Abstract: A computer executed process for mimicking human dialog, referred to herein as a “humanoid” or “humanoid system,” can be configured to provide automated customer support. The humanoid can identify a support issue for a customer, as well as a customer support campaign corresponding to the support issue. The humanoid can identify at least one machine learning model associated with the customer support campaign and can communicate with the customer using the at least one machine learning model. The humanoid can execute a support action to resolve the support issue.

Abstract: A computer executed process for mimicking human dialog, referred to herein as a “humanoid” or “humanoid process software,” can be configured to participate in multi-parry conversations. The humanoid can monitor electronic communications in a conversation involving the humanoid and at least one other party. The humanoid can model the electronic communications by uniquely identifying each of the electronic communications as a stream of data. For example, the data can be labeled and sorted in a database and/or arranged in a nodal graph representation. The humanoid can participate in the conversation based on the modeling.

Abstract: Catalytic compositions for depolymerizing polyolefin-based waste material into useful petrochemical products and methods of use are described. The catalytic compositions are mixed metal oxides demonstrating equal or higher conversion than noncatalytic pyrolysis. These mixed metal oxide catalysts and a polyolefin-based material are heated in the presence of oxygen to form a product comprising one or more olefin monomers.

Abstract: The subject disclosure is directed towards three-dimensional object fabrication using an implicit surface representation as a model for surface geometries. A voxelized space for the implicit surface representation, of which each machine addressable unit includes indirect surface data, may be used to control components of an apparatus when that apparatus fabricates a three-dimensional object. Instructions generated using this representation may cause these components to move to surface positions and deposit source material.

Abstract: Systems and methodologies that facilitate delegation of keyset management to a platform presenting a centralized health-related data repository are provided. Effectively, a central keyset manager is provided that generates, manages and distributes key material to client applications and servers deploying the platform. Thus, communications with the platform storing sensitive health-related data can be secured without incurring the costs associated with implementing and enforcing policies associated with key generation and expiration among a plurality of servers and client applications. Additionally, the innovation can scale keyset management to meet short term demand needs.

Abstract: A consent management system is described which manages an entity's consent to consume application functionality on a per-feature level of granularity. To perform this task, the consent management system maintains consent information which describes a plurality of use conditions associated with the features of the application functionality. In one case, the consent information has a hierarchical data structure that identifies a hierarchy of application features. In operation, the consent management system accesses the content information whenever an entity seeks to access a particular application feature; it grants or denies access to the feature based on the consent information. The consent management system also includes a consent maintenance module that allows an administrator (or other entity) to cancel or modify any use condition in the consent information.

Abstract: An authorization framework is provided that protects data records in a platform, such as a service-based platform, by requiring multiple level entities to be authorized with respect to the data records. For example, the data records can have an associated owner user that can grant access to other users with respect to the data. Additionally, however, the user can also grant access to certain applications that access the platform such that the data records can be initially closed for a user requiring the user to explicitly grant desired access to applications and/or users. In this regard, applications can be forbidden from accessing the data, even on behalf of the user, unless expressly authorized to do so by the user. Thus, the user can make informed decisions regarding who is to have access to its data.

Abstract: A consent management system is described which manages an entity's consent to consume application functionality on a per-feature level of granularity. To perform this task, the consent management system maintains consent information which describes a plurality of use conditions associated with the features of the application functionality. In one case, the consent information has a hierarchical data structure that identifies a hierarchy of application features. In operation, the consent management system accesses the content information whenever an entity seeks to access a particular application feature; it grants or denies access to the feature based on the consent information. The consent management system also includes a consent maintenance module that allows an administrator (or other entity) to cancel or modify any use condition in the consent information.

Abstract: An authentication mechanism is provided for a web method platform that allows homogeneous access for different types of clients according to a bootstrapping procedure utilized to establish the session. Different clients can be assigned different levels of trust based in part on the bootstrapping procedure and/or information provided during the procedure. The bootstrapping procedure can produce a token that is used by the clients in subsequent requests to provide previous authentication or state information to the platform. The token can comprise a shared secret used to ensure integrity of communications in some cases, and the token can be opaque to the client. Tokens can expire and require a client to re-bootstrap to provide higher levels of authentication protection, and tokens can be shared among a plurality of application servers to facilitate effective handling of requests in a farmed environment.

