Abstract: Embodiments of the present invention are directed to a method and system for providing a visual indication that a video relay service (VRS) call originates from an inmate at a corrections facility, in which the method includes initiating a video relay service (VRS) call from a corrections facility between a called party and an inmate incarcerated at the corrections facility; and displaying a visual indication on a VRS client used by the called party, the visual indication including at least one of a visual indication that the VRS call is originating from a corrections facility, a visual indication that the VRS call is from an inmate incarcerated at a corrections facility, and a visual indication that the VRS call is being recorded.

Abstract: An interactive sign language response (ISLR) system and method are described herein. The method includes receiving, by the interactive sign language response system, a video call from a videophone used by a video calling party, the video call including a video signal between the videophone and the interactive sign language response system; sending, by the interactive sign language response system and by way of the video call, a video prompt to be displayed on the videophone of the video calling party; and detecting, by the interactive sign language response system and by way of the video call, a response from the video calling party to the video prompt. In at least one embodiment, the interactive sign language recognition system performs automatic sign language recognition to determine one or more gestures in the video signal.

Abstract: Embodiments of the present invention are directed to a method and system for providing a visual indication that a video relay service (VRS) call originates from an inmate at a corrections facility, in which the method includes initiating a video relay service (VRS) call from a corrections facility between a called party and an inmate incarcerated at the corrections facility; and displaying a visual indication on a VRS client used by the called party, the visual indication including at least one of a visual indication that the VRS call is originating from a corrections facility, a visual indication that the VRS call is from an inmate incarcerated at a corrections facility, and a visual indication that the VRS call is being recorded.

Abstract: Embodiments of the present invention are directed to a method and system for providing a visual indication that a video relay service (VRS) call originates from an inmate at a corrections facility, in which the method includes initiating a video relay service (VRS) call from a corrections facility between a called party and an inmate incarcerated at the corrections facility; and displaying a visual indication on a VRS client used by the called party, the visual indication including at least one of a visual indication that the VRS call is originating from a corrections facility, a visual indication that the VRS call is from an inmate incarcerated at a corrections facility, and a visual indication that the VRS call is being recorded.

Abstract: A video calling system, method, and computer-readable medium for post-call redirection comprising the steps of initiating a video call between at least two call participants, wherein at least one of the call participants is deaf, hard-of-hearing, or speech impaired; enabling post-call redirection for the video call; determining when the video call ends; and, in response to determining that the first video call has ended, redirecting at least one of the call participants to a post-call destination

Abstract: A method and system for rating multiple call destination types from a single video relay kiosk in a corrections facility. The method comprises receiving an indication of a first dialed phone number by a video relay kiosk in a corrections facility, the first dialed phone number representing a destination for a first phone call; querying a remote database or a local database or a third-party service provider to determine a first call destination type associated with the first dialed phone number; recording the first call destination type returned from the query; and recording a first charge for the first phone call, the first charge being based upon a first rate associated with the first call destination type returned from the query.

Abstract: A video calling system, method, and computer-readable medium for post-call redirection comprising the steps of initiating a video call between at least two call participants, wherein at least one of the call participants is deaf, hard-of-hearing, or speech impaired; enabling post-call redirection for the video call; determining when the video call ends; and, in response to determining that the first video call has ended, redirecting at least one of the call participants to a post-call destination.

Abstract: Embodiments of the present invention are directed to a method and system for providing a visual indication that a video relay service (VRS) call originates from an inmate at a corrections facility, in which the method includes initiating a video relay service (VRS) call from a corrections facility between a called party and an inmate incarcerated at the corrections facility; and displaying a visual indication on a VRS client used by the called party, the visual indication including at least one of a visual indication that the VRS call is originating from a corrections facility, a visual indication that the VRS call is from an inmate incarcerated at a corrections facility, and a visual indication that the VRS call is being recorded.

Abstract: An interactive sign language response (ISLR) system and method are described herein. The method includes receiving, by the interactive sign language response system, a video call from a videophone used by a video calling party, the video call including a video signal between the videophone and the interactive sign language response system; sending, by the interactive sign language response system and by way of the video call, a video prompt to be displayed on the videophone of the video calling party; and detecting, by the interactive sign language response system and by way of the video call, a response from the video calling party to the video prompt. In at least one embodiment, the interactive sign language recognition system performs automatic sign language recognition to determine one or more gestures in the video signal.

Abstract: A method and system for video relay service calling with audio monitoring is described. The method includes initiating a video relay service call, the video relay service call including a video portion between a sign language interpreter and a user who is deaf, hard-of-hearing, or speech impaired (D-HOH-SI); an audio portion between the sign language interpreter and a called party; and one or more call parameters. The method further includes determining whether one of the call parameters indicates that the video relay service call should be monitored; in response to determining that the video relay service call should be monitored, directing at least the audio portion of the video relay service call to an audio monitoring service so that the audio portion of the video relay service call between the sign language interpreter and the called party can be monitored by the audio monitoring service.

