Abstract: The present invention discloses a pre-processing summarization technique that makes use of knowledge specific to the electronic mail domain to pre-process an electronic mail message so that commercially-available document summarization software can subsequently generate a more useful summary from the message. The summarization technique removes extraneous headers, quoted text, forward information, and electronic signatures, leaving more useful text to be summarized. If an enclosing electronic mail thread exists, the summarization technique uses the electronic mail message's ancestors to provide additional context for summarizing the electronic mail message. The disclosed system can be used with IBM Lotus Notes and Domino infrastructure, along with existing single-document summarizer software, to generate a summary of the discourse activity in an electronic mail thread dynamically.

Abstract: The present invention discloses a pre-processing summarization technique that makes use of knowledge specific to the electronic mail domain to pre-process an electronic mail message so that commercially-available document summarization software can subsequently generate a more useful summary from the message. The summarization technique removes extraneous headers, quoted text, forward information, and electronic signatures, leaving more useful text to be summarized. If an enclosing electronic mail thread exists, the summarization technique uses the electronic mail message's ancestors to provide additional context for summarizing the electronic mail message. The disclosed system can be used with IBM Lotus Notes and Domino infrastructure, along with existing single-document summarizer software, to generate a summary of the discourse activity in an electronic mail thread dynamically.

Abstract: The present invention discloses a pre-processing summarization technique that makes use of knowledge specific to the electronic mail domain to pre-process an electronic mail message so that commercially-available document summarization software can subsequently generate a more useful summary from the message. The summarization technique removes extraneous headers, quoted text, forward information, and electronic signatures, leaving more useful text to be summarized. If an enclosing electronic mail thread exists, the summarization technique uses the electronic mail message's ancestors to provide additional context for summarizing the electronic mail message. The disclosed system can be used with IBM Lotus Notes and Domino infrastructure, along with existing single-document summarizer software, to generate a summary of the discourse activity in an electronic mail thread dynamically.

Abstract: The present invention discloses a pre-processing summarization technique that makes use of knowledge specific to the electronic mail domain to pre-process an electronic mail message so that commercially-available document summarization software can subsequently generate a more useful summary from the message. The summarization technique removes extraneous headers, quoted text, forward information, and electronic signatures, leaving more useful text to be summarized. If an enclosing electronic mail thread exists, the summarization technique uses the electronic mail message's ancestors to provide additional context for summarizing the electronic mail message. The disclosed system can be used with IBM Lotus Notes and Domino infrastructure, along with existing single-document summarizer software, to generate a summary of the discourse activity in an electronic mail thread dynamically.

Abstract: The present invention discloses a pre-processing summarization technique that makes use of knowledge specific to the electronic mail domain to pre-process an electronic mail message so that commercially-available document summarization software can subsequently generate a more useful summary from the message. The summarization technique removes extraneous headers, quoted text, forward information, and electronic signatures, leaving more useful text to be summarized. If an enclosing electronic mail thread exists, the summarization technique uses the electronic mail message's ancestors to provide additional context for summarizing the electronic mail message. The disclosed system can be used with IBM Lotus Notes and Domino infrastructure, along with existing single-document summarizer software, to generate a summary of the discourse activity in an electronic mail thread dynamically.

Abstract: An interactive voice response system is able to respond to questions from users on general topics by including words related to those topics in the grammar of a speech recognition system. Words that are added for all users are obtained from current news reports obtained from news providers accessible via the Internet, or a similar source. In addition, information is stored in an information database about places or people that may be of interest to users, such as weather reports and forecasts for many cities. The grammar of the speech recognition system is modified for an individual user to enable the system to recognize questions relating to, e.g., the weather in one of the cities, only when the system detects that the user has accessed a file containing a word included in the information database. The file may be a message, calendar or address book.

Abstract: The present invention is a system that uses a limited text input entry device to narrow the possibilities for the selection of a phonetically based name used in a voice dialer. The user enters a DTMF signature of a name using only one key for each letter of the name. The signature is used by a dictionary to generate likely possibilities for the word. The user is asked whether the name is the name entered via playing the name to the user. If the user confirms the choice, the phonetic representation is stored along with a corresponding telephone number. If the played word does not match, a word generator generates additional likely possibilities from the signature. A speech recognizer picks the best representation from the dictionary and generator words based on a spoken version of the name. A first name and last name procedure, in which the first and last name signatures produce separate candidate lists, is used to provide an entry to an address book for voice dialing.

