Patents by Inventor Christopher Allan Long

Christopher Allan Long has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11663409
    Abstract: Systems and methods for improvements in AI model learning and updating are provided. The model updating may reuse existing business conversations as the training data set. Features within the dataset may be defined and extracted. Models may be selected and parameters for the models defined. Within a distributed computing setting the parameters may be optimized, and the models deployed. The training data may be augmented over time to improve the models. Deep learning models may be employed to improve system accuracy, as can active learning techniques. The models developed and updated may be employed by a response system generally, or may function to enable specific types of AI systems. One such a system may be an AI assistant that is designed to take use cases and objectives, and execute tasks until the objectives are met. Another system capable of leveraging the models includes an automated question answering system utilizing approved answers.
    Type: Grant
    Filed: December 3, 2018
    Date of Patent: May 30, 2023
    Assignee: CONVERSICA, INC.
    Inventors: George Alexis Terry, Werner Koepf, Siddhartha Reddy Jonnalagadda, James D. Harriger, William Dominic Webb-Purkis, Keith Godfrey, Colin C. Ferguson, Christopher Allan Long, Brian Matthew Kaminski, John Sansone, Jennifer Kirkland
  • Publication number: 20200201913
    Abstract: Systems and methods for setting service appointments in an automated conversation system, ensuring data fidelity, return on investment (ROI) analysis, accelerating response times, and scraping third party system to populate the conversation system are all provided. These systems and methods automatically schedules appointments for services, and performs all necessary follow-up activity, ensures target duplication isn't present in conversations, ensures that representatives are incorporated into the system, enhances speeds by altering processing, response generation and sending queues if timing won't meet goals, presents suitably noteworthy ROI metrics and scrapes a third party databases using phantom scripts. All this activity improves the automated conversation experience, and its ability to effectuate business objectives.
    Type: Application
    Filed: December 17, 2019
    Publication date: June 25, 2020
    Inventors: George Alexis Terry, Werner Koepf, William Dominic Webb-Purkis, James D. Harriger, Christopher Allan Long, Will Kempff Beeler, Gabriel Vincent Martini, Claudia Elena Robles, Paul Harrison Williams
  • Publication number: 20190180195
    Abstract: Systems and methods for improvements in AI model learning and updating are provided. The model updating may reuse existing business conversations as the training data set. Features within the dataset may be defined and extracted. Models may be selected and parameters for the models defined. Within a distributed computing setting the parameters may be optimized, and the models deployed. The training data may be augmented over time to improve the models. Deep learning models may be employed to improve system accuracy, as can active learning techniques. The models developed and updated may be employed by a response system generally, or may function to enable specific types of AI systems. One such a system may be an AI assistant that is designed to take use cases and objectives, and execute tasks until the objectives are met. Another system capable of leveraging the models includes an automated question answering system utilizing approved answers.
    Type: Application
    Filed: December 3, 2018
    Publication date: June 13, 2019
    Inventors: George Alexis Terry, Werner Koepf, Siddhartha Reddy Jonnalagadda, James D. Harriger, William Dominic Webb-Purkis, Keith Godfrey, Colin C. Ferguson, Christopher Allan Long, Brian Matthew Kaminski, John Sansone, Jennifer Kirkland