Patents by Inventor Christopher J. Lieggi
Christopher J. Lieggi has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11810030Abstract: Aspects of the disclosure provide a computer-implemented method and system for the assignment of roadside assistance service providers such as tow trucks to distressed vehicles/drivers requiring roadside assistance. The methods and systems may include a roadside assistance service provider system with a collection module, an assignment module, and a feedback module. The collection module collects roadside assistance service provider information and historical statistics from real-world information and stores the information in a database that may then be analyzed using particular rules and formulas. The assignment module assigns particular roadside assistance service providers to particular distressed vehicles/drivers based on one or more characteristics.Type: GrantFiled: June 29, 2022Date of Patent: November 7, 2023Assignee: Allstate Insurance CompanyInventors: Jennifer A. Brandmaier, Jason Balabas, Tao Chen, Christopher J. Lieggi, Robert A. Spinneweber
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Publication number: 20230230485Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.Type: ApplicationFiled: October 25, 2022Publication date: July 20, 2023Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
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Publication number: 20230053196Abstract: Aspects of the disclosure provide a computer-implemented method and system for the assignment of roadside assistance service providers such as tow trucks to distressed vehicles/drivers requiring roadside assistance. The methods and systems may include a roadside assistance service provider system with a collection module, an assignment module, and a feedback module. The collection module collects roadside assistance service provider information and historical statistics from real-world information and stores the information in a database that may then be analyzed using particular rules and formulas. The assignment module assigns particular roadside assistance service providers to particular distressed vehicles/drivers based on one or more characteristics.Type: ApplicationFiled: June 29, 2022Publication date: February 16, 2023Applicant: Allstate Insurance CompanyInventors: Jennifer A. Brandmaier, Jason Balabas, Tao Chen, Christopher J. Lieggi, Robert A. Spinneweber
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Patent number: 11482112Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.Type: GrantFiled: January 8, 2021Date of Patent: October 25, 2022Assignee: Allstate Insurance CompanyInventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
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Patent number: 11416789Abstract: Aspects of the disclosure provide a computer-implemented method and system for the assignment of roadside assistance service providers such as tow trucks to distressed vehicles/drivers requiring roadside assistance. The methods and systems may include a roadside assistance service provider system with a collection module, an assignment module, and a feedback module. The collection module collects roadside assistance service provider information and historical statistics from real-world information and stores the information in a database that may then be analyzed using particular rules and formulas. The assignment module assigns particular roadside assistance service providers to particular distressed vehicles/drivers based on one or more characteristics.Type: GrantFiled: January 5, 2021Date of Patent: August 16, 2022Assignee: ALLSTATE INSURANCE COMPANYInventors: Jennifer A. Brandmaier, Jason Balabas, Tao Chen, Christopher J. Lieggi, Robert A. Spinneweber
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Patent number: 11132629Abstract: Aspects of the disclosure provide a computer-implemented method and system for the assignment of crowdsourced roadside assistance service providers to distressed vehicles/drivers requiring roadside assistance. The methods and systems may include a roadside assistance service provider system with a collection module, an assignment module, and a feedback module. The collection module collects roadside assistance service provider information and historical statistics from real-world information and stores the information in a database that may then be analyzed using particular rules and formulas. The assignment module assigns particular roadside assistance service providers to particular distressed vehicles/drivers based on one or more characteristics.Type: GrantFiled: September 18, 2018Date of Patent: September 28, 2021Assignee: Allstate Insurance CompanyInventors: Jonathan Gara, Robert H. Johnson, Jennifer A. Brandmaier, Jason Balabas, Tao Chen, Christopher J. Lieggi, Robert A. Spinneweber
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Publication number: 20210134158Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.Type: ApplicationFiled: January 8, 2021Publication date: May 6, 2021Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
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Patent number: 10915840Abstract: Aspects of the disclosure provide a computer-implemented method and system for the assignment of roadside assistance service providers such as tow trucks to distressed vehicles/drivers requiring roadside assistance. The methods and systems may include a roadside assistance service provider system with a collection module, an assignment module, and a feedback module. The collection module collects roadside assistance service provider information and historical statistics from real-world information and stores the information in a database that may then be analyzed using particular rules and formulas. The assignment module assigns particular roadside assistance service providers to particular distressed vehicles/drivers based on one or more characteristics.Type: GrantFiled: April 9, 2020Date of Patent: February 9, 2021Assignee: Allstate Insurance CompanyInventors: Jennifer A. Brandmaier, Jason Balabas, Tao Chen, Christopher J. Lieggi, Robert A. Spinneweber
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Patent number: 10896614Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.Type: GrantFiled: August 24, 2020Date of Patent: January 19, 2021Assignee: Allstate Insurance CompanyInventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
