Abstract: Disclosed herein are systems and methods for determining whether an unknown product matches a scanned barcode during a checkout process. An edge computing device or other computer system can receive, from an overhead camera at a checkout lane, image data of an unknown product that is placed on a flatbed scanning area, identify candidate product identifications for the unknown product based on applying a classification model and/or product identification models to the image data, and determine based on the candidate product identifications, whether the unknown product matches a product associated with a barcode that is scanned at a POS terminal in the checkout lane. The classification model can be used to determine n-dimensional space feature values for the unknown product and determine which product the unknown product likely matches. The product identification models can be used to determine whether the unknown product is one of the products that are modeled.

Abstract: Disclosed are systems, methods, and techniques for purchasing and activating a decoupled gift card. A system can include: a first gift card component of a first type having a first identifier, a second gift card component of a second type separate from the first component and having a second identifier, the second component being configured to attach to the first component to form a decoupled gift card purchasable during a checkout process, a point of sale (POS) terminal that scans the first and second identifiers during checkout, and a remote computer system that can activate the decoupled gift card while the checkout process is performed. The remote system can receive the scanned identifiers, identify a gift card number corresponding to the first scanned identifier, identify an access token corresponding to the second scanned identifier, and associate the gift card number with the access token to activate the decoupled gift card.

Abstract: Disclosed are systems, methods, and techniques for combinable gift card components during a checkout process in a retail environment. A gift card can include a first gift card component of a first type, the first gift card component including a first identifier (e.g., barcode), and a second gift card component of a second type that can be different from the first type and separate from the first gift card component, having a second identifier. The first and second identifiers can be scanned and used to associate the first gift card component with the second gift card component. The second gift card component can be an envelope or sleeve that can be a similar size and/or a similar shape as the first gift card component. The second gift card component can permanently attach to the first gift card component during the checkout process to form the gift card.

Abstract: The disclosed techniques provide for purchasing a decoupled gift card. Operations can include: receiving, from a point of sale (POS) terminal, user input to purchase a decoupled gift card, presenting, in a user interface (UI) at the POS terminal, instructions to scan a first identifier associated with a first gift card component, receiving, from a scanning device, the scanned first identifier, presenting second instructions to assemble the first gift card component with a second gift card component to create the decoupled gift card and scan a second identifier associated with the second gift card component, receiving the scanned second identifier, transmitting, to a backend system, the scanned first and second identifiers to determine whether the first and second gift card components are pre-authorized to create the decoupled gift card, receiving, from the backend system, information indicating the components are pre-authorized, and completing the purchase of the decoupled gift card.

Abstract: Described herein are systems and methods for generating security event case files with unstructured data. For example, the method can include receiving, by a computing system, unstructured data and system-based inferences from devices positioned throughout a store, and adding structure to the unstructured data and system-based inferences based on applying one or more structuring models. Adding structure can include labeling the data and system-based inferences, classifying them into security event categories, and identifying objective identifiers to identify users in the data and system-based inferences. The method also can include generating case files for each of the objective identifiers, where the case files include the associated data. The method can include determining whether the case files satisfy alerting rules. The case files can then be reported out and acted upon (e.g., based on satisfying the alerting rules) and/or stored for subsequent analysis and use.

Abstract: Disclosed are systems, methods, and techniques for combinable gift card components during a checkout process in a retail environment. A gift card can include a first gift card component of a first type, the first gift card component including a first identifier (e.g., barcode), and a second gift card component of a second type that can be different from the first type and separate from the first gift card component, having a second identifier. The first and second identifiers can be scanned and used to associate the first gift card component with the second gift card component. The second gift card component can be an envelope or sleeve that can be a similar size and/or a similar shape as the first gift card component. The second gift card component can permanently attach to the first gift card component during the checkout process to form the gift card.

