Abstract: A consumer having a delinquent loan is directed to a debt settlement provider by a data processing system comprising a data processor in signal communication with a memory. Initially, the data processing system obtains a credit report for the consumer reflecting at least a portion of the consumer's credit history. The data processing system then determines the delinquent loan of the consumer directly from this credit report. Finally, the data processing system transmits information about the consumer and the delinquent loan to the debt settlement provider.

Abstract: A data processing system provides loan analysis for a consumer eligible to receive loan services from a particular financial institution. The data processing system performs the loan analysis by determining every existing loan of the consumer reflected in a credit report from the credit report. Each of the determined existing loans having a loan type that is offered by the particular financial institution is matched with a respective replacement loan available at the particular financial institution. The data processing system then reports a comparison of one or more determined existing loans with one or more matched replacement loans.