Abstract: A service support apparatus includes a communication interface configured to communicate with a terminal apparatus of a user or a staff member, and a controller configured to acquire status data indicating a parking status of shared vehicles at a plurality of locations, and transmit presentation data to the terminal apparatus via the communication interface upon detecting an excess of shared vehicles at a first location, a shortage of shared vehicles at a second location, or both based on the acquired status data, the presentation data encouraging the user or the staff member to travel to the second location in a shared vehicle parked at the first location.

Abstract: An information processing apparatus includes a controller. Upon detecting an utterance that satisfies an utterance condition set in advance, the controller activates a voice assistant function and outputs a response to a content of the utterance, even if a keyword for activating the voice assistant function is not detected.

Abstract: A control apparatus includes a controller that, upon detecting a first voice having been uttered by a first occupant, among occupants, as a command to activate a function, determines, as a first attribute, an attribute of the first occupant, upon detecting, after the first voice has been detected and before the function is activated, a second voice that is different from the first voice and has been uttered as a command to cancel the activation of the function, determines, as a second attribute, an attribute of a second occupant who has uttered the second voice, and determines, according to the result of a comparison between the first and second attributes, whether to interrupt control to be performed based on the first voice.

Abstract: A vehicle agent device receives utterance information from an on-board unit, analyzes the content of the utterance, detects, as a non-installed function from a database, a function that an occupant intended to utilize but which was not installed and is installable, generates proposal information for furnishing the occupant with information relating to the non-installed function it detected, and sends the proposal information that has been generated to the on-board unit to thereby send the information relating to the non-installed function to a preregistered mobile device carried by the occupant.

Abstract: A vehicle agent device receives a captured image and vehicle information from an on-board unit, identifies an occupant from the captured image, specifies attributes of the occupant it identified, searches for vehicle functions corresponding to the attributes it specified, and sends, as description information to an on-board unit, a moving image that introduces the vehicle functions.

Abstract: A control device includes a control unit that acquires a charging standard of a charger when it is detected that a vehicle stops within a predetermined area including a charging station, that determines compatibility between a charging standard of the vehicle and the charging standard of the charger, and that, when it is determined that there is compatibility, displays a location of a charge port of the vehicle on a display screen of the vehicle.

Abstract: A control apparatus includes a control unit that: displays a link that connects to a user registration site on a first server owned by a charging service operator running a charging stand on a display screen of a vehicle when stopping of the vehicle is detected in a predetermined zone including the charging stand; displays a registration screen in the user registration site on the display screen when the link is selected by the user driving the vehicle; imports vehicle identification information saved in the vehicle or user identification information saved in a second server owned by an operator providing a service other than charging to the user driving the vehicle onto the registration screen; and completes user registration when an examination result indicating that user registration has been accepted and a registration button are displayed on the registration screen and the registration button is selected by the user.

Abstract: A control unit of the information processing device outputs an electronic manual regarding a first function executed by the first device. At this time, the control unit of the information processing device outputs the electronic manual and the first interface for causing the first device to execute the first function.

Abstract: An information processing device capable of displaying a map by any one of a first display arrangement and a second display arrangement in which a display area on a screen of a display device is different. A control unit for executing switching between the first display arrangement and the second display arrangement based on a first operation performed by a user, and changing a scale of the map being displayed based on a second operation performed by the user, wherein the control unit changes a scale in a case where the map is displayed in the first display arrangement when the second operation is performed while the map is being displayed in the first display arrangement, and does not change a scale in a case where the map is displayed in the second display arrangement.

Abstract: An agent device that receives state information regarding a state of a vehicle from the vehicle, and receive a question from a user as question information; performs inference processing for the received question information and the received state information in order to infer an intent of the question; and acquires a response to the question based on the inferred intent.

Abstract: An information processing method, for an information processing apparatus including a controller, includes a first step, by the controller, of acquiring positional information indicating a change over time in positions of a plurality of users, a second step, by the controller, of predicting a number of the users who will gather at a specific time at a boarding/alighting point to board/alight from a vehicle based on the change over time in the positions of the plurality of users indicated by the positional information, and a third step, by the controller, of determining a vehicle dispatch schedule for the vehicle to the boarding/alighting point based on the number of users predicted to gather at the specific time at the boarding/alighting point.

