Abstract: Planning tools guide marketing professionals through steps of performing a situation assessment, identifying opportunities, developing growth strategies, developing growth tactics, and developing measurements. The planning tools provide disciplined processes in a question and answer format. The tools are personalized to the answers given by marketing professionals and new tools or modified tools can be easily implemented. These tools can be provided in a stand-alone manner, as part of a network, and as part of a collaborative environment. The planning tools preferably form part of an entire marketing investment manager which includes a marketing management solution, digital asset management, and hooks to existing systems, such as customer relationship management, finance, manufacturing, and information technology. The marketing management solution adopts best practices and includes collaboration, project management, campaign management, and analytics, and measurement units.

Abstract: A device useful for supporting decorative light strings or other articles from a brick wall, the device having an expander, retainer, mounting clip for decorative bulb and socket assemblies, and threaded fastener, the expander being insertable into a mortar groove, the retainer having teeth adapted to engage bricks surrounding the mortar groove when the retainer is tightened against the expander by the fastener, and a mounting clip attached to the retainer.

Abstract: A network is disclosed that includes a first tier of forwarding agents connected to a first tier of network devices. A second tier of forwarding agents is connected to a second tier of network devices. A service manager is configured to receive a packet from one of the forwarding agents; determine the tier of the forwarding agent; and send an instruction to the forwarding agent directing the forwarding agent to forward the packet to a network device connected to the tier of forwarding agents that includes the forwarding agent. filed Jul. 2, 1999 (Attorney Docket No. CISCP519) entitled SENDING INSTRUCTIONS FROM A SERVICE MANAGER TO FORWARDING AGENTS ON A NEED TO KNOW BASIS which is incorporated herein by reference for all purposes; and co-pending U.S. patent application Ser. No. 09/347,126, filed Jul. 2, 1999 (Attorney Docket No. CISCP520) entitled DISTRIBUTION OF NETWORK SERVICES AMONG MULTIPLE SERVICE MANAGERS WITHOUT CLIENT INVOLVEMENT, filed Jul.

Abstract: A device useful for supporting decorative light strings or other articles from a brick wall, the device having an expander, retainer, mounting clip for decorative bulb and socket assemblies, and threaded fastener, the expander being insertable into a mortar groove, the retainer having teeth adapted to engage bricks surrounding the mortar groove when the retainer is tightened against the expander by the fastener, and a mounting clip attached to the retainer.

Abstract: A device useful for supporting decorative light strings or other articles from a brick wall, the device having an expander, retainer, hook and threaded fastener, the expander being insertable into a mortar groove, the retainer having teeth adapted to engage bricks surrounding the mortar groove when the retainer is tightened against the expander by the fastener, and a support hook attached to the retainer.