Abstract: In one embodiment, a method includes obtaining geographic information from a first party when the first party attempts to join a collaborative session, and identifying a first geographic region, using the geographic information, within which the first party is located. A first multipoint control unit (MCU) located within the first geographic region is identified for use in a dial out to establish a first audio connection for use by at least the first party during the collaborative session. The method also includes establishing a voice over Internet Protocol (VoIP) connection configured to shunt video between the first party and a cloud during the collaborative session, and causing the first MCU to dial out to establish the first audio connection to the cloud. The first audio connection is configured to shunt audio between the first party and the cloud while the VoIP connection shunts the video between the first party and the cloud.

Abstract: Providing an announcement for a multiparty communication session involves establishing a communication session between at least two endpoints. A request to add an added endpoint to the communication session is received. A procedure to provide an announcement to the endpoints of the communication session is initiated. The announcement is played in response to determining a status of a media path of the added endpoint, and is provided from a rendering of a participant identifier associated with the added endpoint.

Abstract: In one embodiment, a method includes obtaining a potential bandwidth deduction at a call agent, the call agent being associated with an intercluster call admission control (CAC) arrangement in which bandwidth is shared, the potential bandwidth deduction being associated with a session. The method also includes determining whether the potential bandwidth deduction is a duplicate bandwidth deduction, deducting the potential bandwidth deduction from a bandwidth bucket when it is determined that the potential bandwidth deduction is not the duplicate bandwidth deduction, and ignoring the potential bandwidth deduction when it is determined that the potential bandwidth deduction is the duplicate bandwidth deduction.

Abstract: A method for effecting handoff of a communication session between a cellular telephone and a desktop telephone includes anchoring a communication session involving a remote device and a cellular telephone in an enterprise network such that signaling for the communication session passes through an element of the enterprise network; receiving an indication to handoff the communication session from the cellular telephone to a desktop telephone coupled to the enterprise network; placing the remote device in a holding state in response to the indication; and coupling the desktop telephone to the remote device to resume the communication session.

Abstract: Providing an announcement for a multiparty communication session involves establishing a communication session between at least two endpoints. A request to add an added endpoint to the communication session is received. A procedure to provide an announcement to the endpoints of the communication session is initiated. The announcement is played in response to determining a status of a media path of the added endpoint, and is provided from a rendering of a participant identifier associated with the added endpoint.

Abstract: A method for implementing a SIP feature includes, in particular embodiments, establishing a communication session via a communications platform between a first and second user and receiving a request from a third user to join the communication session. The second and third users are from a plurality of users using a shared line. The method further includes integrating communications of the third user into the communication session. In particular embodiments the method includes establishing a communication session between a first and second user via a communications platform. The method also includes receiving a select request that locks the communication session so that a third user cannot resume the communication session with the first user. In particular embodiments the method includes receiving a request from a first user of a shared line to enable a privacy feature that reduces call information generated by the communications platform in remote state notifications.

Abstract: Providing an announcement for a multiparty communication session involves establishing a communication session between at least two endpoints. A request to add an added endpoint to the communication session is received. A procedure to provide an announcement to the endpoints of the communication session is initiated. The announcement is played in response to determining a status of a media path of the added endpoint, and is provided from a rendering of a participant identifier associated with the added endpoint.

Abstract: A method is provided in one example embodiment and includes, at a first call agent, receiving from a first endpoint, a first identifier associated with communication sessions involving the first endpoint. The method also includes receiving from a second call agent associated with a second endpoint, a second identifier associated with communication sessions involving the second endpoint. The method may also include generating a combined identifier associated with communication sessions involving both the first endpoint and the second endpoint. The combined identifier is generated from a combination of the first identifier and the second identifier. The method further includes reserving network resources associated with the communication sessions involving both the first endpoint and the second endpoint.

Abstract: A method is provided in one example embodiment and includes receiving a first portion of an identifier associated with a communication session involving a first endpoint that generated the first portion of the identifier. The method also includes receiving a second portion of the identifier associated with the communication session involving a second endpoint that generated the second portion of the identifier. The method can further include communicating a reservation request associated with a network resource to be allocated for the communication session. The reservation request includes the first portion and the second portion of the identifier.

Abstract: A method for implementing a SIP feature includes, in particular embodiments, establishing a communication session via a communications platform between a first and second user and receiving a request from a third user to join the communication session. The second and third users are from a plurality of users using a shared line. The method further includes integrating communications of the third user into the communication session. In particular embodiments the method includes establishing a communication session between a first and second user via a communications platform. The method also includes receiving a select request that locks the communication session so that a third user cannot resume the communication session with the first user. In particular embodiments the method includes receiving a request from a first user of a shared line to enable a privacy feature that reduces call information generated by the communications platform in remote state notifications.

