Patents by Inventor Christopher LaTerza

Christopher LaTerza has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • SENTIMENT ANALYSIS OF NET PROMOTER SCORE (NPS) VERBATIMS
    Publication number: 20200082415
    Abstract: A system for identifying a sentiment accesses net promoter scores (NPS) and corresponding text data. The corresponding text data are filtered based on a maximum value of the NPS and a minimum value of the NPS. The system uses a learning algorithm to train a model based on the filtered text data and the corresponding maximum or minimum value of the NPS.
    Type: Application
    Filed: September 11, 2018
    Publication date: March 12, 2020
    Inventor: Christopher LaTerza