Patents by Inventor Christopher D. Baldwin

Christopher D. Baldwin has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11832149
    Abstract: The present disclosure provides a communication system and method, among other things. As a non-limiting example, the method includes receiving a call from a caller, parking the call, and while the call is parked, determining a paging target for the call. The method may further include paging a first target area in an attempt to summon the paging target to retrieve the parked call. The method may further include paging a second target area in an attempt to summon the paging target to retrieve the parked call, receiving a response from the paging target, and based on the response received from the paging target, connecting the paging target with the caller.
    Type: Grant
    Filed: February 16, 2021
    Date of Patent: November 28, 2023
    Assignee: Avaya Management L.P.
    Inventors: Mehmet Balasaygun, Christopher D. Baldwin, Kurt Haserodt, David Chavez
  • Publication number: 20220264259
    Abstract: The present disclosure provides a communication system and method, among other things. As a non-limiting example, the method includes receiving a call from a caller, parking the call, and while the call is parked, determining a paging target for the call. The method may further include paging a first target area in an attempt to summon the paging target to retrieve the parked call. The method may further include paging a second target area in an attempt to summon the paging target to retrieve the parked call, receiving a response from the paging target, and based on the response received from the paging target, connecting the paging target with the caller.
    Type: Application
    Filed: February 16, 2021
    Publication date: August 18, 2022
    Inventors: Mehmet Balasaygun, Christopher D. Baldwin, Kurt Haserodt, David Chavez
  • Publication number: 20210227389
    Abstract: The present disclosure provides a communication system and method, among other things. As a non-limiting example, the method includes registering a first user device as a first Multi Device Access (MDA) device for a user, registering several other user devices as MDA devices for the user, marking the first user device with a first alerting priority, marking the other devices with a second alerting priority that is different from the first alerting priority, receiving an incoming call for the user, and causing the first user device to alert for the incoming call at a different time than the other user devices based on the first alerting priority being different from the second alerting priority.
    Type: Application
    Filed: January 17, 2020
    Publication date: July 22, 2021
    Inventors: Christopher D. Baldwin, Tibor Lukac, Kurt Haserodt
  • Patent number: 9426021
    Abstract: An initial request is received to establish a communication session. The initial request contains a communication address of a first communication device. A communication server detects that the communication session cannot be established across a primary network. In response, the initial request is repurposed by changing the first communication address to a second communication address. The changed request is sent to a communication system, which adds a field to the changed request that indicates that the changed request is to be sent via a secondary network. The changed request is sent with the field to the communication server. The changed request with the second communication address is sent to a gateway to establish the communication session across a secondary network. A portion of the communication session is established using the second communication address. The first communication address is sent in the portion of the communication session using Dual-Tone-Multi-Frequency (DTMF).
    Type: Grant
    Filed: June 25, 2013
    Date of Patent: August 23, 2016
    Assignee: Avaya Inc.
    Inventors: Harsh V. Mendiratta, Chandra Ravipati, Christopher D. Baldwin, Rickie E. Meis, Mark T. Rolfs
  • Patent number: 9100467
    Abstract: Methods and systems for supporting the alternate routing of calls between endpoints, such as session initiation protocol (SIP) endpoints, are provided. An inner gateway alternate route (IGAR) application is invoked when the primary, Internet protocol, communication network is overloaded or otherwise unable to handle a call. The IGAR application assigns incoming and outgoing trunks, and serves as a contact point for session managers in routing the trunk call.
    Type: Grant
    Filed: March 13, 2012
    Date of Patent: August 4, 2015
    Assignee: Avaya Inc.