Abstract: Applications are protected from being exposed to exploits and instabilities due to memory operations involving zero byte allocations. Memory operations involving a zero byte allocation are handled by a zero byte memory manager. When an application requests a zero byte allocation, a pointer to a protected part of memory is returned such that when the application attempts to read and/or write to the location the program flow is interrupted.

Abstract: Embodiments are described for removing malicious code from a file in a first file format by converting the file into a converted file of a second file format. In embodiments, converting the file eliminates malicious code embedded within the file from being stored in the converted file. The conversion is performed within a restricted computer process that has restricted privileges limiting its access to an operating system and an underlying computer system. As a result, even if malicious code embedded within the file executes while the file is being converted into the converted file, the damage to a computer system is mitigated because of the limited privileges provided to the restricted process.

Abstract: Systems and methodologies that facilitate delegation of keyset management to a platform presenting a centralized health-related data repository are provided. Effectively, a central keyset manager is provided that generates, manages and distributes key material to client applications and servers deploying the platform. Thus, communications with the platform storing sensitive health-related data can be secured without incurring the costs associated with implementing and enforcing policies associated with key generation and expiration among a plurality of servers and client applications. Additionally, the innovation can scale keyset management to meet short term demand needs.

Abstract: An authorization framework is provided that protects data records in a platform, such as a service-based platform, by requiring multiple level entities to be authorized with respect to the data records. For example, the data records can have an associated owner user that can grant access to other users with respect to the data. Additionally, however, the user can also grant access to certain applications that access the platform such that the data records can be initially closed for a user requiring the user to explicitly grant desired access to applications and/or users. In this regard, applications can be forbidden from accessing the data, even on behalf of the user, unless expressly authorized to do so by the user. Thus, the user can make informed decisions regarding who is to have access to its data.

Abstract: An authentication mechanism is provided for a web method platform that allows homogeneous access for different types of clients according to a bootstrapping procedure utilized to establish the session. Different clients can be assigned different levels of trust based in part on the bootstrapping procedure and/or information provided during the procedure. The bootstrapping procedure can produce a token that is used by the clients in subsequent requests to provide previous authentication or state information to the platform. The token can comprise a shared secret used to ensure integrity of communications in some cases, and the token can be opaque to the client. Tokens can expire and require a client to re-bootstrap to provide higher levels of authentication protection, and tokens can be shared among a plurality of application servers to facilitate effective handling of requests in a farmed environment.

Abstract: Applications are protected from being exposed to exploits and instabilities due to memory operations involving zero byte allocations. Memory operations involving a zero byte allocation are handled by a zero byte memory manager. When an application requests a zero byte allocation, a pointer to a protected part of memory is returned such that when the application attempts to read and/or write to the location the program flow is interrupted.

Abstract: Embodiments are described for removing malicious code from a file in a first file format by converting the file into a converted file of a second file format. In embodiments, converting the file eliminates malicious code embedded within the file from being stored in the converted file. The conversion is performed within a restricted computer process that has restricted privileges limiting its access to an operating system and an underlying computer system. As a result, even if malicious code embedded within the file executes while the file is being converted into the converted file, the damage to a computer system is mitigated because of the limited privileges provided to the restricted process.

Abstract: An answer wizard drop-down menu for providing users quick and efficient access to help utilities, including help files and wizards provided by a software application, is provided. An answer wizard drop-down edit control and interface is located in a conspicuous, but non-obstructive location on a software application graphical interface. An edit control allows a user to enter a question regarding some desired functionality of the application. In response to the user's question, the user is presented with a list of potential answers to the question in a drop-down menu. If the user finds an acceptable answer to her question in the list of potential answers, the user selects the acceptable answer, and an appropriate help file application is launched to provide the user assistance with the functionality about which the user has questions. Each question so asked by the user is saved in a list of most recently used items.