Abstract: Techniques for recommending runbook operations during a runbook generation process are disclosed. A system recommends operations for including in the runbook based on attributes of a detected event. The system presents event attributes associated with the detected event to a user in a runbook generation interface. When the user selects an event attribute, the system presents a set of candidate runbook operations associated with the event attribute. Based on user selections of runbook operations to include in a runbook, the system generates and stores a template of the runbook in which the attribute values associated with the detected event are omitted. Upon execution of the runbook at a future time, the system, or a user, may populate the event attributes in the runbook with values that correspond to the future event of the same event type.

Abstract: Pliers are disclosed for the treatment of ingrowing nails on the human body. The pliers comprise first and second jaws. The upper jaw has a support member on which there is mounted an electrical heating wire. A slot in the lower jaw is adapted to receive the support member and wire.In use, the pliers grip are ingrowing toe nail, and an electric heating current is applied to the wire, to cause local heating of the nail. The nail thus softens, and can be bent back into better shape, which shape is retained upon subsequent cooling of the nail. The lower jaw is of a relatively great heat mass, so as to ensure that no undue heating of the nail plate occurs. Control circuitry is provided for controlling the heating current through the heating wire, optionally in dependence upon a detected temperature.