Patents by Inventor Christopher J. Lieggi

Christopher J. Lieggi has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11810030
    Abstract: Aspects of the disclosure provide a computer-implemented method and system for the assignment of roadside assistance service providers such as tow trucks to distressed vehicles/drivers requiring roadside assistance. The methods and systems may include a roadside assistance service provider system with a collection module, an assignment module, and a feedback module. The collection module collects roadside assistance service provider information and historical statistics from real-world information and stores the information in a database that may then be analyzed using particular rules and formulas. The assignment module assigns particular roadside assistance service providers to particular distressed vehicles/drivers based on one or more characteristics.
    Type: Grant
    Filed: June 29, 2022
    Date of Patent: November 7, 2023
    Assignee: Allstate Insurance Company
    Inventors: Jennifer A. Brandmaier, Jason Balabas, Tao Chen, Christopher J. Lieggi, Robert A. Spinneweber
  • Publication number: 20230230485
    Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.
    Type: Application
    Filed: October 25, 2022
    Publication date: July 20, 2023
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Publication number: 20230053196
    Abstract: Aspects of the disclosure provide a computer-implemented method and system for the assignment of roadside assistance service providers such as tow trucks to distressed vehicles/drivers requiring roadside assistance. The methods and systems may include a roadside assistance service provider system with a collection module, an assignment module, and a feedback module. The collection module collects roadside assistance service provider information and historical statistics from real-world information and stores the information in a database that may then be analyzed using particular rules and formulas. The assignment module assigns particular roadside assistance service providers to particular distressed vehicles/drivers based on one or more characteristics.
    Type: Application
    Filed: June 29, 2022
    Publication date: February 16, 2023
    Applicant: Allstate Insurance Company
    Inventors: Jennifer A. Brandmaier, Jason Balabas, Tao Chen, Christopher J. Lieggi, Robert A. Spinneweber
  • Patent number: 11482112
    Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.
    Type: Grant
    Filed: January 8, 2021
    Date of Patent: October 25, 2022
    Assignee: Allstate Insurance Company
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Patent number: 11416789
    Abstract: Aspects of the disclosure provide a computer-implemented method and system for the assignment of roadside assistance service providers such as tow trucks to distressed vehicles/drivers requiring roadside assistance. The methods and systems may include a roadside assistance service provider system with a collection module, an assignment module, and a feedback module. The collection module collects roadside assistance service provider information and historical statistics from real-world information and stores the information in a database that may then be analyzed using particular rules and formulas. The assignment module assigns particular roadside assistance service providers to particular distressed vehicles/drivers based on one or more characteristics.
    Type: Grant
    Filed: January 5, 2021
    Date of Patent: August 16, 2022
    Assignee: ALLSTATE INSURANCE COMPANY
    Inventors: Jennifer A. Brandmaier, Jason Balabas, Tao Chen, Christopher J. Lieggi, Robert A. Spinneweber
  • Patent number: 11132629
    Abstract: Aspects of the disclosure provide a computer-implemented method and system for the assignment of crowdsourced roadside assistance service providers to distressed vehicles/drivers requiring roadside assistance. The methods and systems may include a roadside assistance service provider system with a collection module, an assignment module, and a feedback module. The collection module collects roadside assistance service provider information and historical statistics from real-world information and stores the information in a database that may then be analyzed using particular rules and formulas. The assignment module assigns particular roadside assistance service providers to particular distressed vehicles/drivers based on one or more characteristics.
    Type: Grant
    Filed: September 18, 2018
    Date of Patent: September 28, 2021
    Assignee: Allstate Insurance Company
    Inventors: Jonathan Gara, Robert H. Johnson, Jennifer A. Brandmaier, Jason Balabas, Tao Chen, Christopher J. Lieggi, Robert A. Spinneweber
  • Publication number: 20210134158
    Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.
    Type: Application
    Filed: January 8, 2021
    Publication date: May 6, 2021
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Patent number: 10915840
    Abstract: Aspects of the disclosure provide a computer-implemented method and system for the assignment of roadside assistance service providers such as tow trucks to distressed vehicles/drivers requiring roadside assistance. The methods and systems may include a roadside assistance service provider system with a collection module, an assignment module, and a feedback module. The collection module collects roadside assistance service provider information and historical statistics from real-world information and stores the information in a database that may then be analyzed using particular rules and formulas. The assignment module assigns particular roadside assistance service providers to particular distressed vehicles/drivers based on one or more characteristics.