Abstract: In one embodiment, a method includes obtaining geographic information from a first party when the first party attempts to join a collaborative session, and identifying a first geographic region, using the geographic information, within which the first party is located. A first multipoint control unit (MCU) located within the first geographic region is identified for use in a dial out to establish a first audio connection for use by at least the first party during the collaborative session. The method also includes establishing a voice over Internet Protocol (VoIP) connection configured to shunt video between the first party and a cloud during the collaborative session, and causing the first MCU to dial out to establish the first audio connection to the cloud. The first audio connection is configured to shunt audio between the first party and the cloud while the VoIP connection shunts the video between the first party and the cloud.

Abstract: A method for implementing a SIP feature includes, in particular embodiments, establishing a communication session via a communications platform between a first and second user and receiving a request from a third user to join the communication session. The second and third users are from a plurality of users using a shared line. The method further includes integrating communications of the third user into the communication session. In particular embodiments the method includes establishing a communication session between a first and second user via a communications platform. The method also includes receiving a select request that locks the communication session so that a third user cannot resume the communication session with the first user. In particular embodiments the method includes receiving a request from a first user of a shared line to enable a privacy feature that reduces call information generated by the communications platform in remote state notifications.

Abstract: A system includes a first interface to connect with a network, and a second interface to connect with a telephone device of an enterprise. A unit controls a connection between the first and second interfaces for an outgoing call from the telephone device to a remote telephone device connected to the network. A processor subsystem coupled with the unit operates to initiate communications with a telephone device associated with a supervisor having authority to allow or deny the call. The processor subsystem also operates too present the supervisor with information that includes a purpose or reason for the outgoing call. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.

Abstract: In one embodiment, method can include: receiving an address in a call agent, the address being associated with a call; triggering a trunk group selection algorithm in response to at least a portion of the received address, the trunk group selection algorithm providing a selection result from among a trunk group placeholder and a plurality of trunk groups; and forwarding the call to a trunk group determined by a caller-associated attribute when the selection result comprises the trunk group placeholder.

Abstract: In one embodiment, a method includes obtaining a potential bandwidth deduction at a call agent, the call agent being associated with an intercluster call admission control (CAC) arrangement in which bandwidth is shared, the potential bandwidth deduction being associated with a session. The method also includes determining whether the potential bandwidth deduction is a duplicate bandwidth deduction, deducting the potential bandwidth deduction from a bandwidth bucket when it is determined that the potential bandwidth deduction is not the duplicate bandwidth deduction, and ignoring the potential bandwidth deduction when it is determined that the potential bandwidth deduction is the duplicate bandwidth deduction.

Abstract: A call manager uses a call management application in conjunction with a live dial database to control routing of calls for managed devices. To generate the live dial database, the call management application accesses configured route patterns and enters these patterns into the live dial database. Upon identifying an expansion indicator in a configured route pattern, the call management application accesses dial plan data that includes multiple route pattern definitions that each define a pattern using one or more sub-strings and, for each sub-string, an associated tag. The call management application then enters patterns defined by the route pattern definitions into the live dial database based on various other criteria established for the configured route pattern having the expansion indicator.

Abstract: A system for device registration replication in a packet-based network includes a first call manager and a second call manager that are coupled to the packet-based network. The first and second call managers each control one or more devices and store composite registration information associated with the devices. The first call manager communicates status information to the second call manager in response to a change in the control status of a device controlled by the first call manager. The second call manager updates the composite registration information stored by the second call manager in response to receiving status information from the first call manager.

Abstract: In one embodiment, method can include: receiving an address in a call agent, the address being associated with a call; triggering a trunk group selection algorithm in response to at least a portion of the received address, the trunk group selection algorithm providing a selection result from among a trunk group placeholder and a plurality of trunk groups; and forwarding the call to a trunk group determined by a caller-associated attribute when the selection result comprises the trunk group placeholder.

Abstract: In one embodiment, a scheduling/conferencing system provides a user with the ability to set up a camp-on request for a person invited to attend a conference session in response to one or more selections made by the user via a user interface, which may include a name of the person and a specified action to be taken when the person leaves the conference session. During the conference session, a conference port of the person is camped-on. When the person leaves the conference session and his conference port becomes free, the specified action, which includes an attempt to communicate with the person by the user, is executed. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.

Abstract: In one embodiment, method can include: receiving an address in a call agent, the address being associated with a call; triggering a trunk group selection algorithm in response to at least a portion of the received address, the trunk group selection algorithm providing a selection result from among a trunk group placeholder and a plurality of trunk groups; and forwarding the call to a trunk group determined by a caller-associated attribute when the selection result comprises the trunk group placeholder.