    Inventors: Christopher D. Baldwin, Milo{hacek over (s)} Pujić, Kurt H. Haserodt, Benny Rodrig, Dan Gluskin, Harsh V. Mendiratta, Amerjit Sandhu, Mark Rolfs, James Douglas Free
  • Publication number: 20140325258
    Abstract: An initial request is received to establish a communication session. The initial request contains a communication address of a first communication device. A communication server detects that the communication session cannot be established across a primary network. In response, the initial request is repurposed by changing the first communication address to a second communication address. The changed request is sent to a communication system, which adds a field to the changed request that indicates that the changed request is to be sent via a secondary network. The changed request is sent with the field to the communication server. The changed request with the second communication address is sent to a gateway to establish the communication session across a secondary network. A portion of the communication session is established using the second communication address. The first communication address is sent in the portion of the communication session using Dual-Tone-Multi-Frequency (DTMF).
    Type: Application
    Filed: June 25, 2013
    Publication date: October 30, 2014
    Inventors: Harsh V. Mendiratta, Chandra Ravipati, Christopher D. Baldwin, Rickie E. Meis, Mark T. Rolfs
  • Patent number: 8718261
    Abstract: A distributed call control system is provided that can allot bandwidth amongst several call controllers. The distributed call control system includes one or more access elements that interface with a cloud that execute two or more instances of call processing servers that administer call control. The cloud members negotiate and determine bandwidth allocation amongst the members and the access elements. If an access element requires more bandwidth, the access element assesses its own needs and requests more bandwidth from the cloud. The negotiation and requests for bandwidth are accomplished with a set of dynamic and static bandwidth data that regiment the control of the bandwidth.
    Type: Grant
    Filed: July 21, 2011
    Date of Patent: May 6, 2014
    Assignee: Avaya Inc.
    Inventors: James Douglas Free, Christopher D. Baldwin, Chandra Mouli Ravipati, Gordon R. Brunson
  • Publication number: 20130163433
    Abstract: Methods and systems for supporting the alternate routing of calls between endpoints, such as session initiation protocol (SIP) endpoints, are provided. An inner gateway alternate route (IGAR) application is invoked when the primary, Internet protocol, communication network is overloaded or otherwise unable to handle a call. The IGAR application assigns incoming and outgoing trunks, and serves as a contact point for session managers in routing the trunk call.
    Type: Application
    Filed: March 13, 2012
    Publication date: June 27, 2013
    Applicant: Avaya Inc.
    Inventors: Christopher D. Baldwin, Milos Pujic, Kurt H. Haserodt, Benny Rodrig, Dan Gluskin, Harsh V. Mendiratta, Amerjit Sandhu, Mark Rolfs, James Douglas Free
  • Publication number: 20130022192
    Abstract: A distributed call control system is provided that can allot bandwidth amongst several call controllers. The distributed call control system includes one or more access elements that interface with a cloud that execute two or more instances of call processing servers that administer call control. The cloud members negotiate and determine bandwidth allocation amongst the members and the access elements. If an access element requires more bandwidth, the access element assesses its own needs and requests more bandwidth from the cloud. The negotiation and requests for bandwidth are accomplished with a set of dynamic and static bandwidth data that regiment the control of the bandwidth.
    Type: Application
    Filed: July 21, 2011
    Publication date: January 24, 2013
    Applicant: AVAYA INC.
    Inventors: James Douglas Free, Christopher D. Baldwin, Chandra Mouli Ravipati, Gordon R. Brunson
  • Patent number: 7613106
    Abstract: In one configuration, the present invention is directed to an enterprise network that includes geographically dislocated first and second network regions 202 and 206 communicating with one another through first and second networks 252 and 248 and respectively comprising first and second gateways 220 and 224 and first and second groupings of trunks. A common electronic address is associated with the second grouping of trunks. A media server 200 is positioned in the first network region 202 that includes an inter-gateway routing agent 260. The first network region transmits, as part of the establishment of a real-time or near real-time communication between first and second subscribers respectively in the first and second network regions, the common address to the second gateway 224. After the outgoing communication is answered by the second gateway 224, the first network region transmits in band to the second gateway 224 a user identifier associated with the second subscriber and/or a phantom user.
    Type: Grant
    Filed: September 19, 2005
    Date of Patent: November 3, 2009
    Assignee: Avaya Inc.
    Inventors: Christopher D. Baldwin, Donald E. Gillespie, Pamela G. McGovern, Albert D. Pessot