Abstract: A computer-implemented method for managing a contact center having a plurality of agents includes (a) receiving real-time data associated with each of a plurality of agents servicing incoming communications for the contact center, (b) categorizing each of the plurality of agents into a respective one of a plurality of burnout risk categories by processing the real-time data associated with each of the plurality of agents using a trained supervised machine learning model having a plurality of input features, (c) determining, based on a specification of a logical directive, an operation to be performed in relation to at least one agent in the plurality of agents, wherein the specification has at least one condition relating to the categorizing of each of the plurality of agents into the respective one of the plurality of burnout risk categories, and wherein the specification defines the operation to be performed in relation to the at least one agent in the plurality of agents upon the condition being satisfied,

Abstract: A laminate flooring saw system which can be used for both rip cuts and miter cuts in one embodiment includes a first power switch proximate the saw and movable with the saw along a support arm; a second power switch that is not movable with the saw along the support arm; and a third switch movable between a first position wherein application of energy to the saw is dependent upon the position of the second power switch and independent of the position of the first power switch and a second position wherein application of energy to the saw is dependent upon the position of both the first power switch and the second power switch.

Abstract: A laminate flooring saw system which can be used for both rip cuts and miter cuts in one embodiment includes a fence, a base including a first locking member configured to cooperate with the fence to lock the fence along a first fence axis, a second locking member configured to cooperate with the fence to lock the fence along a second fence axis, the second fence axis perpendicular to the first fence axis, and a support arm system positioned above the base for supporting a power tool.

Abstract: A workbench system is disclosed which may include a work surface with a first dog hole, a second dog hole spaced apart from the first dog hole and a plurality of dogs, each of the plurality of dogs including a body defining a first and second securing portion, and a stem portion extending away from the body and configured to fit into the first and second dog holes such that the first securing portions of the first and the second of the plurality of dogs are spaced apart with respect to an axis extending along the first work surface portion at a distance corresponding to a first commonly sized work piece width and the second securing portions of the first and the second of the plurality of dogs are spaced apart with respect to the axis at a distance corresponding to a second commonly sized work piece width.

Abstract: A laminate flooring saw system which can be used for both rip cuts and miter cuts in one embodiment includes a base, a support arm extending above the base, a saw movable along the support arm, and a first power switch, a second power switch, and a third power switch, the first power switch and the second power switch configured such that in a first switch configuration, the saw is energized independent of the position of the third power switch and configured such that in a second switch configuration the saw is energized dependent on the position of the third power switch.

Abstract: A laminate flooring saw system which can be used for both rip cuts and miter cuts in one embodiment includes a fence, a base including a first locking member configured to cooperate with the fence to lock the fence along a first fence axis, a second locking member configured to cooperate with the fence to lock the fence along a second fence axis, the second fence axis perpendicular to the first fence axis and a support arm positioned above the base for supporting a power tool.

Abstract: A laminate flooring saw system which can be used for both rip cuts and miter cuts in one embodiment includes a fence, a base including a first locking member configured to cooperate with the fence to lock the fence along a first fence axis, a second locking member configured to cooperate with the fence to lock the fence along a second fence axis, the second fence axis perpendicular to the first fence axis and a support arm positioned above the base for supporting a power tool.

Abstract: A workbench system in one embodiment includes a first and a second plurality of dog holes in a planar work surface defining a first and a second axis extending in the work surface plane, and a plurality of cutting guides, each of the plurality of cutting guides including a body defining a first securing portion on a first side of the body and a second securing portion on a second side of the body opposite to the first side, a first stem extending downwardly away from the body and configured to fit into one of the first plurality of holes, and a guide member defining a guide plane which intersects the first axis and the second axis.

Abstract: A laminate flooring saw system which can be used for both rip cuts and miter cuts in one embodiment includes a fence, a base including a first locking member configured to cooperate with the fence to lock the fence along a first fence axis, a second locking member configured to cooperate with the fence to lock the fence along a second fence axis, the second fence axis perpendicular to the first fence axis, and a support arm system positioned above the base for supporting a power tool.

Abstract: A laminate flooring saw system which can be used for both rip cuts and miter cuts in one embodiment includes a base, a support arm extending above the base, a saw movable along the support arm, and a first power switch, a second power switch, and a third power switch, the first power switch and the second power switch configured such that in a first switch configuration, the saw is energized independent of the position of the third power switch and configured such that in a second switch configuration the saw is energized dependent on the position of the third power switch.

Abstract: A workbench system in one embodiment includes a first and a second plurality of dog holes in a planar work surface defining a first and a second axis extending in the work surface plane, and a plurality of cutting guides, each of the plurality of cutting guides including a body defining a first securing portion on a first side of the body and a second securing portion on a second side of the body opposite to the first side, a first stem extending downwardly away from the body and configured to fit into one of the first plurality of holes, and a guide member defining a guide plane which intersects the first axis and the second axis.

Abstract: A laminate flooring saw system which can be used for both rip cuts and miter cuts in one embodiment includes a fence, a base including a first locking member configured to cooperate with the fence to lock the fence along a first fence axis, a second locking member configured to cooperate with the fence to lock the fence along a second fence axis, the second fence axis perpendicular to the first fence axis and a support arm positioned above the base for supporting a power tool.

Abstract: A workbench system is disclosed which may include a work surface with a first dog hole, a second dog hole spaced apart from the first dog hole and a plurality of dogs, each of the plurality of dogs including a body defining a first and second securing portion, and a stem portion extending away from the body and configured to fit into the first and second dog holes such that the first securing portions of the first and the second of the plurality of dogs are spaced apart with respect to an axis extending along the first work surface portion at a distance corresponding to a first commonly sized work piece width and the second securing portions of the first and the second of the plurality of dogs are spaced apart with respect to the axis at a distance corresponding to a second commonly sized work piece width.

Abstract: A tiered mounting arrangement supports a compressor on a mounting plate which is in turn supported to the base pan of the system. Elastomeric isolators support the mounting plate above the base pan and similar elastomeric isolators support the compressor above the mounting plate. The isolator studs function to isolate compressor vibration from being transmitted to the mounting plate, and to isolate vibration in the mounting plate from being transmitted to the base pan. This arrangement achieves significant reduction in noise levels.

Abstract: An elastomeric mount for a compressor is formed of upper and lower stud portions with a solid elastomeric section therebetween to thereby provide improved vibrational damping performance in both the vertical and transverse directions. The three elements are integrally joined by molding the studs into the elastomeric portion, and the binding between the elements is enhanced by way of an adhesive.