Patents by Inventor Chi H. So

Chi H. So has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Problem determination in distributed enterprise applications
    Patent number: 9727405
    Abstract: Problem determination in an enterprise computer system in a distributed environment is provided. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.
    Type: Grant
    Filed: February 4, 2015
    Date of Patent: August 8, 2017
    Assignee: International Business Machines Corporation
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi H. So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tang
  • PROBLEM DETERMINATION IN DISTRIBUTED ENTERPRISE APPLICATIONS
    Publication number: 20150149831
    Abstract: Problem determination in an enterprise computer system in a distributed environment is provided. Information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.
    Type: Application
    Filed: February 4, 2015
    Publication date: May 28, 2015
    Inventors: James C. Chong, Joseph L. Chan, Tushar M. Patel, Jean-Jacques Heler, Chi H. So, Arthur Tsang, Robert S. Lam, Raymond Chow, Henry Tang