Patents by Inventor Chris DEMCHALK
Chris DEMCHALK has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11972195Abstract: Disclosed herein are system, method, and computer program product embodiments for rapid identification and access to relevant regulatory documents. A data model relating regulatory mandates and requirements to citations appearing within an enforcement document is used to rapidly access specific citations within an enforcement document. In the case of image-based enforcement documents, the originality of these documents is preserved while allowing a user to see where the relevant citations appear in the document images.Type: GrantFiled: March 11, 2022Date of Patent: April 30, 2024Assignee: Capital One Services, LLCInventors: Lokesh Vijay Kumar, Poornima Bagare Raju, Ryan M. Parker, Brian Fromknecht, Chris Demchalk
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Patent number: 11961316Abstract: Provided herein are systems and methods for extracting text from a document. Different optical character recognition (OCR) tools are used to extract different versions of the text in the document. Metrics evaluating the quality of the extracted text are compared to identify and select higher quality extracted text. A selected portion of text is compared to a threshold to ensure minimal quality. The selected portion of text is then saved. Error correction can be applied to the selected portion of text based on errors specific to the OCR tools or the document contents.Type: GrantFiled: May 10, 2022Date of Patent: April 16, 2024Assignee: Capital One Services, LLCInventors: Chris Demchalk, Ryan M. Parker, Lokesh Vijay Kumar, Brian Fromknecht
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Patent number: 11941565Abstract: Disclosed herein are system, method, and computer program product embodiments for rapid identification and access to relevant regulatory documents. A data model relating regulatory mandates and requirements to citations appearing within an enforcement document is used to rapidly access specific citations within an enforcement document. In the case of image-based enforcement documents, the originality of these documents is preserved while allowing a user to see where the relevant citations appear in the document images. The relevant citations are further compared to business policies to identify potential impacts of regulatory mandates and requirements.Type: GrantFiled: June 11, 2021Date of Patent: March 26, 2024Assignee: Capital One Services, LLCInventors: Chris Demchalk, Ryan M. Parker, Lokesh Vijay Kumar, Brian Fromknecht
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Patent number: 11935522Abstract: Disclosed herein are system, method, and computer program product embodiments for categorizing customer complaints on social media using a model trained on customer voice calls or chats with agents. Additionally, users interested in monitoring regulatory compliance issues based on customer complaints can receive notifications regarding complaints that are linked to regulatory topic areas, without the need to manually scan vast numbers of social media postings.Type: GrantFiled: May 16, 2022Date of Patent: March 19, 2024Assignee: Capital One Services, LLCInventors: Lokesh Vijay Kumar, Poornima Bagare Raju, Rhic Chowdhury, Nimish Mangal, Jacob Adair, Chris Demchalk, Lavika Aggarwal, Nishant Sinha
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Patent number: 11934413Abstract: A system, processes, and a computer-readable storage medium are provided method includes receiving a search query including one or more of a textual phrase, a document, or data including metadata from a user. For example, a processor may execute a theme-generating machine learning algorithm to generate a theme of the search query. Profiles of other users are identified as similar to a profile of the user may be located. A search history of each of the located other users may be located in the collected search history. Content in the searchable content that corresponds to the generated theme of the search query and according to a result of the evaluation of the located search history of each of the other users may be obtained. The obtained content may be scored based on a scoring algorithm and output a set of scored search results to the input/output device.Type: GrantFiled: November 18, 2021Date of Patent: March 19, 2024Assignee: Capital One Services, LLCInventors: Piper Alexandra Coble, Natalie Kuhn, Paul Cho, Ryan M. Parker, Sergey Petrunin, Gary B. Williams, Eric Campbell, Lin Ni Lisa Cheng, Matthew Kevin Sullivan, Chris Demchalk