Abstract: A control apparatus includes a controller configured to acquire, as profile data, data read from a medium held by each of users when each of the users gets on a vehicle to be operated with the users on board to a destination having a plurality of facilities, identify, based on the acquired profile data, a facility from among the plurality of facilities at which each of the users is to get off the vehicle, and perform control of operating the vehicle along a route including the identified facility.

Abstract: A management support apparatus includes a communication interface configured to communicate with a terminal apparatus of a manager, and a controller configured to acquire, as profile data, data read from a medium held by each user when each user gets on a vehicle to be operated with multiple users on board to a factory, identify, based on the acquired profile data, that each user has already been on board, upon detecting a user who has not been on board among users scheduled to get on the vehicle, generate proposal data with reference to process data indicating a process of which the detected user is scheduled to be in charge in the factory, the proposal data proposing a schedule change for the process, and transmit the generated proposal data to the terminal apparatus of the manager via the communication interface.

Abstract: In cases in which a confidence score of an inferred intent label is a predetermined threshold or less, an intent inference section searches for whether or not wording pertaining to a location, such as “on the door”, is present in a question. In cases in which a word relating to a location is present, the intent inference section consults individual function identification data associated with OM item codes in order to find intent labels including individual functions relevant to the location (such as “door”). In cases in which an intent label including an individual function relevant to the “door” is found, an OMA interaction control section consults QA data to find and acquire associated response information based on the found intent label and the OM item code, and notifies a HMI interaction control section of such response information.

Abstract: An agent device receives input information that is input by the user, in a case in which the input information is a question from the user, executes inference processing on the input information to infer an intent of the question in order to acquire a response to the question based on the intent, in a case in which a plurality of the responses are acquired, provides the notification device with option information that includes the plurality of responses as options, in a case in which new input information is received, determines whether the new input information is information requiring the inference processing or is selection information relating to a selection result from selection of the options, and in a case in which the new input information is the selection information, provides the notification device with response information regarding the response associated with the selection result without executing the inference processing.

Abstract: An agent device that receives, from an onboard device installed in a vehicle, vehicle information relating to the vehicle and question information corresponding to a question from a user, based on the vehicle information, confirms a scope of questions for which generation of a response is not possible, and instructs the onboard device to block receipt of questions falling within the scope of questions for which it has been confirmed that response generation is not possible.

Abstract: A control apparatus includes a memory configured to store a history of travel of a vehicle, a communication interface, and a controller configured to transmit and receive information to and from another apparatus via the communication interface. The controller is configured to output a first history for a first period in response to a predetermined instruction during the first period and to refrain from outputting the first history, even upon receiving the predetermined instruction, during a second period partitioned from the first period based on information transmitted by a terminal apparatus.

Abstract: A server apparatus includes a communication interface and a controller configured to transmit and receive information to and from another apparatus via the communication interface, wherein the controller is configured to transmit information to a vehicle about a boarding point, designated by a terminal apparatus, at which a user is to board the vehicle, and transmit, to the terminal apparatus, a captured image of surroundings of the vehicle, the captured image being captured by the vehicle during travel to the boarding point.

Abstract: A service support apparatus includes a communication interface configured to communicate with a terminal apparatus of a user or a staff member, and a controller configured to acquire status data indicating a parking status of shared vehicles at a plurality of locations, and transmit presentation data to the terminal apparatus via the communication interface upon detecting an excess of shared vehicles at a first location, a shortage of shared vehicles at a second location, or both based on the acquired status data, the presentation data encouraging the user or the staff member to travel to the second location in a shared vehicle parked at the first location.

Abstract: A control apparatus includes a controller configured to determine whether a user who travels in a vehicle has stopped off at a place different from a destination, with reference to positional data indicating a position of the user, the user having accepted a recommendation to stop off at the place using the vehicle, the recommendation being presented together with an advertisement promoting the place.