Abstract: Disclosed herein are tamperproof gift cards. A gift card can include: a first identifier printed in permanent and visible ink on a treated first portion of the gift card and a second identifier printed in a matrix of ink dots on a second portion that obscures the second identifier. Attempting to remove the first identifier may cause visible indicators of tampering on the first portion. The matrix can include reactive and other non-reactive ink dots that, as printed, have a same visible appearance. The second identifier can be represented by the reactive ink dots. Rubbing the matrix with a physical object can cause the reactive and non-reactive ink dots to have different physical appearances so that the second identifier becomes visible. The gift card can also include tamperproof properties applied in layers that may cause modifications to the first or second portions of the gift card to become permanently visible.

Abstract: The disclosed technology provides for automatically detecting and responding to potentially suspicious or risky activity in a retail environment. A method can include receiving, from monitoring devices in a retail environment, a stream of activity data, applying a model to the stream of activity data to identify a portion of the data corresponding to guest activity during a checkout process, identifying whether a risk event is associated with the activity, determining a guest risk impact score, selecting (i) a particular manual response from among candidate manual responses and (ii) a particular automated response from among candidate automated responses based on the risk impact score satisfying manual response criteria and/or automated response criteria, transmitting instructions to a POS terminal to implement the particular automated response, and/or transmitting instructions to implement the particular manual response to one or more mobile devices, that prompt employees to perform the manual response.

Abstract: The disclosed technology provides for generating best images of a person in a retail environment. A method may include receiving, by an edge computing device from a camera, a continuous stream of image data of the retail environment, detecting, using object detection techniques, a person in the image data, the image data including a group of images that are part of a time series, generating bounding boxes for each of the group of images around the person based on detecting the person as they move in the images, identifying, based on applying a features model to each bounding box, at least one feature of the group of images depicting the person, selecting a subset of the bounding boxes having at least one feature that satisfies best images criteria, the subset having best images of the person, and returning the best images of the person.

Abstract: The disclosed technology provides for automatically detecting and responding to potentially suspicious or risky activity in a retail environment. A method can include receiving, from monitoring devices in a retail environment, a stream of activity data, applying a model to the stream of activity data to identify a portion of the data corresponding to guest activity during a checkout process, identifying whether a risk event is associated with the activity, determining a guest risk impact score, selecting (i) a particular manual response from among candidate manual responses and (ii) a particular automated response from among candidate automated responses based on the risk impact score satisfying manual response criteria and/or automated response criteria, transmitting instructions to a POS terminal to implement the particular automated response, and/or transmitting instructions to implement the particular manual response to one or more mobile devices, that prompt employees to perform the manual response.

Abstract: Disclosed are systems and methods for determining whether an unknown product matches a scanned barcode during checkout. The system includes a checkout lane having a flatbed scanning area with scanning devices and a point of sale (POS) terminal that scans a product identifier of an unknown product, identifies a product associated with the scanned product identifier, and transmits, to a computing system, product information. An overhead camera idnentifies, based on detecting an optical signal from the POS terminal, that a scanning event occurred, captures image data of the unknown product, and transmits, to the computing system, the image data.

Abstract: Disclosed combinable gift card components for a gift card purchase. A gift card can include a card component having a front surface, a back surface, a window, and a first identifier, and a secure insert component having: a secure insert portion with a second identifier, teeth at a leading edge of the secure insert component to mate with corresponding teeth of a middle layer of the card component for fixed alignment of the secure insert component inside the card component, an adhesive-resistant covering that can fold over the secure insert portion to hide the second identifier before the secure insert component is inserted into the card component, and a tab affixed to an end of the adhesive-resistant covering that can be pulled to cause the adhesive-resistant covering to unfold out from inside the card component to reveal the second identifier through the window.

