Abstract: A tool box includes a base having a tool storage area for removably storing tools and a compartment below the tool storage area. The tool box further includes a lid selectively securable to the base in a closed position to secure the tools and releasable to an open position that provides user access to the tools. Still further, the tool box includes a processor and machine readable media storing instructions for performing a service operation with one or more of the tools, as well as a input device coupled to the processor, and an output device coupled to the processor for outputting at least a portion of the instructions to a user for servicing the target device. The input device is for receiving identification data and providing the identification data to the processor, wherein the identification data identifies a target device upon which the service operation is to be performed.