Abstract: A system for providing online service reports to user subscribers. The service reports contain service information about services rendered by one or more service providers operating at the direction of a service administrator. The system includes a service hub coupled between the service administrator and the one or more service providers. The service hub receives an access message that defines access rights for the user subscribers. A decoder decodes the service information from one or more operational messages exchanged between the service administrator and the one or more service providers. A network server is coupled between the service hub and the user subscribers via a communication network. The network server receives a request from a selected user subscriber, and in response, provides at least a portion of the selected service information to the selected user subscriber based on the access rights.

Abstract: Method and apparatus for providing virtual capacity to a service provider. A service provider contacts a third party service provider when the service provider can not perform services for a customer. A solicitation is sent by the service provider and accepted by the third party service provider. After acceptance, status and/or location information from the third party service provider is redirected within a network management facility so that the information is sent to the service provider, rather than to an entity normally associated with the third party service provider. After services have been performed by the third party service provider, the third party service provider is generally free to accept service requests from other service providers, whereby messages transmitted by the third party service provider are routed to the new service provider.

Abstract: Method and apparatus for providing virtual capacity to a service provider. A service provider contacts a third party service provider when the service provider can not perform services for a customer. A solicitation is sent by the service provider and accepted by the third party service provider. After acceptance, status and/or location information from the third party service provider is redirected within a network management facility so that the information is sent to the service provider, rather than to an entity normally associated with the third party service provider. After services have been performed by the third party service provider, the third party service provider is generally free to accept service requests from other service providers, whereby messages transmitted by the third party service provider are routed to the new service provider.

Abstract: Method and apparatus for providing virtual capacity to a service provider. A service provider contacts a third party service provider when the service provider can not perform services for a customer. A solicitation is sent by the service provider and accepted by the third party service provider. After acceptance, status and/or location information from the third party service provider is redirected within a network management facility so that the information is sent to the service provider, rather than to an entity normally associated with the third party service provider. After services have been performed by the third party service provider, the third party service provider is generally free to accept service requests from other service providers, whereby messages transmitted by the third party service provider are routed to the new service provider.

Abstract: A system for providing online service reports to user subscribers. The service reports contain service information about services rendered by one or more service providers operating at the direction of a service administrator. The system includes a service hub coupled between the service administrator and the one or more service providers. The service hub receives an access message that defines access rights for the user subscribers. A decoder decodes the service information from one or more operational messages exchanged between the service administrator and the one or more service providers. A network server is coupled between the service hub and the user subscribers via a communication network. The network server receives a request from a selected user subscriber, and in response, provides at least a portion of the selected service information to the selected user subscriber based on the access rights.

Abstract: Method and apparatus for providing virtual capacity to a service provider. A service provider contacts a third party service provider when the service provider can not perform services for a customer. A solicitation is sent by the service provider and accepted by the third party service provider. After acceptance, status and/or location information from the third party service provider is redirected within a network management facility so that the information is sent to the service provider, rather than to an entity normally associated with the third party service provider. After services have been performed by the third party service provider, the third party service provider is generally free to accept service requests from other service providers, whereby messages transmitted by the third party service provider are routed to the new service provider.