Patents by Inventor Christopher Lang Mocko
Christopher Lang Mocko has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 10733588Abstract: In some examples, a merchant device at a point of sale (POS) location may present information to a merchant in a first language preferred by the merchant, and may present information to a buyer in a second language preferred by the buyer. The merchant device may switch between the different languages in response to detecting a change in the physical orientation of a display. For instance, in a first orientation in which the display is viewable from a merchant direction, the merchant device may present information in the language preferred by the merchant. When the orientation of the display is changed to a second orientation in which the display is viewable from a buyer direction, the merchant device may present information in the language indicated to be preferred by the buyer. Various techniques may be used for determining the preferred language of a particular buyer.Type: GrantFiled: September 28, 2018Date of Patent: August 4, 2020Assignee: Square, Inc.Inventors: Christopher Lang Mocko, Koun Han, Hsuan-Yu (Jerry) Lin, Michael Wells White
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Patent number: 10636035Abstract: A payment service is configured to support purchase transactions generated by merchant point-of-sale (POS) devices. As transactions are conducted, the payment service evaluates, for each transaction, the risk of subsequent chargeback. The payment service then notifies the merchant that expedited payment is available for transactions having low risks of chargeback. The merchant can select a user interface element to initiate expedited payment of the transactions via a debit card linked to the merchant's bank account. Other transactions are settled in a non-expedited manner, using a batch funds transfer.Type: GrantFiled: July 31, 2017Date of Patent: April 28, 2020Assignee: Square, Inc.Inventors: Kyle Matson, Wesley Kim, Christopher Lang Mocko, Robert Harrison Gilliam, Edward Chung
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Patent number: 10572871Abstract: Techniques and arrangements for personalizing gift cards based, in part, on exchanging personalized messages between a customer that buys a gift card and a customer that receives and uses the gift card. A point-of-sale (POS) device of a merchant may receive a personalized message from the customer buying the gift card at the time of the purchase. The POS device may then present the personalized message to the customer receiving the gift card when the customer uses the gift card to satisfy a cost of a transaction between the merchant and the customer. During or after the transaction, the POS device may further receive feedback from the recipient customer of the gift card. The POS device may then send the feedback to the customer that originally bought the gift card.Type: GrantFiled: December 4, 2014Date of Patent: February 25, 2020Assignee: Square, Inc.Inventors: John LaBanca, Jr., Matthew T. Kursmark, Christopher Lang Mocko
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Patent number: 10268999Abstract: In some examples, a merchant device at a point of sale (POS) location may present information to a merchant in a first language preferred by the merchant, and may present information to a buyer in a second language preferred by the buyer. The merchant device may switch between the different languages in response to detecting a change in the physical orientation of a display. For instance, in a first orientation in which the display is viewable from a merchant direction, the merchant device may present information in the language preferred by the merchant. When the orientation of the display is changed to a second orientation in which the display is viewable from a buyer direction, the merchant device may present information in the language indicated to be preferred by the buyer. Various techniques may be used for determining the preferred language of a particular buyer.Type: GrantFiled: February 1, 2016Date of Patent: April 23, 2019Assignee: Square, Inc.Inventors: Christopher Lang Mocko, Koun Han, Hsuan-Yu (Jerry) Lin, Michael Wells White
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Patent number: 10217110Abstract: Techniques and arrangements for providing payment protection to merchants who utilize point-of-sale (POS) devices that are configured to conduct transactions in both online and offline modes. In an offline mode, a POS device of a merchant stores information regarding a payment instrument used in a transaction between the merchant and a customer, for later sending of the information to a payment service for authorization of the payment instrument when the POS device is in the online mode. The described techniques protect the merchant in a situation where a payment instrument used in an offline transaction is later declined, by providing payment to the merchant for at least a portion of the cost associated with the transaction.Type: GrantFiled: May 9, 2014Date of Patent: February 26, 2019Assignee: Square, Inc.Inventors: Grace Huey Chen, Christopher Lang Mocko, Michael Wells White
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Patent number: 10169769Abstract: Techniques and arrangements for determining a recommended number gift cards for a merchant to order and for determining values for the merchant to associate with those gift cards, based, in part, on comparing a business profile generated for the merchant with collected business profiles. The business profiles may include geographical locations of the merchants, a class of items offered by the merchants, and transactional information for the merchants.Type: GrantFiled: December 23, 2014Date of Patent: January 1, 2019Assignee: Square, Inc.Inventor: Christopher Lang Mocko
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Publication number: 20180357627Abstract: Techniques and arrangements for transitioning point-of-sale (POS) devices between online and offline modes. In some instances, the techniques instruct a POS device to transition from an online mode to an offline mode based on a volume of transactions on the POS device within a certain time period, based on an increase in the rate of transactions occurring on the POS device, or based on anticipating a rise in the number of transactions on the POS device for other reasons.Type: ApplicationFiled: August 20, 2018Publication date: December 13, 2018Inventors: Grace Huey Chen, Christopher Lang Mocko, Michael Wells White
