Abstract: A method for controlling a call in a first controlled facility includes connecting an inmate in the first controlled facility to the call when each party of the call is verified, testing incoming audio on the call to detect a controlled facility tone from a second controlled facility, and transmitting a notification of a violation by the inmate when the controlled facility tone is detected in the incoming audio.

Abstract: An exemplary embodiment provides for a computer-implemented method for processing a secure facility resident request. The method includes accepting a request type selection by the secure facility resident, providing a request form corresponding to the request type, accepting input for the request form and routing the request form to secure facility staff for review. The method additionally includes routing the request form back to the secure facility resident if further information is required and if the further information is required, accepting the further information from the secure facility resident.

Abstract: An exemplary embodiment provides for a computer-implemented method for self-selection into a familial-based discount telephonic rate program. The method includes receiving an indication that a person is related to a current participant of the familial-based discount telephonic rate program and adding a person to the familial-based discount telephonic rate program as a relative to a current participant. The computer-implemented method further includes providing discounted telephone call rates for phone calls between the person and the current participant.

Abstract: A method for controlling a call in a first controlled facility includes connecting an inmate in the first controlled facility to the call when each party of the call is verified, testing incoming audio on the call to detect a controlled facility tone from a second controlled facility, and transmitting a notification of a violation by the inmate when the controlled facility tone is detected in the incoming audio.

Abstract: Geoposition data is gathered from financial transactions, digital communications, or digital files that have been exchanged between individuals, within a detention facility and individuals who are not subject to a detention environment. The geoposition data is visually represented allowing the geographical relationships between outside parties and individuals within detention facilities to be seen. A system and method of visually representing relationships, such as transactions, communications, associations or other commonalities, between individuals in detention environments (such as prisons or detention facilities) with one or more individuals within or external to such detention environments.

Abstract: An exemplary embodiment provides for a computer-implemented method that generates a time-based multivariable secure facility alarm. The method includes selecting a person for alert monitoring, alert monitor criteria pertaining to the person and alarm notification rules. When an occurrence that satisfies the alert monitor criteria are detected, an alarm notification, based upon the alarm notification rules, is generated. The method's alert monitor criteria include at least two events and a time period such that the alert monitor criteria is satisfied when the at least two events occur within the time period. Additionally, at least one event of the at least two events is a non-telephonic event.

Abstract: A method for controlling a call in a first controlled facility includes connecting an inmate in the first controlled facility to the call when each party of the call is verified, testing incoming audio on the call to detect a controlled facility tone from a second controlled facility, and transmitting a notification of a violation by the inmate when the controlled facility tone is detected in the incoming audio.

Abstract: A system and method for identity verification in a detention environment and for tracking information between individuals in a detention environment with individuals who are not in the detention environment across disparate functional systems.

Abstract: A system and method of visually representing relationships, such as transactions, communications, associations or other commonalities, between individuals in detention environments (such as prisons or detention facilities) with one or more individuals within or external to such detention environments.