Patents by Inventor Christopher L. Helbling
Christopher L. Helbling has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 9942190Abstract: Methods, systems, and apparatuses for group messaging are disclosed. An exemplary method includes a group messaging system receiving a broadcast message from an originating user, imposing a limit on a number of text characters included in the broadcast message, identifying a group of intended recipients of the broadcast message, determining contact information for an intended recipient included in the group, determining at least one broadcast message sending method for the intended recipient, and sending the broadcast message to the intended recipient using the at least one broadcast message sending method.Type: GrantFiled: April 25, 2016Date of Patent: April 10, 2018Assignee: Verizon Patent and Licensing Inc.Inventors: Christopher L. Helbling, Craig L. Reding, Ashutosh K. Sureka, Paula A. Giuda, Sandeep Chakravarty, John Reformato
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Publication number: 20160241507Abstract: Methods, systems, and apparatuses for group messaging are disclosed. An exemplary method includes a group messaging system receiving a broadcast message from an originating user, imposing a limit on a number of text characters included in the broadcast message, identifying a group of intended recipients of the broadcast message, determining contact information for an intended recipient included in the group, determining at least one broadcast message sending method for the intended recipient, and sending the broadcast message to the intended recipient using the at least one broadcast message sending method.Type: ApplicationFiled: April 25, 2016Publication date: August 18, 2016Inventors: Christopher L. Helbling, Craig L. Reding, Ashutosh Sureka, Paula Dromlewicz, Sandeep Chakravarty, John Reformato
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Patent number: 9392120Abstract: Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notification of the call to a device associated with the user. The service center receives a response to the notification from the user. Thereafter, the service center instructs the service control point to connect the call based on the response.Type: GrantFiled: July 7, 2014Date of Patent: July 12, 2016Assignee: Verizon Patent and Licensing Inc.Inventors: Robert A. Chingon, Stephen P. Brennan, Christopher L. Helbling, Nagendra Kunuturi, Ravi Penumatsa, Mahesh Rajagopalan, Craig L. Reding, John R. Reformato, John H. Wurster, Sandeep Chakraverty, Byron M. Pinto
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Patent number: 9325511Abstract: Methods, systems, and apparatuses for group messaging are disclosed. An exemplary method includes a group messaging system receiving a broadcast message from an originating user, imposing a limit on a number of text characters included in the broadcast message, identifying a group of intended recipients of the broadcast message, determining contact information for an intended recipient included in the group, determining at least one broadcast message sending method for the intended recipient, and sending the broadcast message to the intended recipient using the at least one broadcast message sending method.Type: GrantFiled: March 5, 2012Date of Patent: April 26, 2016Assignee: Verizon Patent and Licensing Inc.Inventors: Christopher L. Helbling, Craig L. Reding, Ashutosh Sureka, Paula Dromlewicz, Sandeep Chakravarty, John Reformato
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Patent number: 9288641Abstract: Exemplary methods and systems for facilitating SMS data transfer services in mobile devices are described. An exemplary method includes sending a first SMS message to a device with a payload of the first SMS message including machine-readable information. Next, a second SMS message may be received from the device with a payload of the second SMS message including machine-readable information. The first or second SMS message payloads may include, for example, a synchronization message, a call message, call data, or a scheduling message.Type: GrantFiled: June 28, 2013Date of Patent: March 15, 2016Assignees: Verizon Patent and Licensing Inc., Verizon Data Services India Private LimitedInventors: Craig L. Reding, Christopher L. Helbling, Robert C. Baruch, Sathish Subramanian, Paula A. Dromlewiez
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Publication number: 20140378110Abstract: Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notification of the call to a device associated with the user. The service center receives a response to the notification from the user. Thereafter, the service center instructs the service control point to connect the call based on the response.Type: ApplicationFiled: July 7, 2014Publication date: December 25, 2014Inventors: Robert A. CHINGON, Stephen P. Brennan, Christopher L. Helbling, Nagendra Kunuturi, Ravi Penumatsa, Mahesh Rajagopalan, Craig L. Reding, John R. Reformato, John H. Wurster, Sandeep Chakraverty, Byron M. Pinto
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Patent number: 8824642Abstract: Methods and apparatuses for enabling a user to perform telecommunication operations are disclosed. A method disclosed includes receiving a device having a storage containing data corresponding to an account identifier and data associated with a voice portal and then establishing a connection with a server associated with the voice portal. Upon establishing the connection, the data corresponding to the account identifier is provided to the server associated with the voice portal. Then, upon confirmation by the server that the account identifier corresponds to an active subscriber account, the user is enabled to perform selected operations of the voice portal using voice input commands based on limitations, if any, associated with the active subscriber account.Type: GrantFiled: December 29, 2006Date of Patent: September 2, 2014Assignees: Verizon Services Corp., Verizon Data Services LLCInventors: Christopher L. Helbling, Craig L. Reding, Paula Dromlewicz, John Reformato