Abstract: Embodiments of the present invention are directed to a method and system for providing a visual indication that a video relay service (VRS) call originates from an inmate at a corrections facility, in which the method includes initiating a video relay service (VRS) call from a corrections facility between a called party and an inmate incarcerated at the corrections facility; and displaying a visual indication on a VRS client used by the called party, the visual indication including at least one of a visual indication that the VRS call is originating from a corrections facility, a visual indication that the VRS call is from an inmate incarcerated at a corrections facility, and a visual indication that the VRS call is being recorded.

Abstract: A method and system for video relay service calling with audio monitoring is described. The method includes initiating a video relay service call, the video relay service call including a video portion between a sign language interpreter and a user who is deaf, hard-of-hearing, or speech impaired (D-HOH-SI); an audio portion between the sign language interpreter and a called party; and one or more call parameters. The method further includes determining whether one of the call parameters indicates that the video relay service call should be monitored; in response to determining that the video relay service call should be monitored, directing at least the audio portion of the video relay service call to an audio monitoring service so that the audio portion of the video relay service call between the sign language interpreter and the called party can be monitored by the audio monitoring service.

Abstract: Embodiments of the present invention are directed to a method and system for providing a visual indication that a video relay service (VRS) call originates from an inmate at a corrections facility, in which the method includes initiating a video relay service (VRS) call from a corrections facility between a called party and an inmate incarcerated at the corrections facility; and displaying a visual indication on a VRS client used by the called party, the visual indication including at least one of a visual indication that the VRS call is originating from a corrections facility, a visual indication that the VRS call is from an inmate incarcerated at a corrections facility, and a visual indication that the VRS call is being recorded.

Abstract: Embodiments of the present invention are directed to a method and system for providing a visual indication that a video relay service (VRS) call originates from an inmate at a corrections facility, in which the method includes initiating a video relay service (VRS) call from a corrections facility between a called party and an inmate incarcerated at the corrections facility; and displaying a visual indication on a VRS client used by the called party for a predetermined time period, the visual indication indicating that the VRS call is originating from a corrections facility.

Abstract: A method and system are disclosed for enabling indirect person-to-person calls between deaf, hard of hearing, or speech impaired (D-HOH-SI) inmates in a correctional institution and D-HOH-SI called parties outside the correctional institution. A man-in-the-middle approach enables a complete separation of the inmate and called party, preventing any possible non-ASL communications between them, thereby ensuring the safety and security of inmates, called parties, and the public in general. Standard restrictions on allowed called parties are implemented, along with protection of confidential calls from being recorded. A first VRS system enables video communication between the inmate and the man-in-the-middle who is a sign language interpreter, while a second video communications system enables video communication between the man-in-the-middle and the called party. No direct video contact between the inmate and called party is allowed or required.

Abstract: Embodiments of the present invention are directed to a method and system for recording video relay service (VRS) calls. The method comprises providing a VRS call recorder, a VRS rules gateway, and a VRS video client connected to each other by means of a computer network; initiating a VRS call using the VRS video client; sending the VRS call to the VRS rules gateway; determining, by the VRS rules gateway, whether the VRS call is to be recorded; in response to a determination that the VRS call is to be recorded: modifying a property of the VRS call to indicate that the call is to be recorded; detecting, by the VRS call recorder, the modified VRS call property; and in response to detecting the modified VRS call property, trying the VRS call with recording enabled.

Abstract: A method and system are disclosed for enabling a real-time visual verification that a video relay service (VRS) call originates from a specific pre-authorized and pre-determined inmate at a corrections facility. The method comprises providing a VRS call recorder, a VRS rules gateway, and a VRS video client being used by the inmate to connect to another VRS client being used by a sign language interpreter (SLI). The display seen by the SLI has a picture-in-picture image showing the inmate (from a database of images of inmates stored in the rules gateway) who should be using the VRS client as well as a real-time video image of the inmate actually using the VRS client. If the picture-in-picture image does not match the live video image, then the audio call to the designated phone number may not be placed by the SLI.

Abstract: Embodiments of the present invention are directed to a method and system for providing a visual indication that a video relay service (VRS) call originates from an inmate at a corrections facility, in which the method includes initiating a video relay service (VRS) call from a corrections facility between a called party and an inmate incarcerated at the corrections facility; and displaying a visual indication on a VRS client used by the called party for a predetermined time period, the visual indication indicating that the VRS call is originating from a corrections facility.

Abstract: Embodiments of the present invention are directed to a method and system for recording video relay service (VRS) calls. The method comprises providing a VRS call recorder, a VRS rules gateway, and a VRS video client connected to each other by means of a computer network; initiating a VRS call using the VRS video client; sending the VRS call to the VRS rules gateway; determining, by the VRS rules gateway, whether the VRS call is to be recorded; in response to a determination that the VRS call is to be recorded: modifying a property of the VRS call to indicate that the call is to be recorded; detecting, by the VRS call recorder, the modified VRS call property; and in response to detecting the modified VRS call property, trying the VRS call with recording enabled.

Abstract: A computer-implemented method routes a video relay service call to a call queue corresponding to a preferred language after receiving an input from a user to initiate a video relay service call. The preferred language may be stored in connection with the phone number being called, and the system automatically routes the video relay service call to a call queue for one or more sign language interpreters fluent in the language associated with the telephone number. If there is no default language associated with the phone number being called, the caller can be asked for a language, or a default language can be used.