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Publication number: 20200388162Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.Type: ApplicationFiled: August 24, 2020Publication date: December 10, 2020Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
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Patent number: 10789852Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.Type: GrantFiled: April 24, 2020Date of Patent: September 29, 2020Assignee: Allstate Insurance CompanyInventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
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Publication number: 20200250988Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.Type: ApplicationFiled: April 24, 2020Publication date: August 6, 2020Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
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Patent number: 10692384Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.Type: GrantFiled: April 23, 2019Date of Patent: June 23, 2020Assignee: Allstate Insurance CompanyInventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
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Patent number: 10650334Abstract: Aspects of the disclosure provide a computer-implemented method and system for the assignment of roadside assistance service providers such as tow trucks to distressed vehicles/drivers requiring roadside assistance. The methods and systems may include a roadside assistance service provider system with a collection module, an assignment module, and a feedback module. The collection module collects roadside assistance service provider information and historical statistics from real-world information and stores the information in a database that may then be analyzed using particular rules and formulas. The assignment module assigns particular roadside assistance service providers to particular distressed vehicles/drivers based on one or more characteristics.Type: GrantFiled: March 6, 2019Date of Patent: May 12, 2020Assignee: Allstate Insurance CompanyInventors: Jennifer A. Brandmaier, Jason Balabas, Tao Chen, Christopher J. Lieggi, Robert A. Spinneweber
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Publication number: 20190392367Abstract: Aspects of the disclosure provide a computer-implemented method and system for the assignment of crowdsourced roadside assistance service providers to distressed vehicles/drivers requiring roadside assistance. The methods and systems may include a roadside assistance service provider system with a collection module, an assignment module, and a feedback module. The collection module collects roadside assistance service provider information and historical statistics from real-world information and stores the information in a database that may then be analyzed using particular rules and formulas. The assignment module assigns particular roadside assistance service providers to particular distressed vehicles/drivers based on one or more characteristics.Type: ApplicationFiled: September 18, 2018Publication date: December 26, 2019Inventors: Jonathan Gara, Robert H. Johnson, Jennifer A. Brandmaier, Jason Balabas, Tao Chen, Christopher J. Lieggi, Robert A. Spinneweber
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Publication number: 20190333391Abstract: Systems, methods, computer-readable media, and apparatuses for receiving requests for roadside assistance, generating user interfaces and using machine learning to generate roadside assistance instructions are provided. In some examples, a request for roadside assistance may be received. A user and one or more partners may be identified based on the request. In some examples, a profile associated with the user, partner or the like may be identified. A user interface may be generated based on the profile and may include features unique to the profile, partner, or the like. In some arrangements, the interface may include a first portion and a second portion. Selection of an option from the first portion may cause the system to identify data for display in the second portion and cause the data to be displayed in the second portion. Machine learning may be used to determine or identify one or more roadside assistance instructions and a roadside assistance instruction may be generated and executed.Type: ApplicationFiled: April 23, 2019Publication date: October 31, 2019Inventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
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Patent number: 10255570Abstract: Aspects of the disclosure provide a computer-implemented method and system for the assignment of roadside assistance service providers such as tow trucks to distressed vehicles/drivers requiring roadside assistance. The methods and systems may include a roadside assistance service provider system with a collection module, an assignment module, and a feedback module. The collection module collects roadside assistance service provider information and historical statistics from real-world information and stores the information in a database that may then be analyzed using particular rules and formulas. The assignment module assigns particular roadside assistance service providers to particular distressed vehicles/drivers based on one or more characteristics.Type: GrantFiled: August 10, 2017Date of Patent: April 9, 2019Assignee: Allstate Insurance CompanyInventors: Jennifer A. Brandmaier, Jason Balabas, Tao Chen, Christopher J. Lieggi, Robert A. Spinneweber
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Patent number: D849040Type: GrantFiled: April 25, 2018Date of Patent: May 21, 2019Assignee: Allstate Insurance CompanyInventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
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Patent number: D849776Type: GrantFiled: April 25, 2018Date of Patent: May 28, 2019Assignee: Allstate Insurance CompanyInventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane
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Patent number: D858554Type: GrantFiled: April 25, 2018Date of Patent: September 3, 2019Assignee: Allstate Insurance CompanyInventors: Alicia Bassett, Christopher J. Lieggi, Chad Allen Balk, Matthew Viane