Patents by Inventor Chika Kayaba

Chika Kayaba has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • CTI server and program recording medium
    Patent number: 6922683
    Abstract: A CTI server receives calls from telephone terminals. The CTI server includes an analysis unit, an icon creating unit, and an icon display control unit. The analysis unit analyzes conditions for a call from a telephone terminal to generate parameter which represents the presumed psychological state of a customer using the telephone terminal. The icon creating unit creates an icon for visually displaying the presumed psychological state of the customer on the basis of the parameters. The icon display control unit for displaying the presumed psychological state of the customer using the icon.
    Type: Grant
    Filed: August 7, 2001
    Date of Patent: July 26, 2005
    Assignee: Fujitsu Limited
    Inventors: Chika Kayaba, Kouichi Noro
  • CTI server and program recording medium
    Publication number: 20020016783
    Abstract: A CTI server receives calls from telephone terminals. The CTI server includes an analysis unit, an icon creating unit, and an icon display control unit. The analysis unit analyzes conditions for a call from a telephone terminal to generate parameter which represents the presumed psychological state of a customer using the telephone terminal. The icon creating unit creates an icon for visually displaying the presumed psychological state of the customer on the basis of the parameters. The icon display control unit for displaying the presumed psychological state of the customer using the icon.
    Type: Application
    Filed: August 7, 2001
    Publication date: February 7, 2002
    Applicant: Fujitsu Limited
    Inventors: Chika Kayaba, Kouichi Noro