Patents by Inventor Christopher Highman

Christopher Highman has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • SYSTEMS AND METHODS FACILITATING BOT COMMUNICATIONS
    Publication number: 20210083993
    Abstract: A method for delivering messages from customers to bots that includes providing a bot gateway and, pursuant to a process, formatting and sending the messages. The bot gateway includes bot schemas that each defines a data field arrangement for sending requests to a particular bot. The process includes receiving a first message and determining therefrom a first customer, a first tenant, a first bot, and a text message from the first customer to the first bot. The process includes: providing a bot configuration data set; selecting a first bot schema pertaining to the first bot; creating a formatted request via mapping the text message and the data values defined in the bot configuration data set to corresponding data fields defined within the data field arrangement; and sending the formatted request to the first bot.
    Type: Application
    Filed: September 12, 2019
    Publication date: March 18, 2021
    Inventors: Christopher Highman, Andrew Kauffman, Chuck Kirkpatrick, Kevin Wiegand, Guysung Kim
  • Systems and methods facilitating bot communications
    Patent number: 10951554
    Abstract: A method for delivering messages from customers to bots that includes providing a bot gateway and, pursuant to a process, formatting and sending the messages. The bot gateway includes bot schemas that each defines a data field arrangement for sending requests to a particular bot. The process includes receiving a first message and determining therefrom a first customer, a first tenant, a first bot, and a text message from the first customer to the first bot. The process includes: providing a bot configuration data set; selecting a first bot schema pertaining to the first bot; creating a formatted request via mapping the text message and the data values defined in the bot configuration data set to corresponding data fields defined within the data field arrangement; and sending the formatted request to the first bot.
    Type: Grant
    Filed: September 12, 2019
    Date of Patent: March 16, 2021
    Inventors: Christopher Highman, Andrew Kauffman, Chuck Kirkpatrick, Kevin Wiegand, Guysung Kim