image quality.
    Type: Application
    Filed: October 31, 2011
    Publication date: May 2, 2013
    Applicant: XEROX CORPORATION
    Inventors: Michael Philip Kirby, Nathan James Weldon, JR., Timothy D. Thomas, Mehmet Anil Gungor, Cheryl Marie Koenig, Bruce H. Smith
  • Customer part replacement feature utilizing high frequency service interval fault and signature analyses
    Patent number: 8184995
    Abstract: A diagnostic system made part of or for use with a document handling device in which a customer is guided toward performance of at least one comparison means in a diagnostic routine analysis. The comparison means is selected from a group comprising (1) a first comparison comparing a fused print media and an unfused print media for presence of a defect, (2) a second comparison comparing an output print media and at least one image on a screen for a type of defect, and (3) a third comparison comparing a low-charged print media and a no-charged print media for qualities of the defect. The customer enters a selection based on results of the first, the second, or the third comparisons. The diagnostic system can identify a part causing a defect in the print media based on results of the comparisons.
    Type: Grant
    Filed: May 27, 2009
    Date of Patent: May 22, 2012
    Assignee: Xerox Corporation
    Inventors: Michael Nicholas Soures, James Joseph Petery, Timothy D. Thomas, Jeffrey Gramowski, Cheryl Marie Koenig, Robert Steven Pozniakas, David R. Kamprath, Stephen F. Randall, Kathleen Spencer, Nitin Shenoy, Joanna Brown, Christina DiMarco, Nancy Kelly, Bernard N. Hakac, Cheng-Ning Jong, Nate Weldon
  • CUSTOMER PART REPLACEMENT FEATURE UTILIZING HIGH FREQUENCY SERVICE INTERVAL FAULT AND SIGNATURE ANALYSES
    Publication number: 20090297174
    Abstract: A diagnostic system made part of or for use with a document handling device in which a customer is guided toward performance of at least one comparison means in a diagnostic routine analysis. The comparison means is selected from a group comprising (1) a first comparison comparing a fused print media and an unfused print media for presence of a defect, (2) a second comparison comparing an output print media and at least one image on a screen for a type of defect, and (3) a third comparison comparing a low-charged print media and a no-charged print media for qualities of the defect. The customer enters a selection based on results of the first, the second, or the third comparisons. The diagnostic system can identify a part causing a defect in the print media based on results of the comparisons.
    Type: Application
    Filed: May 27, 2009
    Publication date: December 3, 2009
    Applicant: Xerox Corporation
    Inventors: Michael Nicholas Soures, James Joseph Petery, Timothy D. Thomas, Jeffrey Gramowski, Cheryl Marie Koenig, Robert Steven Pozniakas, David R. Kamprath, Stephen F. Randall, Kathleen Spencer, Nitin Shenoy, Joanna Brown, Christina DiMarco, Nancy Kelly, Bernard N. Hakac, Cheng-Ning Jong, Nate Weldon