Patents by Inventor Christoph Börner

Christoph Börner has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230370547
    Abstract: A system and method for chatbot and search engine integration comprising chatbot crawler engine configured to detect all possible paths through a conversational flow between a chatbot and a user, and also comprising a chatbot search integration manager configured to receive a processed conversation flow from the chatbot crawler engine, parse the conversation flow to identify keywords and features, and build an indexable data structure which can be integrated into search engines in order to expose the information and data contained within the chatbot's knowledge base. This integration may allow search engine users to be redirected to a website hosting the chatbot when an indexed data structure comprises information relevant to a search engine query.
    Type: Application
    Filed: April 20, 2023
    Publication date: November 16, 2023
    Inventors: Geoff Willshire, Florian Treml, Christoph Börner
  • Publication number: 20230328178
    Abstract: A system and method for automated chatbot testing to provide training and quality assurance of conversational artificial intelligence systems, comprising a chatbot testing administrator interface which allows chatbot makers to define what a chatbot is supposed to do, create test scripts to test the performance of the chatbot, and review the results of the chatbot tests, a chatbot testing server which provides and interface between chatbot testing agents and the administrator interface, instantiates chatbot agents and distributes them across available hardware and runs testing programs which activate, configure, and deactivate chatbot testing agents as needed. A plurality of chatbot agents may be running in parallel to provide automated testing based upon test script configuration.
    Type: Application
    Filed: April 14, 2023
    Publication date: October 12, 2023
    Inventors: Geoff Willshire, Florian Treml, Christoph Börner
  • Patent number: 11722598
    Abstract: A system and method for automated chatbot testing to provide training and quality assurance of conversational artificial intelligence systems, comprising a chatbot testing administrator interface which allows chatbot makers to define what a chatbot is supposed to do, create test scripts to test the performance of the chatbot, and review the results of the chatbot tests, a chatbot testing server which provides and interface between chatbot testing agents and the administrator interface, instantiates chatbot agents and distributes them across available hardware and runs testing programs which activate, configure, and deactivate chatbot testing agents as needed. A plurality of chatbot agents may be running in parallel to provide automated testing based upon test script configuration.
    Type: Grant
    Filed: August 25, 2022
    Date of Patent: August 8, 2023
    Assignee: CYARA SOLUTIONS PTY LTD
    Inventors: Geoff Willshire, Florian Treml, Christoph Börner
  • Patent number: 11711467
    Abstract: A system and method for chatbot and search engine integration comprising chatbot crawler engine configured to detect all possible paths through a conversational flow between a chatbot and a user, and also comprising a chatbot search integration manager configured to receive a processed conversation flow from the chatbot crawler engine, parse the conversation flow to identify keywords and features, and build an indexable data structure which can be integrated into search engines in order to expose the information and data contained within the chatbot's knowledge base. This integration may allow search engine users to be redirected to a website hosting the chatbot when an indexed data structure comprises information relevant to a search engine query.
    Type: Grant
    Filed: September 12, 2022
    Date of Patent: July 25, 2023
    Assignee: CYARA SOLUTIONS PTY LTD
    Inventors: Geoff Willshire, Florian Treml, Christoph Börner
  • Publication number: 20220407961
    Abstract: A system and method for chatbot and search engine integration comprising chatbot crawler engine configured to detect all possible paths through a conversational flow between a chatbot and a user, and also comprising a chatbot search integration manager configured to receive a processed conversation flow from the chatbot crawler engine, parse the conversation flow to identify keywords and features, and build an indexable data structure which can be integrated into search engines in order to expose the information and data contained within the chatbot's knowledge base. This integration may allow search engine users to be redirected to a website hosting the chatbot when an indexed data structure comprises information relevant to a search engine query.
    Type: Application
    Filed: September 12, 2022
    Publication date: December 22, 2022
    Inventors: Geoff Willshire, Florian Treml, Christoph Börner