Patents by Inventor Christina Zappala Ongpin

Christina Zappala Ongpin has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20210224799
    Abstract: Entry point management and dynamic cross-channel authorization token management is provided. Information related to available authentication tokens and customer data, both historical and current, is obtained and an authentication risk score is determined. Based on the authentication risk score and the available authentication tokens, one or more authentication challenges are rendered based on an attempt to access a customer account. The authentication challenges are independent of the access channel.
    Type: Application
    Filed: June 23, 2016
    Publication date: July 22, 2021
    Inventors: Christina Zappala Ongpin, Bryan Kroll
  • Patent number: 11005992
    Abstract: A fraud analysis computing system is provided. The system includes a network interface configured to communicate data over a network and a processing circuit including one or more processors coupled to non-transitory memory. The processing circuit is configured to monitor incoming call data generated during an incoming call between a user and an incoming caller, detect a fraud trigger within the incoming call data, and complete a fraud interception activity in response to detection of the fraud trigger.
    Type: Grant
    Filed: April 1, 2020
    Date of Patent: May 11, 2021
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Michael H. Chang, Kevin R. Cieslak, Jeffrey A. Cornman, Chris Kalaboukis, Beth S. Moss, Christina Zappala Ongpin, Ramanathan Ramanathan, Darrell L. Suen
  • Publication number: 20200380479
    Abstract: A mail analysis system includes a mail receiving device structured to receive a piece of mail associated with a user and direct the piece of mail to an imaging area, a scanning device structured to capture a scanned image of the piece of mail in the imaging area, a mail sorting structured to contact the piece of user mail to send the mail in one of a predetermined number of directions, and a processing circuit. The processing circuit is caused to receive the scanned image captured by the scanning device, determine if the piece of mail proposes a transaction to the user, transmit information pertaining to the transaction to a financial institution computing system, receive, an indication of the legitimacy of the proposed transaction from the financial institution computing system, and transmit a control signal to the mail sorting device based on the legitimacy of the proposed transaction.
    Type: Application
    Filed: April 21, 2017
    Publication date: December 3, 2020
    Inventors: Kevin R. Cieslak, Jeffrey A. Cornman, Chris Kalaboukis, Darrell L. Suen, Christina Zappala Ongpin
  • Patent number: 10616411
    Abstract: A fraud analysis computing system is provided. The system includes a network interface configured to communicate data over a network and a processing circuit including one or more processors coupled to non-transitory memory. The processing circuit is configured to monitor incoming call data generated during an incoming call between a user and an incoming caller, detect a fraud trigger within the incoming call data, and complete a fraud interception activity in response to detection of the fraud trigger.
    Type: Grant
    Filed: August 21, 2017
    Date of Patent: April 7, 2020
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Michael H. Chang, Kevin R. Cieslak, Jeffrey A. Cornman, Chris Kalaboukis, Beth S. Moss, Christina Zappala Ongpin, Ramanathan Ramanathan, Darrell L. Suen