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Patent number: 8774380Abstract: Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notification of the call to a device associated with the user. The service center receives a response to the notification from the user. Thereafter, the service center instructs the service control point to connect the call based on the response.Type: GrantFiled: October 23, 2008Date of Patent: July 8, 2014Assignees: Verizon Patent and Licensing Inc., Verizon Services Corp., Verizon Data Services LLCInventors: Robert A Chingon, Stephen P Brennan, Christopher L Helbling, Nagendra Kunuturi, Ravi Penumatsa, Mahesh Rajagopalan, Craig L Reding, John R Reformato, John H. Wurster, Sandeep Chakraverty, Byron M Pinto
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Patent number: 8761363Abstract: Methods and systems for routing a communication to a preferred device are disclosed. A service center consistent with the present invention is operable to receive information pertaining to a communication to a user from a calling party, and retrieve data corresponding to the user using the received information. The service center also determines a preferred device of the user based on the retrieved data, wherein the preferred device is one of a plurality of devices associated with the user. Thereafter, the service center ascertains whether the preferred device of the user requires a new mode of delivery, and routes the communication to the preferred device of the user based on the ascertaining.Type: GrantFiled: November 24, 2003Date of Patent: June 24, 2014Assignees: Verizon Data Services LLC, Telesctor Resource Group, Inc.Inventors: Mahesh Rajagopalan, Nagendra Kunuturi, Craig L. Reding, Jagmit Singh, Christopher L. Helbling
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Patent number: 8750482Abstract: Methods and systems consistent with the present invention screen calls. A first server receives information pertaining to a call to a user from a calling party. The first server then determines whether a real-time call management function is enabled for the user and determines whether a calling party number associated with the calling party is valid when the realtime call management function is not enabled. A call screening function is performed when the calling party number is invalid. The first server provides a notification of the call to a device associated with the user when the real-time call management function is enabled. A second server initiates the call screening function when the user selects a call screening option included in the notification.Type: GrantFiled: November 24, 2003Date of Patent: June 10, 2014Assignees: Verizon Data Services LLC, Telesector Resources Group, Inc.Inventors: Robert A. Chingon, Shadman Zafar, Craig L. Reding, Christopher L. Helbling, John R. Reformato
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Publication number: 20130295974Abstract: Exemplary methods and systems for facilitating SMS data transfer services in mobile devices are described. An exemplary method includes sending a first SMS message to a device with a payload of the first SMS message including machine-readable information. Next, a second SMS message may be received from the device with a payload of the second SMS message including machine-readable information. The first or second SMS message payloads may include, for example, a synchronization message, a call message, call data, or a scheduling message.Type: ApplicationFiled: June 28, 2013Publication date: November 7, 2013Inventors: Craig L. Reding, Christopher L. Helbling, Robert C. Baruch, Sathish Subramanian, Paula A. Dromlewiez
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Patent number: 8478310Abstract: Exemplary methods and systems for facilitating SMS data transfer services in mobile devices are described. An exemplary method includes sending a first SMS message to a device with a payload of the first SMS message including machine-readable information. Next, a second SMS message may be received from the device with a payload of the second SMS message including machine-readable information. The first or second SMS message payloads may include, for example, a synchronization message, a call message, call data, or a scheduling message.Type: GrantFiled: October 5, 2006Date of Patent: July 2, 2013Assignees: Verizon Patent and Licensing Inc., Verizon Data Services India Private LimitedInventors: Craig L. Reding, Christopher L. Helbling, Robert Baruch, Sathish Subramanian, Paula A. Dromlewicz
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Patent number: 8472606Abstract: Systems and methods are provided for obtaining contact-related information associated with a party using an identifier. The identifier may include a calling party number, a previously-dialed number, and/or a number specified by a user. The identifier could also include an e-mail address, an instant messenger address, a photograph, etc. A request for contact-related information may be initiated by a user and/or a device associated with the user. The request may include an identifier associated with a party. Methods and systems may retrieve contact-related information associated with the party using the identifier. Methods and systems may leverage one or more networks to retrieve the contact-related information. Contact information may be retrieved in order to add a contact to a user's address book.Type: GrantFiled: November 24, 2003Date of Patent: June 25, 2013Assignees: Verizon Data Services LLC, Telesector Resources Group, Inc.Inventors: Christopher L. Helbling, Craig L. Reding, John R. Reformato, Mahesh Rajagopalan, Shadman Zafar
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Patent number: 8311199Abstract: Methods and systems for automatically providing conference calls are disclosed. In one aspect, methods and systems detect a conference call event that was previously configured by a subscriber user and identify participant users associated with the conference call event. In another aspect, when configuring a conference call event, a subscriber user may enter, select or otherwise designate conference information that the user wishes to be displayed in the caller identification fields that are sent out when a bridge dials the participant users associated with the conference call. Once identified, each participant user is contacted and a response is received from each of the users. Based on the received responses, a conference call is established between the participant users and the subscriber user.Type: GrantFiled: December 28, 2006Date of Patent: November 13, 2012Assignees: Verizon Services Corp., Verizon Data Services LLCInventors: Christopher L. Helbling, Craig L. Reding, Paula Ann Dromlewicz, John Reformato
