Abstract: Systems and methods for analyzing communications of a contact center are provided. A representative system incorporates a graphical user interface operative to display information corresponding to a communication of the contact center, the graphical user interface being configured to display the information such that different portions of the communication are visually distinguished from each other.

Abstract: Embodiments of the present invention describe insulation systems comprising foam and nanoporous aerogel materials. Generally speaking, the insulation systems of the present invention may be employed for thermal management of essentially any surface, or volume whether enclosed fully or partially. The aerogel material(s) may reside between a foam material(s) and the region(s) to be insulated, encased partially or fully in the foam material(s) or otherwise combined therewith.

Abstract: The present invention provides several methods and materials for use in building construction that may require air and water barrier, and water vapor permeability along with thermal or acoustic insulation. Several embodiments provide materials for a variety of building construction needs that can help build next generation green buildings.

Abstract: A fuser member includes a substrate and an outer layer comprising a polymeric material, wherein the polymeric material is post-halogenated to provide a post-halogenated polymeric material. The fuser member is advantageously used without a release oil applied to the outer layer.

Abstract: A process for producing a fuser member coating comprising a) adding and reacting a fluoroelastomer, a crosslinking agent, a polar solvent, a fluorinated polydimethylsiloxane additive, and a deflocculant to form a coating solution, and b) providing said coating solution on said fuser member to form a fuser member coating, wherein said fluorinated polydimethylsiloxane additive comprises pendant fluorinated groups.

Abstract: A fuser component useful in electrostatographic machines is provided, having a substrate, and thereover a coating composition comprising a haloelastomer, such as, for example, a fluoroelastomer, and a deflocculating agent. A fuser component comprising a deflocculating agent exhibits improved properties including, but not limited to, increased gloss and a smoother coating surface with a relatively high adhesive strength. The use of a deflocculating agent also reduces or eliminates the barium sulfate defect.

Abstract: The current invention discloses various materials, specifically composites comprising aerogels and fiber reinforced forms thereof. The invention further teaches the methods of making such composites along with different additives that can be added in the composites to derive desired property enhancements.

Abstract: A system for insulating and providing structural support to pipelines is presented. The system is lightweight and can be constructed to withstand large compressive forces and is applicable to transport of hydrocarbons such as crude oil, gas and LNG including sub-sea applications.

Abstract: Embodiments of the present invention describe a roofing component comprising: asphalt, cellulose, stone, thermoset polymer, thermoplastic polymer, metal, ceramic, concrete or a combination thereof; and an aerogel material. Said aerogel material is integral or a distinct separate layer in relation to the component.

Abstract: A donor member useful in ionographic or electrophotographic apparatuses and useful in hybrid scavengeless development units, having a substrate and an outer coating having a nano-size powder.

Abstract: Systems and methods for recording multiple channels of incoming data. A system and method can receive data streams from a number of sources and distribute the data streams to a number of users. The plurality of data streams are stored in a storage device for later redistribution.

Abstract: The present invention provides for a system, and related method, for use in the monitoring of communications traffic, comprising the step of recording the said traffic and storing the recorded traffic in an encrypted data format such that the data can be decrypted only by means of keys that exhibit restricted availability.

Abstract: the invention is directed to self-regenerative, polymeric coatings and methods of using the coatings in xerography to increase the life and effectiveness of catalytic surfaces, such as, for example, charging device surfaces, by neutralizing ozone and nitrogen oxide species.

Abstract: A bi-directional overrunning clutch assembly employed in connection with a reduced capacity low friction clutch to provide low and reverse gears in a transmission. The clutch assembly including an inner race, an outer race, and engagement members supported therebetween. The inner race is operatively coupled to the transmission casing and the outer race is operatively coupled to the ring gear of the gear set as well as the inner race of the friction clutch assembly. The clutch assembly further includes at least one actuating cam. The actuating cam operates to actuate the engagement members to provide four separate modes of operation between the inner and outer races of the clutch assembly.

Abstract: The present invention provides for a data recording system including data recording means having a plurality of network interface cards in which a plurality of network interface cards can be employed within a single recording mean and each card can be provided with a plurality of network connecting ports then, for example, for each RTP packet stream being recorded, the system can advantageously note the sequence number for the most recently accepted packet and any packet received with a lower sequence number can be readily discarded.

Abstract: The present invention is directed to a pump arrangement for use in a gear box housing. The interior surface of the gear box housing has a collection wall arranged in the interior surface of the housing. A shaft is rotatably disposed through the gear box housing and has a longitudinal bore extending through the shaft that provides a lubrication delivery arrangement for distributing lubricant through the gear box housing. A pump housing circumscribes the shaft and has a discharge cavity connected to the longitudinal bore. Additionally, the pump housing has an inlet port for receiving lubrication from the collection wall. Contained within the pump housing is a pump member that has an impeller face and helical threaded surface that pressurizes and introduces the lubricant into the lubricant delivery arrangement.

Abstract: An arrangement and method for removing a shaft from a gearbox housing without having to totally disassemble the housing. One embodiment incorporates a compressible retaining ring that circumscribes the output shaft. The retaining ring expands when the shaft has been inserted to a proper depth within the housing to lock the shaft in place. When it is necessary to remove the shaft, axial force is applied to the shaft that causes the retaining ring to compress and unlock the shaft. Another embodiment of the invention has an aperture in the housing of the gear box. The aperture is used to gain access to the retaining ring that locks the shaft within the housing. Once the retaining ring is removed, the shaft may then slide out of the housing. A plug member is used to cover the aperture when it is not necessary to remove the shaft.

Abstract: A torque-limiting accessory drive assembly comprising a pulley to transfer torque to an accessory drive system, a torque limiting device adapted to limit the maximum amount of transferred torque, and a one-way clutch assembly adapted to both selectively transfer torque and selectively interrupt torque transfer at predetermined times to the vehicle accessory drive.

Abstract: A torque-limiting accessory drive assembly comprising a pulley to transfer torque to an accessory drive system, a torque limiting device adapted to limit the maximum amount of transferred torque, and a one-way clutch assembly adapted to both selectively transfer torque and selectively interrupt torque transfer at predetermined times to the vehicle accessory drive.

Abstract: A method and associated structures for dynamically reformatting messages in a distributed computing environment based upon message content as represented by a description of the input message format and the output message format. An input message received by the formatter of the present invention is decomposed into a canonical format stored by the formatter for further use in a rapidly searchable data structure (FGA). The input message data is decomposed in accordance with an input message format description which describes the content of the input message in terms of atomic data types and structures. An output message is then generated in response to a user request and in accordance with a user provided output message format description. The output message format description describes the content of the output format in terms of atomic data types and attributes as well as functional operations performed to derive the output field value.