Patents by Inventor Chris Cheng

Chris Cheng has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • SERVICE REQUEST SYSTEM WITH NATURAL SERVICE PROVIDER PROFILING AND METHODS THEREOF
    Publication number: 20090171743
    Abstract: A system and method for managing service requests performs the steps of loading profile settings for service providers, where the profile settings comprise a two dimensional matrix of actions and objects, processing a work order by determining task involved in the accomplishment of the work order, mapping the profile settings into a hierarchy of determined tasks of the work order and providing a listing of service providers for the work order through results of the mapping step.
    Type: Application
    Filed: January 2, 2008
    Publication date: July 2, 2009
    Inventors: Dana SPIEGEL, Gabe Miano, Lauren Macleod, Paul Nadjarian, Jose Bernal, Chris Cheng, Kate Grinney