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Publication number: 20230368550Abstract: Provided herein are systems and methods for extracting text from a document. Different optical character recognition (OCR) tools are used to extract different versions of the text in the document. Metrics evaluating the quality of the extracted text are compared to identify and select higher quality extracted text. A selected portion of text is compared to a threshold to ensure minimal quality. The selected portion of text is then saved. Error correction can be applied to the selected portion of text based on errors specific to the OCR tools or the document contents.Type: ApplicationFiled: May 10, 2022Publication date: November 16, 2023Applicant: Capital One Services, LLCInventors: Chris DEMCHALK, Ryan M. PARKER, Lokesh Vijay KUMAR, Brian FROMKNECHT
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Publication number: 20230306342Abstract: Disclosed herein are system, method, and computer program product embodiments for identifying and managing emerging risks. Businesses, such as those participating in regulated industries, may need to regularly monitor enforcement actions that are cited in a variety of sources. Embodiments disclosed herein provide for scraping information from those sources and comparing it to existing risk events in order to determine possible discrepancies that should be assessed.Type: ApplicationFiled: May 31, 2023Publication date: September 28, 2023Applicant: Capital One Services, LLCInventors: Lokesh Vijay KUMAR, Satish CHIKKAVEERAPPA, Sasi Kumar UNNIKRISHNAN, Venkata Satya PARCHA, Ponnazhakan SUBRAMANIAN, Rhic CHOWDHURY, Nimish MANGAL, Ryan M. PARKER, Jacob ADAIR, Chris DEMCHALK, Lavika AGGARWAL, Nishant SINHA
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Patent number: 11669795Abstract: Disclosed herein are system, method, and computer program product embodiments for identifying and managing emerging risks. Businesses, such as those participating in regulated industries, may need to regularly monitor enforcement actions that are cited in a variety of sources. Embodiments disclosed herein provide for scraping information from those sources and comparing it to existing risk events in order to determine possible discrepancies that should be assessed.Type: GrantFiled: December 14, 2020Date of Patent: June 6, 2023Assignee: Capital One Services, LLCInventors: Lokesh Vijay Kumar, Satish Chikkaveerappa, Sasi Kumar Unnikrishnan, Venkata Satya Parcha, Ponnazhakan Subramanian, Rhic Chowdhury, Nimish Mangal, Ryan M. Parker, Jacob Adair, Chris Demchalk, Lavika Aggarwal, Nishant Sinha
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Publication number: 20230153309Abstract: A system, processes, and a computer-readable storage medium are provided method includes receiving a search query including one or more of a textual phrase, a document, or data including metadata from a user. For example, a processor may execute a theme-generating machine learning algorithm to generate a theme of the search query. Profiles of other users are identified as similar to a profile of the user may be located. A search history of each of the located other users may be located in the collected search history. Content in the searchable content that corresponds to the generated theme of the search query and according to a result of the evaluation of the located search history of each of the other users may be obtained. The obtained content may be scored based on a scoring algorithm and output a set of scored search results to the input/output device.Type: ApplicationFiled: November 18, 2021Publication date: May 18, 2023Applicant: Capital One Services, LLCInventors: Piper Alexandra COBLE, Natalie Kuhn, Paul Cho, Ryan M. Parker, Sergey Petrunin, Gary B. Williams, Eric Campbell, Lin Ni Lisa Cheng, Matthew Kevin Sullivan, Chris Demchalk
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Publication number: 20220277739Abstract: Disclosed herein are system, method, and computer program product embodiments for categorizing customer complaints on social media using a model trained on customer voice calls or chats with agents. Additionally, users interested in monitoring regulatory compliance issues based on customer complaints can receive notifications regarding complaints that are linked to regulatory topic areas, without the need to manually scan vast numbers of social media postings.Type: ApplicationFiled: May 16, 2022Publication date: September 1, 2022Applicant: Capital One Services, LLCInventors: Lokesh Vijay KUMAR, Poornima Bagare RAJU, Rhic CHOWDHURY, Nimish MANGAL, Jacob ADAIR, Chris DEMCHALK, Lavika AGGARWAL, Nishant SINHA