Abstract: The present invention discloses a pre-processing summarization technique that makes use of knowledge specific to the electronic mail domain to pre-process an electronic mail message so that commercially-available document summarization software can subsequently generate a more useful summary from the message. The summarization technique removes extraneous headers, quoted text, forward information, and electronic signatures, leaving more useful text to be summarized. If an enclosing electronic mail thread exists, the summarization technique uses the electronic mail message's ancestors to provide additional context for summarizing the electronic mail message. The disclosed system can be used with IBM Lotus Notes and Domino infrastructure, along with existing single-document summarizer software, to generate a summary of the discourse activity in an electronic mail thread dynamically.

Abstract: A voice application platform receives information, such as a grammar and/or a prompt, from an application, which is indicative of the response(s) that the application expects. The voice application platform modifies the way the user can interact with the user interface and the application as a function of the expected responses. The voice application platform can provide a more consistent user interface by enabling the user to use terms or commands that the user is familiar with to interact with the application and the voice application platform performs the conversion between the user response and the response expected by the application in a manner transparent to the user and the application. The voice application platform can store information about the user and provide the appropriate information to the application (as requested) automatically based upon prior authorization from the user or by the voice application platform prompting the user on an as necessary basis.

Abstract: Methods and Apparatus for identifying numerical digits in voice mail messages are provided. In one aspect, a voice mail system identifies digit strings, such as telephone numbers, in voice mail messages and allows a user of the voice mail system to move ahead to a next digit string or to move back to a prior digit string in the voice mail message. The voice mail system may also include a caller identification system that identifies the telephone number of a caller that has left a voice mail message, and allows automatic call back if a digit string in the voice mail message matches the telephone number of the caller.

Abstract: A voice-based interface method to provide user access to retrieve, sort, and navigate through messages in multiple media according to a plurality of message sorting criteria. A particular message may belong to multiple message lists and therefore can be heard in response to different queries. This method provides a consistent interface for navigating through the messages in each list of messages sorted by each criterion, proper insertion of newly arrived messages, and change of message status once the message has been heard.

Abstract: An interactive voice response system is able to respond to questions from users on general topics by including words related to those topics in the grammar of a speech recognition system. Words that are added for all users are obtained from current news reports obtained from news providers accessible via the Internet, or a similar source. In addition, information is stored in an information database about places or people that may be of interest to users, such as weather reports and forecasts for many cities. The grammar of the speech recognition system is modified for an individual user to enable the system to recognize questions relating to, e.g., the weather in one of the cities, only when the system detects that the user has accessed a file containing a word included in the information database. The file may be a message, calendar or address book.

Abstract: Speech recognition software in a telephone or telephone network recognizes a non-numeric word identifying a location, and a telephone number spoken by a user. The speech recognition grammar specifies locations and optionally constraints, such as the length, for telephone numbers in those locations. Locations may consist of countries, cities, communication network names, or any combination thereof. A database containing information about locations and telephone numbers may be used to determine whether the recognized telephone number could exist at the recognized location. Once an phone number has been identified, the user is asked to confirm the location and telephone number. If confirmed, an access code, country code or city code corresponding to the recognized location is dialed after a prefix, if needed, and is followed by the recognized telephone number. This is particularly useful for international locations to reduce the number of digits that must be recognized.

Abstract: The present invention is a system that uses a limited text input entry device to narrow the possibilities for the selection of a phonetically based name used in a voice dialer. The user enters a DTMF signature of a name using only one key for each letter of the name. The signature is used by a dictionary to generate likely possibilities for the word. The user is asked whether the name is the name entered via playing the name to the user. If the user confirms the choice, the phonetic representation is stored along with a corresponding telephone number. If the played word does not match, a word generator generates additional likely possibilities from the signature. A speech recognizer picks the best representation from the dictionary and generator words based on a spoken version of the name. A first name and last name procedure, in which the first and last name signatures produce separate candidate lists, is used to provide an entry to an address book for voice dialing.

Abstract: An automobile navigation system which provides spoken instructions to the driver of an automobile to guide the driver along a route is disclosed. The heart of the system is a computing apparatus comprising a map database, route finding algorithms, a vehicle location system, discourse generating programs, and speech generating programs. Driver input means allows the driver to enter information such as a desired destination. The route finding algorithms in the computer apparatus calculate a route to the destination. The vehicle location system accepts input from a position sensor which measures automobile movement (magnitude and direction) continuously, and using this data in conjunction with the map database, determines the position of the automobile. Based on the current position of the automobile and the route, the discourse generating programs compose driving instructions and other messages according to a discourse model in real time as they are needed.