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Publication number: 20120166568Abstract: Methods, systems, and apparatuses for group messaging are disclosed. An exemplary method includes a group messaging system receiving a broadcast message from an originating user, imposing a limit on a number of text characters included in the broadcast message, identifying a group of intended recipients of the broadcast message, determining contact information for an intended recipient included in the group, determining at least one broadcast message sending method for the intended recipient, and sending the broadcast message to the intended recipient using the at least one broadcast message sending method.Type: ApplicationFiled: March 5, 2012Publication date: June 28, 2012Applicants: Verizon Data Services, Inc., Verizon Services Corp.Inventors: Christopher L. Helbling, Craig L. Reding, Ashutosh Sureka, Paula Dromlewicz, Sandeep Chakravarty, John Reformato
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Patent number: 8195130Abstract: A system may include a load balancer that includes a receiver configured to receive a first notification of voicemail message information associated with a voicemail mailbox. The system may also include a group of servers and each of the group of servers may include a receiver and a transmitter. The receiver may be configured to receive the first notification of the voicemail message information from the load balancer, and the transmitter may be configured to send a second notification of the voicemail message information to a communication device associated with the voicemail mailbox, wherein the second notification causes the communication device to determine whether to request a list of voicemail messages. The load balancer may also include a processor to select a first one of the plurality of servers and a transmitter to send the first notification to the first one of the plurality of servers.Type: GrantFiled: December 14, 2008Date of Patent: June 5, 2012Assignee: Verizon Patent and Licensing Inc.Inventors: Jack Jianxiu Hao, Dahai Ren, Shuai Wu, Robert C. Baruch, Christopher L. Helbling, Gerald Y. Honma, Xuefeng Yao, Haiyan Zhou
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Publication number: 20120106728Abstract: Methods and systems providing access to integrated communications services are disclosed. A notification of a call to a user is received at a device associated with the user, the device being connected to a data network and including a base unit, a handset, and a user interface, wherein the device is determined based on retrieved data corresponding to the user, and the retrieved data was retrieved using information pertaining to the call. Input from the user indicative of a response to the notification is also received at the device. Response information reflective of the response to the notification is then sent to the server, wherein the server instructs a service control point to connect the call based on the response to the notification.Type: ApplicationFiled: October 25, 2011Publication date: May 3, 2012Applicants: Verizon Laboratories Inc., MCI Financial Management Corp., Verizon Services Corp., Verizon Data Services Inc.Inventors: Reza Ghaffari, Afshin Moshrefi, Shadman Zafar, Shaygan Kheradpir, Robert A. Chingon, Stephen Brennan, Christopher L. Helbling, Nagendra Kunuturi, Ravi Penumatsa, Mahesh Rajagopalan, Craig L. Reding, John R. Reformato, John H. Wurster, Sandeep Chakravarty, Byron M. Pinto, Alin D'Silva, Zlauddin Majid, Satya Raju
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Patent number: 8130917Abstract: Methods and apparatuses for facilitating group messaging to various communication devices are disclosed. A method disclosed includes receiving from an originating user a broadcast message having an address designating at least in part a group of recipients. Next, an intended recipient may be identified based on at least a part of the address. An indication of the broadcast message may then be sent to the intended recipient in accordance with a sending method that is dynamically selected from a set of sending methods associated with the intended recipient based on characteristics associated with the intended recipient.Type: GrantFiled: December 21, 2006Date of Patent: March 6, 2012Assignees: Verizon Data Services LLC, Verizon Services Corp.Inventors: Christopher L. Helbling, Craig L. Reding, Ashutosh Sureka, Paula Dromlewiez, Sandeep Chakravarty, John Reformato
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Patent number: 7912193Abstract: Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notification of the call to a device associated with the user. The service center receives a response to the notification from the user. Thereafter, the service center instructs the service control point to connect the call based on the response.Type: GrantFiled: November 24, 2003Date of Patent: March 22, 2011Assignees: Verizon Data Services LLC, Verizon Services Corp., GTE Communication Systems CorporationInventors: Robert A. Chingon, Stephen P. Brennan, Christopher L. Helbling, Nagendra Kunuturi, Ravi Penumatsa, Mahesh Rajagopalan, Craig L. Reding, John R. Reformato, John H. Wurster, Sandeep Chakraverty, Byron M. Pinto
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Patent number: 7418090Abstract: Methods and systems for conference call buffering are disclosed. Methods and systems consistent with the present invention record a conference call between a plurality of users. A service center in conjunction with a conference bridge and conference server establishes a conference call between a plurality of users. The service center may also ascertain the identities of a plurality of destination devices for an audio stream corresponding to the conference call, where the destination devices corresponding to the plurality of users. An audio streaming server provides the audio stream to the plurality of destination devices. Memory located centrally and/or local to the destination devices stores the audio stream. A user of one of the destination devices may choose to replay a selected portion of the audio stream.Type: GrantFiled: November 24, 2003Date of Patent: August 26, 2008Assignee: Telesector Resources Group Inc.Inventors: Craig L. Reding, John R. Reformato, Ziauddin R. Majid, Christopher L. Helbling, Brian F. Roberts, Loren C. Swingle