Abstract: An additive manufacturing system enables continual production of three-dimensional objects without operator intervention. The system is configured to form an object on a planar member, rotate the planar member 180° to enable gravity to move the object from the planar member to an object transport, which carries the object to a receptacle for storage and later processing. The opposite side of the planar member is then available for manufacture of another object and the planar member is again rotated following manufacture of the object so it can be removed and carried to the receptacle. The alternating formation of objects on opposite sides of the planar member continues until a predetermined number of objects has been made. The planar member can include one or more heaters to heat the surface on which an object is formed to facilitate release of the object once the planar member has been rotated.

Abstract: An apparatus and a method for fabricating a magnetic material with variable magnetic alignment are disclosed. For example, the apparatus includes a reservoir storing magnetic particles, a heater coupled to the reservoir to melt the magnetic particles, a nozzle coupled to the reservoir to receive the magnetic particles that are melted, wherein the nozzle includes a rotatable collar that includes at least one magnet, a platform below the nozzle to receive the magnetic particles that are melted that are dispensed by the nozzle, and a controller communicatively coupled to the heater, the nozzle, and the platform to control operation of the heater, the nozzle, the rotatable collar of the nozzle, and the platform.

Abstract: A shaped ceramic or metallic object is formed by sectioning a model of a shaped body into 2-dimensional slices. For each slice, a toner material is electrostatically printed on a polymer sheet. The toner material includes solid particles. The printed sheets are assembled into a stack and the stack is depolymerized and sintered to form the ceramic object.

Abstract: An additive manufacturing system enables continual production of three-dimensional objects without operator intervention. The system is configured to form an object on a planar member, rotate the planar member 180° to enable gravity to move the object from the planar member to an object transport, which carries the object to a receptacle for storage and later processing. The opposite side of the planar member is then available for manufacture of another object and the planar member is again rotated following manufacture of the object so it can be removed and carried to the receptacle. The alternating formation of objects on opposite sides of the planar member continues until a predetermined number of objects has been made. The planar member can include one or more heaters to heat the surface on which an object is formed to facilitate release of the object once the planar member has been rotated.

Abstract: Methods herein form a photoresist on an exterior of a cylinder and expose the photoresist to a light source while rotating the cylinder. Such methods develop the photoresist, after exposing, to change the photoresist into a patterned protective layer on the exterior of the cylinder. Then, these methods pattern the exterior of the cylinder while rotating the cylinder using the patterned protective layer to produce a patterned cylinder.

Abstract: The present teachings described a bias charging member and a method of manufacture. The bias charging member includes a conductive core and an outer surface layer disposed on the conductive core. The outer surface layer includes a water soluble polyamide resin, and a water soluble aminoplast resin.

Abstract: The present teachings described a bias charging member and a method of manufacture. According to an embodiment, there is provided a bias charging member. The bias charging member includes an outer surface layer disposed on the conductive core. The outer surface layer includes silicone microspheres having an average size of from 1 micron to 15 microns present in an amount of from about 5 to about 40 weight percent of the outer layer.

Abstract: The present teachings described a bias charging member and a method of manufacture. The bias charging member includes a conductive core and an outer surface layer disposed on the conductive core. The outer surface layer includes a water soluble polyamide resin, and a water soluble aminoplast resin.

Abstract: The present teachings described a bias charging member and a method of manufacture. According to an embodiment, there is provided a bias charging member. The bias charging member includes an outer surface layer disposed on the conductive core. The outer surface layer includes ceramic microspheres having an average size of from 1 micron to 40 microns present in an amount of from about 5 to about 40 weight percent of the outer layer.

Abstract: Methods herein form a photoresist on an exterior of a cylinder and expose the photoresist to a light source while rotating the cylinder. Such methods develop the photoresist, after exposing, to change the photoresist into a patterned protective layer on the exterior of the cylinder. Then, these methods pattern the exterior of the cylinder while rotating the cylinder using the patterned protective layer to produce a patterned cylinder.

Abstract: A communication session analyzer is integrated or otherwise coupled to an audio player to generate a system for analyzing voice-based communication sessions. Embodiments of the system also include a data store and an output device, respectively. The analyzer identifies a communication session attribute. An automated or human reviewer of a stored communication session forwards an assessment for an observed communication session. The data store receives and stores the communication session attribute with the assessment in a common format. Alternatively, an output device generates a representation that includes the communication session attribute and the assessment. When customer feedback is available for a particular communication session, the system identifies the communication session as one that should be reviewed.

Abstract: A process for making toner particles is provided. In embodiments, a suitable process includes adding a washing aid agent to toner particles at the time of washing the toner particles prior to their drying and recover. The washing aid agent assist in the removal of ionic species, including surfactants and ions that are part of the emulsion aggregation process, from the resulting toner particles. Utilization of the washing aid agent produces toner particles having improved charging characteristics.

Abstract: Systems and methods for analyzing contact center interactions are provided. In this regard, a representative method includes: receiving information corresponding to an interaction between a contact center agent and a customer; and assessing quality of the interaction based, at least in part, on information corresponding to at least one of: a history of the customer; and an event corresponding to the customer and occurring subsequent to the interaction.

Abstract: Included are embodiments of systems and methods for recording data related to a communication. One exemplary embodiment, among others includes receiving data related to a communication from a communications device, recording at least a portion of the data related to the communication, determining a time of reduced network activity and sending at least a portion of the data related to the communication to a central recording server at a time of low network activity.

Abstract: A toner composition that includes at least one low molecular weight amorphous polyester resin, at least one high molecular weight amorphous polyester resin, at least one crystalline polyester resin, at least one wax, at least one biocide and at least one colorant, and wherein the toner composition has a minimum fusing temperature of from about 100° C. to about 125° C.

Abstract: Systems and methods for analyzing communication sessions are provided. A representative method includes: recording the communication session; identifying those portions of the communication session not containing speech of at least one of an agent and a customer; and performing processing on the recording of the communication session based, at least in part, on whether the portions contain speech of at least one of the agent and the customer.

Abstract: A process for making particles is provided. In embodiments, a suitable process includes adding a rheology modifier to an emulsion utilized to form toner particles. The rheology modifier permits the use of a higher solid content in the emulsion, with a resulting higher yield of toner particles, without requiring the use of powerful mixing equipment.

Abstract: A process for making toner particles is provided. In embodiments, a suitable process includes adding a washing aid agent to toner particles at the time of washing the toner particles prior to their drying and recover. The washing aid agent assist in the removal of ionic species, including surfactants and ions that are part of the emulsion aggregation process, from the resulting toner particles. Utilization of the washing aid agent produces toner particles having improved charging characteristics.

Abstract: A speech analyzer is integrated or otherwise coupled to an audio player. The speech analyzer is used to identify recorded communication sessions in accordance with a search criterion. A search criterion may be spoken or otherwise communicated to the speech analyzer. Results generated by the speech analyzer are converted into visual information that is presented to a user of the speech analyzer. Results generated by the speech analyzer can be cached for real-time user review while the speech analyzer processes additional stored conversations.

Abstract: Systems and methods for analyzing audio components of communications are provided. In this regard, a representative system incorporates an audio analyzer operative to: receive information corresponding to an audio component of a communication session; generate text from the information; and integrate the text with additional information corresponding to the communication session, the additional information being integrated in a textual format.