Patents by Inventor Christine D. Black
Christine D. Black has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20240121750Abstract: Systems, computer program products, and methods are described herein for controlling electronic communications in real time via an artificial intelligence engine based on location data and user data. The present invention may be configured to determine a location of a user device associated with a user based on location data generated by the user device and determine, using an emotional artificial intelligence engine, an emotional state of the user based on user data. The present invention may be configured to determine resources associated with the user and identify, from the resources associated with the user, relevant resources associated with an entity in proximity to the location of the user device. The present invention may be configured to generate, based on the emotional state of the user, notifications including information regarding the relevant resources and present, using an output device of the user device, the notifications to the user.Type: ApplicationFiled: October 5, 2022Publication date: April 11, 2024Applicant: BANK OF AMERICA CORPORATIONInventors: Monika V. Kapur, Christine D. Black, Jinna Zevulun Kim, Jennifer Tiffany Renckert, Jo-Ann Taylor, Vijaya L. Vemireddy
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Publication number: 20240077995Abstract: Embodiments of the present invention provide a system for dynamically configuring graphical user interface based on tracking response to interface components. The system is configured for determining that a user has accessed an entity application via a user device, presenting a graphical user interface associated with the entity application to the user on the user device, wherein the graphical user interface comprises one or more interface components, monitoring and capturing response of the user via the user device based on presenting the graphical user interface, gauging the response of the user via an artificial intelligence engine, and dynamically configuring the graphical user interface based on gauging the response of the user.Type: ApplicationFiled: September 1, 2022Publication date: March 7, 2024Applicant: BANK OF AMERICA CORPORATIONInventors: Katherine Kei-Zen Dintenfass, Christine D. Black, Jinna Zevulun Kim, Jo-Ann Taylor, Vijaya L. Vemireddy
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Publication number: 20240069987Abstract: Systems, computer program products, and methods are described herein for processing of event data real time in an electronic communication via an artificial intelligence engine. The present invention is configured to electronically receive an electronic communication from a user to an entity, identify event data associated with the user, identify an inflection level and a language attribution level from the electronic communication by processing the electronic communication with an input recognition engine, form a categorization level by categorizing the electronic communication comprising the inflection level and the language attribution level using an artificial intelligence engine, and route the electronic communication to a designated group containing users associated with the entity and/or an artificial intelligence-based dialogue resolution.Type: ApplicationFiled: August 31, 2022Publication date: February 29, 2024Applicant: BANK OF AMERICA CORPORATIONInventors: Katherine Kei-Zen Dintenfass, Christine D. Black, Jinna Zevulun Kim, Andrea Robinette, Jo-Ann Taylor, Vijaya L. Vemireddy
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Patent number: 11706311Abstract: Aspects of the disclosure relate to cognitive automation-based engine processing to propagate data across multiple systems via a private network to overcome technical system, resource consumption, and architecture limitations. Data to be propagated can be manually input or extracted from a digital file. The data can be parsed by analyzing for correct syntax, normalized into first through sixth normal forms, segmented into packets for efficient data transmission, validated to ensure that the data satisfies defined formats and input criteria, and distributed into a plurality of data stores coupled to the private network, thereby propagating data without repetitive manual entry. The data may also be enriched by, for example, correcting for any errors or linking with other potentially related data. Based on data enrichment, recommendations of additional target(s) for propagation of data can be identified. Reports may also be generated. The cognitive automation may be performed in real-time to expedite processing.Type: GrantFiled: October 27, 2022Date of Patent: July 18, 2023Assignee: Bank of America CorporationInventors: Michael Ogrinz, Christine D. Black, Jayachandra Varma, Jinna Kim
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Publication number: 20230049779Abstract: Aspects of the disclosure relate to cognitive automation-based engine processing to propagate data across multiple systems via a private network to overcome technical system, resource consumption, and architecture limitations. Data to be propagated can be manually input or extracted from a digital file. The data can be parsed by analyzing for correct syntax, normalized into first through sixth normal forms, segmented into packets for efficient data transmission, validated to ensure that the data satisfies defined formats and input criteria, and distributed into a plurality of data stores coupled to the private network, thereby propagating data without repetitive manual entry. The data may also be enriched by, for example, correcting for any errors or linking with other potentially related data. Based on data enrichment, recommendations of additional target(s) for propagation of data can be identified. Reports may also be generated. The cognitive automation may be performed in real-time to expedite processing.Type: ApplicationFiled: October 27, 2022Publication date: February 16, 2023Inventors: Michael Ogrinz, Christine D. Black, Jayachandra Varma, Jinna Kim