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Publication number: 20220207068Abstract: Disclosed herein are system, method, and computer program product embodiments for rapid identification and access to relevant regulatory documents. A data model relating regulatory mandates and requirements to citations appearing within an enforcement document is used to rapidly access specific citations within an enforcement document. In the case of image-based enforcement documents, the originality of these documents is preserved while allowing a user to see where the relevant citations appear in the document images.Type: ApplicationFiled: March 11, 2022Publication date: June 30, 2022Applicant: Capital One Services, LLCInventors: Lokesh Vijay KUMAR, Poornima Bagare RAJU, Ryan M. PARKER, Brian FROMKNECHT, Chris DEMCHALK
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Patent number: 11335336Abstract: Disclosed herein are system, method, and computer program product embodiments for categorizing customer complaints on social media using a model trained on customer voice calls or chats with agents. Additionally, users interested in monitoring regulatory compliance issues based on customer complaints can receive notifications regarding complaints that are linked to regulatory topic areas, without the need to manually scan vast numbers of social media postings.Type: GrantFiled: June 11, 2020Date of Patent: May 17, 2022Assignee: Capital One Services, LLCInventors: Lokesh Vijay Kumar, Poornima Bagare Raju, Rhic Chowdhury, Nimish Mangal, Jacob Adair, Chris Demchalk, Lavika Aggarwal, Nishant Sinha
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Patent number: 11275776Abstract: Disclosed herein are system, method, and computer program product embodiments for rapid identification and access to relevant regulatory documents. A data model relating regulatory mandates and requirements to citations appearing within an enforcement document is used to rapidly access specific citations within an enforcement document. In the case of image-based enforcement documents, the originality of these documents is preserved while allowing a user to see where the relevant citations appear in the document images.Type: GrantFiled: June 11, 2020Date of Patent: March 15, 2022Assignee: Capital One Services, LLCInventors: Lokesh Vijay Kumar, Poornima Bagare Raju, Ryan M. Parker, Brian Fromknecht, Chris Demchalk
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Publication number: 20210390950Abstract: Disclosed herein are system, method, and computer program product embodiments for categorizing customer complaints on social media using a model trained on customer voice calls or chats with agents. Additionally, users interested in monitoring regulatory compliance issues based on customer complaints can receive notifications regarding complaints that are linked to regulatory topic areas, without the need to manually scan vast numbers of social media postings.Type: ApplicationFiled: June 11, 2020Publication date: December 16, 2021Applicant: Capital One Services, LLCInventors: Lokesh Vijay KUMAR, Poornima Bagare RAJU, Rhic CHOWDHURY, Nimish MANGAL, Jacob ADAIR, Chris DEMCHALK, Lavika AGGARWAL, Nishant SINHA
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Publication number: 20210390126Abstract: Disclosed herein are system, method, and computer program product embodiments for rapid identification and access to relevant regulatory documents. A data model relating regulatory mandates and requirements to citations appearing within an enforcement document is used to rapidly access specific citations within an enforcement document. In the case of image-based enforcement documents, the originality of these documents is preserved while allowing a user to see where the relevant citations appear in the document images.Type: ApplicationFiled: June 11, 2020Publication date: December 16, 2021Applicant: Capital One Services, LLCInventors: Lokesh Vijay KUMAR, Poornima Bagare RAJU, Ryan M. PARKER, Brian FROMKNECHT, Chris DEMCHALK
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Publication number: 20210390488Abstract: Disclosed herein are system, method, and computer program product embodiments for rapid identification and access to relevant regulatory documents. A data model relating regulatory mandates and requirements to citations appearing within an enforcement document is used to rapidly access specific citations within an enforcement document. In the case of image-based enforcement documents, the originality of these documents is preserved while allowing a user to see where the relevant citations appear in the document images. The relevant citations are further compared to business policies to identify potential impacts of regulatory mandates and requirements.Type: ApplicationFiled: June 11, 2021Publication date: December 16, 2021Applicant: Capital One Services, LLCInventors: Chris DEMCHALK, Ryan M. PARKER, Lokesh Vijay KUMAR, Brian FROMKNECHT