Abstract: A method of monitoring network elements in a communications network includes querying the network elements for reboot and/or reconfiguration event data, identifying a group of the network elements responsive to the querying, and updating information for the identified group of network elements in a network configuration database. The method may further include extracting information from the identified group of network elements into independently searchable databases. The invention may be embodied as methods, data processing systems and computer program products.

Abstract: Systems, methods, website and computer products for service ticket consolidation and display. Exemplary embodiments include a service ticket display method, including generating a service ticket from a ticket service application, storing the service ticket in a database, accessing the ticket from the database through a ticket display application and displaying service ticket data on an interface coupled to the ticket display application. Additional exemplary embodiments include a service ticket display system, including a central server, a service ticket process residing on the server for generating service tickets, a database coupled to the server, a service ticket display process residing on the server for managing the service tickets and a display coupled to the server and database for accessing and displaying the service tickets on an interface in response to request to display consolidated ticket status.

Abstract: A method of monitoring network elements in a communications network includes querying the network elements for reboot and/or reconfiguration event data, identifying a group of the network elements responsive to the querying, and updating information for the identified group of network elements in a network configuration database. The method may further include extracting information from the identified group of network elements into independently searchable databases. The invention may be embodied as methods, data processing systems and computer program products.

Abstract: A method for auditing network device configurations. The method includes gathering configuration data from at least one network device. The configuration data for the network device is compared to a corresponding template. Exception data is generated in response to the comparing. A report is generated in response to receiving a reporting request from a user, where input to the report includes the exception data.

Abstract: A method for improved, automated, repeatable color matching on materials with different properties is provided. The method includes color matching on different materials using acquired, manipulated, and synthetic reflectance curve data. In one example, resulting synthesized reflectance data is employed in formulating a matching colorant. An example method uses a spectrophotometer to collect reflectance curve data from a physical sample colored to a desired color. The reflectance curve data is employed to produce computer display outputs of substrates as they would be appear if colored with the desired color. The method includes using a colorimeter to collect calorimetric data from the outputs on the display. The sets of colorimetric data are compared and data that facilitate manipulating the reflectance curve data associated with the desired color is produced. The synthetic reflectance curve data facilitates producing matches for the various substrates as colored and displayed on the computer display.