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Patent number: 11528341Abstract: Aspects of the disclosure relate to cognitive automation-based engine processing to propagate data across multiple systems via a private network to overcome technical system, resource consumption, and architecture limitations. Data to be propagated can be manually input or extracted from a digital file. The data can be parsed by analyzing for correct syntax, normalized into first through sixth normal forms, segmented into packets for efficient data transmission, validated to ensure that the data satisfies defined formats and input criteria, and distributed into a plurality of data stores coupled to the private network, thereby propagating data without repetitive manual entry. The data may also be enriched by, for example, correcting for any errors or linking with other potentially related data. Based on data enrichment, recommendations of additional target(s) for propagation of data can be identified. Reports may also be generated. The cognitive automation may be performed in real-time to expedite processing.Type: GrantFiled: November 23, 2021Date of Patent: December 13, 2022Assignee: Bank of America CorporationInventors: Michael Ogrinz, Christine D. Black, Jayachandra Varma, Jinna Kim
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Patent number: 11423339Abstract: Systems for using cognitive automation techniques to generate resource recommendations are provided. In some examples, current resource data may be received. The current resource data may include current staffing data, skills associated with current staff, and the like. In some examples, environmental condition data may also be received. The environmental condition data may include current weather information, predicted weather information, power outage information, and the like. The resource data and environmental data may be analyzed using cognitive automation techniques to identify and/or generate one or more resource recommendations. The resource recommendations may include adjustments to staffing, modification of locations at which processes are performed, and the like. The identified or generated recommendations may be transmitted to one or more computing devices.Type: GrantFiled: March 24, 2020Date of Patent: August 23, 2022Assignee: Bank of America CorporationInventors: Stephen T. Shannon, Elena Kvochko, Jinna Kim, Christine D. Black, Monika Kapur
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Patent number: 11335351Abstract: Aspects of the disclosure relate to cognitive automation-based engine processing on audio files and streams received from meetings and/or telephone calls. A noise mask can be applied to enhance the audio. Real-time speech analytics separate speech for different speakers into time-stamped streams, which are transcribed and merged into a combined output. The output is parsed by analyzing the combined output for correct syntax, normalized by breaking the parsed data into record groups for efficient processing, validated to ensure that the data satisfies defined formats and input criteria, and enriched to correct for any errors and to augment the audio information. Notifications based on the enriched data may be provided to call or meeting participants.Type: GrantFiled: March 13, 2020Date of Patent: May 17, 2022Assignee: Bank of America CorporationInventors: Christine D. Black, Jinna Kim, Todd M. Goodyear, William August Stahlhut, Shola L. Oni, Mardochee Macxis
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Publication number: 20220086250Abstract: Aspects of the disclosure relate to cognitive automation-based engine processing to propagate data across multiple systems via a private network to overcome technical system, resource consumption, and architecture limitations. Data to be propagated can be manually input or extracted from a digital file. The data can be parsed by analyzing for correct syntax, normalized into first through sixth normal forms, segmented into packets for efficient data transmission, validated to ensure that the data satisfies defined formats and input criteria, and distributed into a plurality of data stores coupled to the private network, thereby propagating data without repetitive manual entry. The data may also be enriched by, for example, correcting for any errors or linking with other potentially related data. Based on data enrichment, recommendations of additional target(s) for propagation of data can be identified. Reports may also be generated. The cognitive automation may be performed in real-time to expedite processing.Type: ApplicationFiled: November 23, 2021Publication date: March 17, 2022Inventors: Michael Ogrinz, Christine D. Black, Jayachandra Varma, Jinna Kim
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Patent number: 11252139Abstract: An authentication/authorization tool authenticates entity data received from an official third party and authorizes the distribution of the authenticated data based on an authorization token provided by a mobile device of the entity. The tool determines, based on the entity data and an entity preferences database, different portions of the entity data that are of different data types and data repositories that are authorized to receive each data type. The tool receives an authorization token from a mobile device of the entity and uses the authorization token to determine whether data distribution is authorized. Responsive to determining, based on the data authorization token, that distribution of the data is authorized, the tool automatically transmits the data portions to the entity's data repositories to update information stored therein, according to preferences of the entity.Type: GrantFiled: February 26, 2019Date of Patent: February 15, 2022Assignee: Bank of America CorporationInventors: Christine D. Black, Morgan S. Allen, Manu Kurian
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Patent number: 11252249Abstract: Aspects of the disclosure relate to cognitive automation-based engine processing to propagate data across multiple systems via a private network to overcome technical system, resource consumption, and architecture limitations. Data to be propagated can be manually input or extracted from a digital file. The data can be parsed by analyzing for correct syntax, normalized into first through sixth normal forms, segmented into packets for efficient data transmission, validated to ensure that the data satisfies defined formats and input criteria, and distributed into a plurality of data stores coupled to the private network, thereby propagating data without repetitive manual entry. The data may also be enriched by, for example, correcting for any errors or linking with other potentially related data. Based on data enrichment, recommendations of additional target(s) for propagation of data can be identified. Reports may also be generated. The cognitive automation may be performed in real-time to expedite processing.Type: GrantFiled: November 3, 2020Date of Patent: February 15, 2022Assignee: Bank of America CorporationInventors: Michael Ogrinz, Christine D. Black, Jayachandra Varma, Jinna Kim
