Abstract: A method includes receiving a first request associated with a first user account and comprising content of a first message, and a second request associated with a second user account and comprising content of a second message, generating a first list of routing options for delivering the first message to a first plurality of destination endpoints, and a second list of routing options for delivering the second message to a second plurality of destination endpoints, determining a first optimal routing option for delivering the first message, determining, a second optimal routing option for delivering the second message, causing one or more versions of the first message to be transmitted to the first plurality of destination endpoints using the first optimal routing option, and causing one or more versions of the second message to be transmitted to the second plurality of destination endpoints using the second optimal routing option.

Abstract: A method includes receiving a first request associated with a first user account and comprising content of a first message and a first plurality of destination endpoints, and a second request associated with a second user account and comprising content of a second message and a second plurality of destination endpoints to receive the second message, generating a first list of routing options for delivering the first message to the first plurality of destination endpoints, and a second list of routing options for delivering the second message to the second plurality of destination endpoints, generating, based on the first list of routing options, one or more versions of the first message for delivery to the first plurality of endpoints, and generating, based on the second list of routing options, one or more versions of the second message for delivery to the second plurality of endpoints.

Abstract: A method includes receiving a first request associated with a first user account and comprising content of a first message and a first plurality of destination endpoints, and a second request associated with a second user account and comprising content of a second message and a second plurality of destination endpoints to receive the second message, generating a first list of routing options for delivering the first message to the first plurality of destination endpoints, and a second list of routing options for delivering the second message to the second plurality of destination endpoints, generating, based on the first list of routing options, one or more versions of the first message for delivery to the first plurality of endpoints, and generating, based on the second list of routing options, one or more versions of the second message for delivery to the second plurality of endpoints.

Abstract: A system and method that includes receiving a messaging request that includes communication intent parameters and a set of communication destinations, wherein the messaging request is authenticated as a request of a first account; dynamically transforming messages according to individual communication destinations, wherein for the set of communication destinations: selecting a communication mode according to communication intent parameters, transforming content of the messaging request, and transmitting transformed content to a destination endpoint in the selected communication mode.

Abstract: A system and method that includes receiving a messaging request that includes communication intent parameters and a set of communication destinations, wherein the messaging request is authenticated as a request of a first account; dynamically transforming messages according to individual communication destinations, wherein for the set of communication destinations: selecting a communication mode according to communication intent parameters, transforming content of the messaging request, and transmitting transformed content to a destination endpoint in the selected communication mode.

Abstract: A system and method that includes receiving a messaging request that includes communication intent parameters and a set of communication destinations, wherein the messaging request is authenticated as a request of a first account; dynamically transforming messages according to individual communication destinations, wherein for the set of communication destinations: selecting a communication mode according to communication intent parameters, transforming content of the messaging request, and transmitting transformed content to a destination endpoint in the selected communication mode.

Abstract: Systems and methods for a communication platform that includes receiving a media message request; obtaining a set of web content resources associated with the media message request; rendering the set of web content resources; converting the rendered set of web content resources into a media resource; and transmitting the media resource to a destination according to the media message request.

Abstract: A system and method for providing a telephony endpoint information service at a communication platform includes obtaining information of a first endpoint through a set of information collection processes; storing the obtained information in an endpoint repository; receiving an endpoint query request of a communication event, wherein the endpoint query request specifies at least a first endpoint; accessing endpoint information for the first endpoint; and augmenting the communication event according to the accessed endpoint information.

Abstract: A system and method for messaging application content that includes providing an application content messaging application programming interface (API); receiving a content delivery request from an account, through the application content messaging API; retrieving device information of a destination endpoint specified in the content delivery request; based on the device information, selecting an application content format from a set of formats and obtaining application content in the application content format; and transmitting the application content.

Abstract: A system and method that includes receiving a messaging request that includes communication intent parameters and a set of communication destinations, wherein the messaging request is authenticated as a request of a first account; dynamically transforming messages according to individual communication destinations, wherein for the set of communication destinations: selecting a communication mode according to communication intent parameters, transforming content of the messaging request, and transmitting transformed content to a destination endpoint in the selected communication mode.

Abstract: A system and method that includes managing a computer cluster with a plurality of machines of a first version in an active configuration; adding at least one machine of a second version to the computer cluster; monitoring the operational status of the machine of a second version; and transitioning the computer cluster to use the machine of a second version in an active configuration.

Abstract: A system and method that includes receiving a messaging request that includes communication intent parameters and a set of communication destinations, wherein the messaging request is authenticated as a request of a first account; dynamically transforming messages according to individual communication destinations, wherein for the set of communication destinations: selecting a communication mode according to communication intent parameters, transforming content of the messaging request, and transmitting transformed content to a destination endpoint in the selected communication mode.

Abstract: Systems and methods for a communication platform that includes receiving a media message request; obtaining a set of web content resources associated with the media message request; rendering the set of web content resources; converting the rendered set of web content resources into a media resource; and transmitting the media resource to a destination according to the media message request.

Abstract: A system and method for providing a telephony endpoint information service at a communication platform includes obtaining information of a first endpoint through a set of information collection processes; storing the obtained information in an endpoint repository; receiving an endpoint query request of a communication event, wherein the endpoint query request specifies at least a first endpoint; accessing endpoint information for the first endpoint; and augmenting the communication event according to the accessed endpoint information.

Abstract: Systems and methods for a communication platform that includes receiving a media message request; obtaining a set of web content resources associated with the media message request; rendering the set of web content resources; converting the rendered set of web content resources into a media resource; and transmitting the media resource to a destination according to the media message request.

Abstract: A system and method for providing a telephony endpoint information service at a communication platform includes obtaining information of a first endpoint through a set of information collection processes; storing the obtained information in an endpoint repository; receiving an endpoint query request of a communication event, wherein the endpoint query request specifies at least a first endpoint; accessing endpoint information for the first endpoint; and augmenting the communication event according to the accessed endpoint information.

Abstract: Systems and methods for sending a media message from a communication platform receiving a messaging request to transmit media message to a destination endpoint, wherein the request includes a specified media content universal resource identifier (URI); retrieving a media resource from the URI, wherein the media resource is retrieved from a application layer request including a set of context data relating to the messaging request; transforming the media resource into a messaging formatted media resource; and transmitting the formatted media resource to a destination in a media message.

Abstract: A system and method that includes receiving a messaging request that includes communication intent parameters and a set of communication destinations, wherein the messaging request is authenticated as a request of a first account; dynamically transforming messages according to individual communication destinations, wherein for the set of communication destinations: selecting a communication mode according to communication intent parameters, transforming content of the messaging request, and transmitting transformed content to a destination endpoint in the selected communication mode.

Abstract: A system and method for messaging application content that includes providing an application content messaging application programming interface (API); receiving a content delivery request from an account, through the application content messaging API; retrieving device information of a destination endpoint specified in the content delivery request; based on the device information, selecting an application content format from a set of formats and obtaining application content in the application content format; and transmitting the application content.

Abstract: Systems and methods for sending a media message from a communication platform receiving a messaging request to transmit media message to a destination endpoint, wherein the request includes a specified media content universal resource identifier (URI); retrieving a media resource from the URI, wherein the media resource is retrieved from a application layer request including a set of context data relating to the messaging request; transforming the media resource into a messaging formatted media resource; and transmitting the formatted media resource to a destination in a media message.