Abstract: Multivariate analysis can be performed to determine whether a computing environment is encountering a business disruption (e.g., relatively long end-user response times) or other problem. Cluster analysis (comparing more recent data with a particular cluster of good operating data), predictive modeling, or other suitable multivariate analysis can be used. A probable cause analysis may be performed in conjunction with the multivariate analysis. A probable cause analysis may be used when one or more abnormal instruments, abnormal components, abnormal load patterns, suspicious actions (such as resource provisioning or deprovisioning activities), software or hardware updates or failures, recent changes to the computing environment (component provisioning, change of a control, etc.), or any combination thereof.

Abstract: A user interface can present a unified view as a dynamic object-oriented metaphor for displaying information pertaining to any one or more applications and portions thereof (e.g., transaction types) and logical and physical components within a distributed computing environment, mapping between applications or portions thereof and information pertaining to those logical and physical components used by the applications or portions thereof, the health of the applications or portions thereof and logical and physical components, and the ability to control any or all of the applications or portions thereof and logical and physical components.