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Patent number: 10121136Abstract: In some examples, a merchant device at a point of sale (POS) location may present information to a merchant in a first language preferred by the merchant, and may present information to a buyer in a second language preferred by the buyer. The merchant device may switch between the different languages in response to detecting a change in the physical orientation of a display. For instance, in a first orientation in which the display is viewable from a merchant direction, the merchant device may present information in the language preferred by the merchant. When the orientation of the display is changed to a second orientation in which the display is viewable from a buyer direction, the merchant device may present information in the language indicated to be preferred by the buyer. Various techniques may be used for determining the preferred language of a particular buyer.Type: GrantFiled: October 25, 2017Date of Patent: November 6, 2018Assignee: Square, Inc.Inventors: Christopher Lang Mocko, Koun Han, Hsuan-Yu (Jerry) Lin, Michael Wells White
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Patent number: 10055721Abstract: Techniques and arrangements for replicating behavior of a point-of-sale (POS) device operating in an offline mode with behavior of the POS device operating in an online mode. For instance, the techniques may insert an artificial delay into an offline transaction, thus causing an end-to-end processing time of an offline transaction to more closely match an end-to-end processing time of an online transaction.Type: GrantFiled: May 9, 2014Date of Patent: August 21, 2018Assignee: Square, Inc.Inventors: Christopher Lang Mocko, Michael Wells White
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Patent number: 10055722Abstract: Techniques and arrangements for transitioning point-of-sale (POS) devices between online and offline modes. In some instances, the techniques instruct a POS device to transition from an online mode to an offline mode based on a volume of transactions on the POS device within a certain time period, based on an increase in the rate of transactions occurring on the POS device, or based on anticipating a rise in the number of transactions on the POS device for other reasons.Type: GrantFiled: May 21, 2014Date of Patent: August 21, 2018Assignee: Square, Inc.Inventors: Grace Huey Chen, Christopher Lang Mocko, Michael Wells White
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Patent number: 9990626Abstract: Techniques and arrangements for personalizing gift cards based, in part, on exchanging personalized messages between a customer that buys a gift card and a customer that receives and uses the gift card. A point-of-sale (POS) device of a merchant may receive a personalized message from the customer buying the gift card at the time of the purchase. The POS device may then present the personalized message to the customer receiving the gift card when the customer uses the gift card to satisfy a cost of a transaction between the merchant and the customer. During or after the transaction, the POS device may further receive feedback from the recipient customer of the gift card. The POS device may then send the feedback to the customer that originally bought the gift card.Type: GrantFiled: December 4, 2014Date of Patent: June 5, 2018Assignee: Square, Inc.Inventors: John Joseph LaBanca, Jr., Matthew T. Kursmark, Christopher Lang Mocko
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Publication number: 20180150815Abstract: In some examples, a merchant device at a point of sale (POS) location may present information to a merchant in a first language preferred by the merchant, and may present information to a buyer in a second language preferred by the buyer. The merchant device may switch between the different languages in response to detecting a change in the physical orientation of a display. For instance, in a first orientation in which the display is viewable from a merchant direction, the merchant device may present information in the language preferred by the merchant. When the orientation of the display is changed to a second orientation in which the display is viewable from a buyer direction, the merchant device may present information in the language indicated to be preferred by the buyer. Various techniques may be used for determining the preferred language of a particular buyer.Type: ApplicationFiled: February 1, 2016Publication date: May 31, 2018Inventors: Christopher Lang Mocko, Koun Han, Hsuan-Yu (Jerry) Lin, Michael Wells White
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Publication number: 20180150818Abstract: In some examples, a merchant device at a point of sale (POS) location may present information to a merchant in a first language preferred by the merchant, and may present information to a buyer in a second language preferred by the buyer. The merchant device may switch between the different languages in response to detecting a change in the physical orientation of a display. For instance, in a first orientation in which the display is viewable from a merchant direction, the merchant device may present information in the language preferred by the merchant. When the orientation of the display is changed to a second orientation in which the display is viewable from a buyer direction, the merchant device may present information in the language indicated to be preferred by the buyer. Various techniques may be used for determining the preferred language of a particular buyer.Type: ApplicationFiled: October 25, 2017Publication date: May 31, 2018Inventors: Christopher Lang Mocko, Koun Han, Hsuan-Yu (Jerry) Lin, Michael Wells White
