Abstract: A system and methods comprise a touchscreen at a premises. The touchscreen includes a processor running gateways and coupled to a security system at the premises. User interfaces are presented via the touchscreen. The user interfaces include a security interface that provides control of functions of the security system and access to data collected by the security system, and a network interface that provides access to network devices. A network device at the premises is coupled to the touchscreen via a Wi-Fi channel. A security server at a remote location is coupled to the touchscreen. The security server comprises a client interface through which remote client devices exchange data with the touchscreen and the security system.

Abstract: Systems, methods, and devices for routing data in a network are described. A user device may send a request for video data that has been captured by a premises device. A computing device at the premises may receive the request and determine a capability of the user device. Based on the capability of the user device, the computing device may select a protocol from a plurality of protocols with which the video data is to be transmitted to the user device. Based on determining that the video data cannot be transmitted via the computing device, the video data may be transmitted from the premises device to the user device via the determined protocol.

Abstract: A device-communication system may receive, from a user device via a first network, communication data originating from a first device connected to the user device via a second network having a type different from that of the first network. The device-communication system may process the communication data to determine a corresponding device-management system, and may communicate further with the user device for additional identification information, if necessary. The device-communication system determines which of a plurality of device-management systems should receive the communication data and sends the data to the appropriate system.

Abstract: A system and methods comprise a touchscreen at a premises. The touchscreen includes a processor coupled to a security system at the premises. User interfaces are presented via the touchscreen. The user interfaces include a security interface that provides control of functions of the security system and access to data collected by the security system, and a network interface that provides access to network devices. A camera at the premises is coupled to the touchscreen via a plurality of interfaces. A security server at a remote location is coupled to the touchscreen. The security server comprises a client interface through which remote client devices exchange data with the touchscreen and the security system.

Abstract: A system comprising a gateway at a premises and configured to communicate with a premises device including a proprietary communication protocol different from a protocol of the gateway. The system includes a bridge server coupled to the gateway and to a device server. The device server corresponds to the premises device. An integration component, running on the bridge server, corresponds to the premises device. The system includes a virtual instance running on the gateway. The virtual instance corresponds to the premises device. The virtual instance is configured to represent a state change of the premises device using data received from the premises device via at least one of the integration component and the device server.

Abstract: A system and methods comprise a touchscreen at a premises. The touchscreen includes a processor coupled to a security system at the premises. User interfaces are presented via the touchscreen and include a security interface that provides control of functions of and access to data collected by the security system, and a network interface that provides access to network devices. A plurality of network devices at the premises is coupled to the touchscreen. A security server at a remote location is coupled to the touchscreen. The security server comprises a client interface through which remote client devices exchange data with the touchscreen and the security system. The client interface is a cross-client interface provided by a client view model of at least one of the touchscreen and the security server that normalizes information of the plurality of network devices and the security system.

Abstract: A system and methods comprise a touchscreen at a premises. The touchscreen includes a processor coupled to a security system at the premises. User interfaces are presented via the touchscreen. The user interfaces include a security interface that provides control of functions of the security system and access to data collected by the security system, and a network interface that provides access to network devices. A camera at the premises is coupled to the touchscreen via a plurality of interfaces. A security server at a remote location is coupled to the touchscreen via a plurality of channels and a plurality of protocols. The security server comprises a client interface through which remote client devices exchange data with the touchscreen and the security system.

Abstract: A system including a drone or unmanned vehicle configured to perform surveillance of a premises. The drone surveillance includes autonomous navigation and/or remote or optional piloting around the premises. The drone includes a controller coupled to a plurality of sensors configured to collect drone data and security data at the premises, wherein the controller is configured to generate control data for the drone and the premises using the drone data and the security data. A remote device coupled to the drone includes a user interface configured to present the drone data, the security data, and/or the control data.

Abstract: Methods and systems for managing a security system are described. A security server located external to a premises may be in communication with a security system and a gateway device located at the premises. A status signal may be sent to the security server. The status signal may be initiated based on an alarm event. If the security server fails to detect a message of the status signal, the security server may send one or messages indicating the failure.

Abstract: A system and methods comprise a touchscreen at a premises. The touchscreen includes a processor coupled to a security system at the premises. User interfaces are presented via the touchscreen and include a security interface that provides control of functions of and access to data collected by the security system, and a network interface that provides access to network devices. A plurality of network devices at the premises is coupled to the touchscreen. A security server at a remote location is coupled to the touchscreen. The security server comprises a client interface through which remote client devices exchange data with the touchscreen and the security system. The client interface is a cross-client interface provided by a client view model of at least one of the touchscreen and the security server that normalizes information of the plurality of network devices and the security system.