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Publication number: 20210304088Abstract: Systems for using cognitive automation techniques to generate resource recommendations are provided. In some examples, current resource data may be received. The current resource data may include current staffing data, skills associated with current staff, and the like. In some examples, environmental condition data may also be received. The environmental condition data may include current weather information, predicted weather information, power outage information, and the like. The resource data and environmental data may be analyzed using cognitive automation techniques to identify and/or generate one or more resource recommendations. The resource recommendations may include adjustments to staffing, modification of locations at which processes are performed, and the like. The identified or generated recommendations may be transmitted to one or more computing devices.Type: ApplicationFiled: March 24, 2020Publication date: September 30, 2021Inventors: Stephen T. Shannon, Elena Kvochko, Jinna Kim, Christine D. Black, Monika Kapur
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Publication number: 20210287680Abstract: Aspects of the disclosure relate to cognitive automation-based engine processing on audio files and streams received from meetings and/or telephone calls. A noise mask can be applied to enhance the audio. Real-time speech analytics separate speech for different speakers into time-stamped streams, which are transcribed and merged into a combined output. The output is parsed by analyzing the combined output for correct syntax, normalized by breaking the parsed data into record groups for efficient processing, validated to ensure that the data satisfies defined formats and input criteria, and enriched to correct for any errors and to augment the audio information. Notifications based on the enriched data may be provided to call or meeting participants.Type: ApplicationFiled: March 13, 2020Publication date: September 16, 2021Inventors: Christine D. Black, Jinna Kim, Todd M. Goodyear, William August Stahlhut, Shola L. Oni, Mardochee Macxis
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Publication number: 20210281655Abstract: Aspects of the disclosure relate to cognitive automation-based engine processing to propagate data across multiple systems via a private network to overcome technical system, resource consumption, and architecture limitations. Data to be propagated can be manually input or extracted from a digital file. The data can be parsed by analyzing for correct syntax, normalized into first through sixth normal forms, segmented into packets for efficient data transmission, validated to ensure that the data satisfies defined formats and input criteria, and distributed into a plurality of data stores coupled to the private network, thereby propagating data without repetitive manual entry. The data may also be enriched by, for example, correcting for any errors or linking with other potentially related data. Based on data enrichment, recommendations of additional target(s) for propagation of data can be identified. Reports may also be generated. The cognitive automation may be performed in real-time to expedite processing.Type: ApplicationFiled: November 3, 2020Publication date: September 9, 2021Inventors: Michael Ogrinz, Christine D. Black, Jayachandra Varma, Jinna Kim
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Patent number: 10917491Abstract: Aspects of the disclosure relate to cognitive automation-based engine processing to propagate data across multiple systems via a private network to overcome technical system, resource consumption, and architecture limitations. Data to be propagated can be manually input or extracted from a digital file. The data can be parsed by analyzing for correct syntax, normalized into first through sixth normal forms, segmented into packets for efficient data transmission, validated to ensure that the data satisfies defined formats and input criteria, and distributed into a plurality of data stores coupled to the private network, thereby propagating data without repetitive manual entry. The data may also be enriched by, for example, correcting for any errors or linking with other potentially related data. Based on data enrichment, recommendations of additional target(s) for propagation of data can be identified. Reports may also be generated. The cognitive automation may be performed in real-time to expedite processing.Type: GrantFiled: March 4, 2020Date of Patent: February 9, 2021Assignee: Bank of America CorporationInventors: Michael Ogrinz, Christine D. Black, Jayachandra Varma, Jinna Kim
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Publication number: 20200274861Abstract: An authentication/authorization tool authenticates entity data received from an official third party and authorizes the distribution of the authenticated data based on an authorization token provided by a mobile device of the entity. The tool determines, based on the entity data and an entity preferences database, different portions of the entity data that are of different data types and data repositories that are authorized to receive each data type. The tool receives an authorization token from a mobile device of the entity and uses the authorization token to determine whether data distribution is authorized. Responsive to determining, based on the data authorization token, that distribution of the data is authorized, the tool automatically transmits the data portions to the entity's data repositories to update information stored therein, according to preferences of the entity.Type: ApplicationFiled: February 26, 2019Publication date: August 27, 2020Inventors: Christine D. Black, Morgan S. Allen, Manu Kurian