Patents by Inventor CHRISTIAN KLUMPP

CHRISTIAN KLUMPP has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10182151
    Abstract: A system and method that includes receiving a call from a customer; determining, in response to receiving the call, interactions with the customer and relevant business objects relating to the interactions; and presenting, simultaneously in a user interface display pane, representations of the interactions and the relevant business objects relating to the interactions.
    Type: Grant
    Filed: March 27, 2014
    Date of Patent: January 15, 2019
    Assignee: SAP SE
    Inventors: Carsten Busch, Christian Klumpp
  • Publication number: 20150281444
    Abstract: A system and method that includes receiving a call from a customer; determining, in response to receiving the call, interactions with the customer and relevant business objects relating to the interactions; and presenting, simultaneously in a user interface display pane, representations of the interactions and the relevant business objects relating to the interactions.
    Type: Application
    Filed: March 27, 2014
    Publication date: October 1, 2015
    Inventors: Carsten Busch, Christian Klumpp
  • Publication number: 20120084178
    Abstract: A computer-implemented method for processing an online transaction involving a payment service provider includes receiving, in a backend system and from a frontend system, an initiate payment message generated by a user application for a transaction involving a payment service provider external to the frontend and backend systems. The method includes forwarding a set checkout instruction from the backend system to the payment service provider with first information about the transaction. The method includes redirecting the user application from the frontend system to the payment service provider. The method includes receiving a finalize payment instruction in the backend system from the frontend system after redirecting the user application from the frontend system. The method includes forwarding, in response to the finalize payment instruction, a perform checkout instruction from the backend system to the payment service provider with second information about the transaction.
    Type: Application
    Filed: October 1, 2010
    Publication date: April 5, 2012
    Inventors: JOSEF EHBAUER, RALF RUBEL, STEFAN TROEGER, YANGNING PENG, GERO SCHULZ, CHRISTOPH GERSTLE, CHRISTIAN KLUMPP, MARINA LAUMENIS, ANGELA KUBITZEK, ALISSA RYZHOVA, MARCUS BOUWHUIS, MARTIN DAUER, GOKULA SUNDAR PONNUSAMY