Abstract: A system comprising a gateway at a premises and configured to communicate with a premises device including a proprietary communication protocol different from a protocol of the gateway. The system includes a bridge server coupled to the gateway and to a device server. The device server corresponds to the premises device. An integration component, running on the bridge server, corresponds to the premises device. The system includes a virtual instance running on the gateway. The virtual instance corresponds to the premises device. The virtual instance is configured to represent a state change of the premises device using data received from the premises device via at least one of the integration component and the device server.

Abstract: A system and methods comprise a touchscreen at a premises. The touchscreen includes a processor coupled to a security system at the premises. User interfaces are presented via the touchscreen. The user interfaces include a security interface that provides control of functions of the security system and access to data collected by the security system, and a network interface that provides access to network devices. A camera at the premises is coupled to the touchscreen via a plurality of interfaces. A security server at a remote location is coupled to the touchscreen via a plurality of channels and a plurality of protocols. The channels include a short message service (SMS) channel, a remote control channel, and an asynchronous event channel. The security server comprises a client interface through which remote client devices exchange data with the touchscreen and the security system.

Abstract: Systems and methods include a cloud hub located in a premises, and the cloud hub comprises adapters configured for coupling to premises devices. The cloud hub is configured as a gateway for the premises devices. The system includes a virtual gateway located in a cloud server environment and coupled to the cloud hub. The virtual gateway is configured as a server-side abstraction of the cloud hub. The cloud hub and the virtual gateway are configured as an automation platform that maintains state data of the premises devices, controls interaction among the premises devices, and monitors and manages the premises devices.

Abstract: A system including a drone or unmanned vehicle configured to perform surveillance of a premises. The drone surveillance includes autonomous navigation and/or remote or optional piloting around the premises. The drone includes a controller coupled to a plurality of sensors configured to collect drone data and security data at the premises, wherein the controller is configured to generate control data for the drone and the premises using the drone data and the security data. A remote device coupled to the drone includes a user interface configured to present the drone data, the security data, and/or the control data.

Abstract: A system and methods comprise a touchscreen at a premises. The touchscreen includes a processor coupled to a security system at the premises. User interfaces are presented via the touchscreen. The user interfaces include a security interface that provides control of functions of the security system and access to data collected by the security system, and a network interface that provides access to network devices. A camera at the premises is coupled to the touchscreen via a plurality of interfaces. A security server at a remote location is coupled to the touchscreen via a plurality of channels and a plurality of protocols. The security server comprises a client interface through which remote client devices exchange data with the touchscreen and the security system.

Abstract: A system and methods comprise a touchscreen at a premises. The touchscreen includes a processor coupled to a security system at the premises. User interfaces are presented via the touchscreen. The user interfaces include a security interface that provides control of functions of the security system and access to data collected by the security system, and a network interface that provides access to network devices. A camera at the premises is coupled to the touchscreen via a plurality of interfaces. A security server at a remote location is coupled to the touchscreen via a plurality of channels and a plurality of protocols. The channels include a short message service (SMS) channel, a remote control channel, and an asynchronous event channel. The security server comprises a client interface through which remote client devices exchange data with the touchscreen and the security system.

Abstract: Methods and systems for managing a security system are described. A security server located external to a premises may be in communication with a security system and a gateway device located at the premises. A status signal may be sent to the security server. The status signal may be initiated based on an alarm event. If the security server fails to detect a message of the status signal, the security server may send one or messages indicating the failure.

Abstract: Systems, methods, and devices for routing data in a network are described. A user device may send a request for video data that has been captured by a premises device. A computing device at the premises may receive the request and determine a capability of the user device. Based on the capability of the user device, the computing device may select a protocol from a plurality of protocols with which the video data is to be transmitted to the user device. Based on determining that the video data cannot be transmitted via the computing device, the video data may be transmitted from the premises device to the user device via the determined protocol.

Abstract: Systems and methods include a cloud hub located in a premises, and the cloud hub comprises adapters configured for coupling to premises devices. The cloud hub is configured as a gateway for the premises devices. The system includes a virtual gateway located in a cloud server environment and coupled to the cloud hub. The virtual gateway is configured as a server-side abstraction of the cloud hub. The cloud hub and the virtual gateway are configured as an automation platform that maintains state data of the premises devices, controls interaction among the premises devices, and monitors and manages the premises devices.

Abstract: Systems and methods for routing data in a network are described. A client device may send a request for video data that has been captured by a camera of a security system. A gateway of the security system may receive the request and determine if the client device is able to support encryption. The gateway may select a protocol with which to transmit the video data to the client device according to a priority attribute of the protocol and the capability of the client device to support encryption. The video data may be sent to the client device via the selected protocol.