Abstract: Disclosed herein are tamperproof gift cards. A gift card can include: a first identifier printed in permanent and visible ink on a treated first portion of the gift card and a second identifier printed in a matrix of ink dots on a second portion that obscures the second identifier. Attempting to remove the first identifier may cause visible indicators of tampering on the first portion. The matrix can include reactive and other non-reactive ink dots that, as printed, have a same visible appearance. The second identifier can be represented by the reactive ink dots. Rubbing the matrix with a physical object can cause the reactive and non-reactive ink dots to have different physical appearances so that the second identifier becomes visible. The gift card can also include tamperproof properties applied in layers that may cause modifications to the first or second portions of the gift card to become permanently visible.

Abstract: The disclosed system for performing a gift card purchase and activation in a retail environment can include a card retention apparatus having a unidirectional card removal component and a gift card, a card identifier and access code system to generate and assign unique identifying information to the card, and a printing device to print at least a portion of the unique information onto a surface of the card. A point of sale (POS) terminal can: identify the card for purchase, transmit, to the system, a request for the card's unique information, the request including a public encryption key, receive, in response to the system generating and encrypting the unique information using the public key, the encrypted information for the card, decrypt, using an associated private key, the encrypted information, and generate instructions for applying, via the printing device, the at least portion of the unique information onto the card's surface.

Abstract: Disclosed are systems, methods, and techniques for combinable gift card components during a checkout process in a retail environment. A gift card can include a first gift card component of a first type, the first gift card component including a first identifier (e.g., barcode), and a second gift card component of a second type that can be different from the first type and separate from the first gift card component, having a second identifier. The first and second identifiers can be scanned and used to associate the first gift card component with the second gift card component. The second gift card component can be an envelope or sleeve that can be a similar size and/or a similar shape as the first gift card component. The second gift card component can permanently attach to the first gift card component during the checkout process to form the gift card.

Abstract: Described herein are systems and methods for determining whether a scanning motion occurred during a checkout process. The system includes a checkout lane having a scanning area that receives products to be purchased by a user, scanning devices, a point of sale (POS) terminal that identifies a product based on a scan, using the scanning devices, of a product identifier for the product as the product is moved through the scanning area, and an overhead camera that captures image data of the user's body movements and transmits, to a computing system, the image data. The computing system can, during runtime, identify whether a scanning motion occurred during the user's body movements based on application of one or more motion identification models to the image data and determine, based on identification of the scanning motion, that the user performed an affirmative scan during the checkout process.

Abstract: Described herein are systems and methods for generating a watch list of users who pose specific security threats to a store. The method can include retrieving, by a computer system from a data store, case files that document activity that poses a security threat by a user at the store, predicting, based on applying prediction models to the case files, future activity associated with the case files, determining threat scores for the case files based on the predicted future activity, ranking the case files into a candidate list from highest to lowest threat score, generating a watch list for the store that includes a subset of the ranked case files based on which case files pose a greatest current threat to the store, generating summary videos for each case file in the watch list, and transmitting the watch list and summary videos to a user device.

Abstract: Described herein are systems and methods for generating a watch list of users who pose specific security threats to a store. The method can include retrieving, by a computer system from a data store, case files that document activity that poses a security threat by a user at the store, predicting, based on applying prediction models to the case files, future activity associated with the case files, determining threat scores for the case files based on the predicted future activity, ranking the case files into a candidate list from highest to lowest threat score, generating a watch list for the store that includes a subset of the ranked case files based on which case files pose a greatest current threat to the store, generating summary videos for each case file in the watch list, and transmitting the watch list and summary videos to a user device.

Abstract: Described herein are systems and methods for determining whether a scanning motion occurred during a checkout process. The system includes a checkout lane having a scanning area that receives products to be purchased by a user, scanning devices, a point of sale (POS) terminal that identifies a product based on a scan, using the scanning devices, of a product identifier for the product as the product is moved through the scanning area, and an overhead camera that captures image data of the user's body movements and transmits, to a computing system, the image data. The computing system can, during runtime, identify whether a scanning motion occurred during the user's body movements based on application of one or more motion identification models to the image data and determine, based on identification of the scanning motion, that the user performed an affirmative scan during the checkout process.