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Patent number: 9881302Abstract: Techniques and arrangements for capturing payments in cases involving a failed authorization. In some instances, a point-of-sale (POS) device may process a transaction while operating in an offline mode, and then send information regarding the transaction to a remote service after transitioning to an online mode. The remote service may attempt to authorize a payment instrument tendered to satisfy a cost of the transaction. In instances in which the payment instrument is declined, one or multiple payment-capture techniques may be utilized to capture a payment that satisfies at least a portion of the cost of the transaction.Type: GrantFiled: December 11, 2014Date of Patent: January 30, 2018Assignee: Square, Inc.Inventors: Michael Wells White, Paul Botros, Christopher Lang Mocko, Zhimin Ren, Jianliang Zhao
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Patent number: 9864986Abstract: Methods and apparatuses related to linking a monetary value card with a payment card. In some embodiments, a payer uses a gift card to pay for a purchase. The gift card is swiped by a point of sale (POS) system, and a computer system processes a payment. The computer system causes the POS system to display a message prompting the payer to provide an email address for an electronic receipt. The payer provides the email address, which the computer system uses to determine that the payer has a payment card. The computer system sends a message to the payer asking if he would like to link the gift card with the payment card, to which the payer responds affirmatively. The payer later uses the payment card to initiate a payment, and the computer system processes the payment based on the gift card that is linked with the payment card.Type: GrantFiled: October 28, 2014Date of Patent: January 9, 2018Assignee: Square, Inc.Inventors: Michael Wells White, Jianliang Zhao, Christopher Lang Mocko, Zhimin Ren
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Patent number: 9836732Abstract: A payment handling system may operate to handle payments for the cost of a transaction. The payment handling system may receive first information associated with a first payment instrument, receive second information associated with a second payment instrument, and cause a display to update the UI to indicate that an unallocated portion of the cost of the transaction is to be approximately split between the first payment instrument and the second payment instrument.Type: GrantFiled: November 25, 2014Date of Patent: December 5, 2017Assignee: Square, Inc.Inventors: Christopher Lang Mocko, Michael Wells White, John LaBanca, Jr., Bruce Bell, Jared Travis Marr
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Patent number: 9741035Abstract: Techniques and arrangements for capturing payments in cases involving a failed authorization. In some instances, a point-of-sale (POS) device may process a transaction while operating in an offline mode, and then send information regarding the transaction to a remote service after transitioning to an online mode. The remote service may attempt to authorize a payment instrument tendered to satisfy a cost of the transaction. In instances in which the payment instrument is declined, one or multiple payment-capture techniques may be utilized to capture a payment that satisfies at least a portion of the cost of the transaction.Type: GrantFiled: December 11, 2014Date of Patent: August 22, 2017Assignee: Square, Inc.Inventors: Michael Wells White, Paul Botros, Christopher Lang Mocko, Zhimin Ren, Jianliang Zhao
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Patent number: 9727869Abstract: A payment service is configured to support purchase transactions generated by merchant point-of-sale (POS) devices. As transactions are conducted, the payment service evaluates, for each transaction, the risk of subsequent chargeback. The payment service then notifies the merchant that expedited payment is available for transactions having low risks of chargeback. The merchant can select a user interface element to initiate expedited payment of the transactions via a debit card linked to the merchant's bank account. Other transactions are settled in a non-expedited manner, using a batch funds transfer.Type: GrantFiled: June 5, 2015Date of Patent: August 8, 2017Assignee: Square, Inc.Inventors: Kyle Matson, Robert Harrison Gilliam, Edward Chung, Wesley Kim, Christopher Lang Mocko
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Patent number: 9324065Abstract: In some examples, a merchant device at a point of sale (POS) location may present information to a merchant in a first language preferred by the merchant, and may present information to a buyer in a second language preferred by the buyer. The merchant device may switch between the different languages in response to detecting a change in the physical orientation of a display. For instance, in a first orientation in which the display is viewable from a merchant direction, the merchant device may present information in the language preferred by the merchant. When the orientation of the display is changed to a second orientation in which the display is viewable from a buyer direction, the merchant device may present information in the language indicated to be preferred by the buyer. Various techniques may be used for determining the preferred language of a particular buyer.Type: GrantFiled: June 11, 2014Date of Patent: April 26, 2016Assignee: Square, Inc.Inventors: Christopher Lang Mocko, Koun Han, Hsuan-Yu (Jerry) Lin, Michael Wells White
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Publication number: 20150363757Abstract: In some examples, a merchant device at a point of sale (POS) location may present information to a merchant in a first language preferred by the merchant, and may present information to a buyer in a second language preferred by the buyer. The merchant device may switch between the different languages in response to detecting a change in the physical orientation of a display. For instance, in a first orientation in which the display is viewable from a merchant direction, the merchant device may present information in the language preferred by the merchant. When the orientation of the display is changed to a second orientation in which the display is viewable from a buyer direction, the merchant device may present information in the language indicated to be preferred by the buyer. Various techniques may be used for determining the preferred language of a particular buyer.Type: ApplicationFiled: June 11, 2014Publication date: December 17, 2015Inventors: Christopher Lang Mocko, Koun Han, Hsuan-Yu (Jerry) Lin, Michael Wells White