Abstract: A system is provided that allows a customer to receive a guaranteed sales item when a sales item is not available on-hand at a retail store location. In one implementation, a limited in-store sale of an item may be provided such that if the customer meets certain criteria associated with the sale, that the customer is guaranteed the item, even if the item is not located at the retail location. In another implementation, each customer that is located at the retail store within a certain prescribed time of the sale may be guaranteed that the item is received by certain time.