Abstract: A method and apparatus are provided for providing custom product support for a computer program based on levels of execution instability. The execution of a software program is monitored over a period of time to determine the execution stability of the program. Based upon the monitoring and upon one or more threshold levels of instability, the execution stability of the program is categorized. Based upon the categorization, custom program support may be provided for a user of the computer system executing the program. For instance, based on the categorization free or reduced fee product support may be provided.

Abstract: A contextually sensitive user interface for defining an e-mail message handling rule is provided. The user interface includes one or more user interface objects for specifying conditions for the rule and one or more user interface objects for defining the actions to be performed if the specified conditions are met. The conditions that are displayed within the user interface for selection are chosen, at least in part, based upon the context in which a request to create the e-mail handling rule is received. The displayed conditions may be based, in part, upon the contexts of reading an e-mail message, creating an e-mail message, creating an alert subscription, or selecting a user name.

Abstract: A system and method for managing health information. The system may include a server configured to execute an account interface module enabling a user to access a user account, wherein a plurality of healthcare record items are stored on a server, via a user client device. The server may also be configured to execute an upload module that is configured to receive a digitally signed, original version of a healthcare record item from a content supplier, and an editor module configured to enable a user to make a user edit, thereby producing an updated version of the healthcare record item. The server may also be configured to execute a provenance module to determine whether the user edit affects the digitally signed data, and accordingly remove or replace the digital signature, and a download module to download the updated version of the healthcare record item to a content recipient.

Abstract: A method, apparatus, system, and user interface are provided for managing e-mail rules and alert subscriptions from multiple sources. Alert messages and persistent state objects, such as cookies, are examined to determine whether they relate to an alert subscription. If an e-mail message or persistent state object is determined to relate to an alert subscription, a network address for a subscription source identified by the contents of the e-mail message or state object are added to a list of subscription sources. A request may then be received to manage one or more alert subscriptions. In response to the request, each subscription source identified in the list of subscription sources is validated. Each validated subscription source is added to a current subscriptions list, which is displayed to a user. Each subscription in the current subscriptions list may be modified or deleted by the user through a unified user interface for managing e-mail rules and alert subscriptions.

Abstract: A method and apparatus for notifying a computer user of the occurrence of an event are provided. An indication is received that an event has occurred. In response to receiving the indication, a notification window is gradually displayed by varying the opacity of the window. When the event comprises the receipt of a new electronic mail message, the notification window includes a notification message indicating that the new electronic mail message has been received. If a predetermined period of time elapses without a selection of the new message notification window being received, the window is gradually removed. The new message notification window may be displayed above the displays provided by other executing applications.

Abstract: A method, apparatus, system, and user interface are provided for managing e-mail rules and alert subscriptions from multiple sources. Alert messages and persistent state objects, such as cookies, are examined to determine whether they relate to an alert subscription. If an e-mail message or persistent state object is determined to relate to an alert subscription, a network address for a subscription source identified by the contents of the e-mail message or state object are added to a list of subscription sources. A request may then be received to manage one or more alert subscriptions. In response to the request, each subscription source identified in the list of subscription sources is validated. Each validated subscription source is added to a current subscriptions list, which is displayed to a user. Each subscription in the current subscriptions list may be modified or deleted by the user through a unified user interface for managing e-mail rules and alert subscriptions.