    Type: Grant
    Filed: April 9, 2020
    Date of Patent: February 9, 2021
    Assignee: Allstate Insurance Company
    Inventors: Jennifer A. Brandmaier, Jason Balabas, Tao Chen, Christopher J. Lieggi, Robert A. Spinneweber
  • Patent number: 10896614
    Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.
    Type: Grant
    Filed: August 24, 2020
    Date of Patent: January 19, 2021
    Assignee: Allstate Insurance Company
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Publication number: 20200388162
    Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.
    Type: Application
    Filed: August 24, 2020
    Publication date: December 10, 2020
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Patent number: 10789852
    Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.
    Type: Grant
    Filed: April 24, 2020
    Date of Patent: September 29, 2020
    Assignee: Allstate Insurance Company
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Publication number: 20200250988
    Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.
    Type: Application
    Filed: April 24, 2020
    Publication date: August 6, 2020
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Patent number: 10692384
    Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.
    Type: Grant
    Filed: April 23, 2019
    Date of Patent: June 23, 2020
    Assignee: Allstate Insurance Company
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Patent number: 10650334
    Abstract: Aspects of the disclosure provide a computer-implemented method and system for the assignment of roadside assistance service providers such as tow trucks to distressed vehicles/drivers requiring roadside assistance. The methods and systems may include a roadside assistance service provider system with a collection module, an assignment module, and a feedback module. The collection module collects roadside assistance service provider information and historical statistics from real-world information and stores the information in a database that may then be analyzed using particular rules and formulas. The assignment module assigns particular roadside assistance service providers to particular distressed vehicles/drivers based on one or more characteristics.
    Type: Grant
    Filed: March 6, 2019
    Date of Patent: May 12, 2020
    Assignee: Allstate Insurance Company
    Inventors: Jennifer A. Brandmaier, Jason Balabas, Tao Chen, Christopher J. Lieggi, Robert A. Spinneweber
  • Publication number: 20190392367
    Abstract: Aspects of the disclosure provide a computer-implemented method and system for the assignment of crowdsourced roadside assistance service providers to distressed vehicles/drivers requiring roadside assistance. The methods and systems may include a roadside assistance service provider system with a collection module, an assignment module, and a feedback module. The collection module collects roadside assistance service provider information and historical statistics from real-world information and stores the information in a database that may then be analyzed using particular rules and formulas. The assignment module assigns particular roadside assistance service providers to particular distressed vehicles/drivers based on one or more characteristics.
    Type: Application
    Filed: September 18, 2018
    Publication date: December 26, 2019
    Inventors: Jonathan Gara, Robert H. Johnson, Jennifer A. Brandmaier, Jason Balabas, Tao Chen, Christopher J. Lieggi, Robert A. Spinneweber
  • Publication number: 20190333391
    Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.
    Type: Application
    Filed: April 23, 2019
    Publication date: October 31, 2019
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Patent number: 10255570
    Abstract: Aspects of the disclosure provide a computer-implemented method and system for the assignment of roadside assistance service providers such as tow trucks to distressed vehicles/drivers requiring roadside assistance. The methods and systems may include a roadside assistance service provider system with a collection module, an assignment module, and a feedback module. The collection module collects roadside assistance service provider information and historical statistics from real-world information and stores the information in a database that may then be analyzed using particular rules and formulas. The assignment module assigns particular roadside assistance service providers to particular distressed vehicles/drivers based on one or more characteristics.
    Type: Grant
    Filed: August 10, 2017
    Date of Patent: April 9, 2019
    Assignee: Allstate Insurance Company
    Inventors: Jennifer A. Brandmaier, Jason Balabas, Tao Chen, Christopher J. Lieggi, Robert A. Spinneweber
  • Patent number: D849040
    Type: Grant
    Filed: April 25, 2018
    Date of Patent: May 21, 2019
    Assignee: Allstate Insurance Company
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Patent number: D849776
    Type: Grant
    Filed: April 25, 2018
    Date of Patent: May 28, 2019
    Assignee: Allstate Insurance Company
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
  • Patent number: D858554
    Type: Grant
    Filed: April 25, 2018
    Date of Patent: September 3, 2019
    Assignee: Allstate Insurance Company
    Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane