Patents by Inventor Christine M. Buss

Christine M. Buss has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Automatic speech recognition to select among call destinations
    Patent number: 4827500
    Abstract: A method and apparatus for setting up a telecommunications call from a calling customer (caller) terminal to one of a plurality of call destinations through an interconnection network. The caller dials an 800 number. This number is identified in a first data base as indicating a plurality of possible services, each of which is associated with one or more call destinations. A second data base provides the identification of a switch for generating an announcement to the customer and for the identification of an announcement in that switch. The call is connected to that announcement and an automatic speech and tone recognition unit, and the announcement prompts the caller to speak a command or key a dual tone multifrequency (DTMF) signal in order to select one of the possible destinations.
    Type: Grant
    Filed: January 30, 1987
    Date of Patent: May 2, 1989
    Assignee: American Telephone and Telegraph Company, AT&T Bell Laboratories
    Inventors: Mark S. Binkerd, Christine M. Buss, George W. Gawrys, Roger E. Stone